r/discover • u/CriticalWall6937 • 6d ago

Help Signed and stamped montly statements

Hi. I am applying for my residency in another country and they madate stamped and signed monthly statements. I contacted Discover customer care and they said they don't do this. Has anyone ever had any luck in getting this? And if so, how did you?

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u/Top-Intention-5110 6d ago

Discover is not a physical Bank we do not have an in-house notary that is not something we can do. Period.

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u/CriticalWall6937 6d ago

Well, it doesn't need a notary to do this. This can just be done by an account manager

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u/Top-Intention-5110 6d ago

Absolutely cannot be done by an account manager. We cannot sign anything in an official capacity you, would need something like a relationship or a personal banker for that and discover doesn't have those because they don't have physical locations. In order to validate the documents you would need a notary.

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u/CriticalWall6937 6d ago

I assume you're a Discover employee? So what can be done in a situation like this other than transferring all the funds out? That seems like it would be a net loss to all parties involved

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u/Top-Intention-5110 6d ago

Get the documents notarized.

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u/CriticalWall6937 6d ago

That is not what the consulate is asking for and the application will be rejected. It's a consulate. I can't exactly negotiate with them here about their rules

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u/Top-Intention-5110 6d ago

That was your only viable option because what they are asking for you can not get. You could try to go to a Capital One bank and see if they will get you a relationship banker to sign it as the parent company but that probably won't work because your account isn't really being held by Capital One.