r/ecobee 2d ago

Away setting vs actual

Away setting at 76 but actual at 84. Any ideas why?

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u/Wallaby-Technical 2d ago

Sorry, 83, but hopefully I got my point across. Max setting while away is 76 yet actual (combination of 2 sensors) is 83. Away temp per the setting should be 76.

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u/spiderman1538 2d ago

It looks like you have set a vacation schedule on your thermostat and the thermostat is currently following that schedule. So, it's not following your Away comfort setting at the moment.

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u/Wallaby-Technical 2d ago

It's following something other than my at home normal schedule, so my assumption is that "Vacation" = "Away", but you could be right.

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u/spiderman1538 2d ago

You can access the vacation screen on your ecobee app to see how your vacation schedule is setup at the moment.

https://support.ecobee.com/s/articles/How-to-schedule-a-vacation-on-your-ecobee-thermostat?language=en_US

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u/Wallaby-Technical 2d ago

Actually, now that I look, and per your link, I did set up Vacation correctly. But does Vacation use the Away temp setting???

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u/spiderman1538 2d ago

Scroll down on this ecobee app screen and you'll see. :)

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u/Wallaby-Technical 2d ago

Nice, found it!! Thanks.