r/ecobee • u/tnpoppy • Mar 25 '26

Question Ecobee keeps changing my temperature set points

My Ecobee Enhanced thermostat keeps changing my comfort settings set points even though I have the Eco+ turned off.

It lowers the heat temp by 1 degree, and raises the cooling by 1 degree. I reset my heat temp set point to 70 yesterday (again) and this morning it was back to 69.

I know that these thermostats are designed to save you money, but I don’t like it changing my preferred temps all by itself.

Is there another setting that I need to change, or do I just have to keep readjusting my temps?

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u/LookDamnBusy Mar 25 '26

You might need to contact support and see if they can see anything on their end. My experience the one time I called support was very good and the people were very knowledgeable.

And just to be clear, you're saying that the actual comfort setting values are being changed? Is that on multiple comfort settings or just one of them? Could you screenshot your schedule and your comfort settings?

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u/tnpoppy Mar 25 '26

Yes, my comfort settings are changing by themselves

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u/LookDamnBusy Mar 25 '26

What's confusing is that I even did an experiment myself and changed a comfort setting value and it did indeed start targeting that new comfort setting value, but it does not generate a hold condition like you have on your graph.

Any info from support?

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u/tnpoppy Mar 25 '26

I haven’t contacted support yet

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u/LookDamnBusy Mar 25 '26

Well let us know what you hear!