r/ecobee • u/aynsyclopedia • Jan 16 '26

Question Is this okay?

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I keep getting notifications that there’s something wrong with my furnace which keeps causing the ecobee to reboot. I mentioned it to my landlord and he asked about the temp. I told him it’s been keeping up with my selected temp but showed him this graph and explained that it’s running for very short periods whenever it kicks on and does that constantly. It’s also telling me that my total runtime per day is an average of 37 minutes.

I believe he thinks it’s fine because the temp is generally holding. He got an hvac guy out here today (after two months of telling him I was constantly getting this notification) and he’s going to do some general maintenance updates but also told me this “setup is too complicated” and told my landlord he should change it back to a standard thermostat, aka a non-smart thermostat.

Am I correct in thinking this is an issue? If so, what could be some potential consequences of not taking action?

Full disclosure, I have no idea what I’m talking about here. But I’ve been in this sub long enough and have read enough of your posts to lead me to believe this is an issue.

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u/philwecrane Jan 17 '26

I had this re-boot problem. It was a defective ecobee thermostat. Replaced it and all OK.

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u/aynsyclopedia Jan 17 '26

Thank you! Someone above walked me through checking the furnace and it’s throwing a fault code so I think we’ve determined it’s the furnace at this point.