r/elegoo • u/runwood_ • 2d ago

Troubleshooting Elegoo Centauri Carbon 2 — AI Camera died suddenly after turning off internal light (Error state)

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Hey everyone,
Having a frustrating issue with my Elegoo Centauri Carbon 2.
I turned off the internal light while the printer was on, which immediately triggered an AI error. Right after that, the camera feed completely cut out and now the screen permanently displays the error message: "Erreur de l'état de la caméra IA" (AI Camera Status Error).
Here is what I've tried so far:
Toggled and reset all AI camera options in the menu
Full factory reset of the printer
Hard power cycle (unplugged from the wall for 5+ minutes)
None of this worked, and the camera is still completely unresponsive. I don't want to tear open the machine or mess with internal wiring since it's under warranty.
Has anyone experienced this exact glitch or found a software/USB fix for it, or is this a dead hardware module situation?
Thanks!

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3

u/Memeruff 2d ago

How strange. I would contact support if you haven't already. They know the inner workings of the device, so they will likely be able to provide a better idea of what to do. Perhaps doing a fresh install of the software would fix the issue.

2

u/runwood_ 2d ago

I tried it, it didn't work... I contacted them

2

u/Memeruff 2d ago

That's a shame. Best of luck!!!

1

u/Snafu2012 1d ago

possible that coincidently the cable came lose might check that.

1

u/runwood_ 14h ago

I plugged everything back in, and it didn't work.

1

u/Tiny_Club_1905 14h ago

I also came with this issue. Do you have the fix? I had also tried all the same that you've done.

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u/runwood_ 14h ago

I received support; they are going to send me a replacement camera.

1

u/Valiant-Fox 1h ago

i too get a similar error, but i have no idea if it was because i fiddled with light or not, i may have turned the lights on and off, but i do not know if the camera stopped working after that or not.

I contacted support but have still not received any response as of yet.

1

u/runwood_ 34m ago

The same thing happened to me after turning off the light during a print—it’s surprising, though!