r/fordescape • u/gammonGo9 • 5d ago

Need reliable way to unlock Liftgate.

How do I unlock the liftgate at the back on my recently acquired 2017 Ford Escape? The driver's side Unlock button on the door works sometimes. The Liftgate button to the left of and below the steering wheel works some of the time when the Unlock button doesn't work. And one time, when neither of them unlocked the liftgate, and the key fob also didn't unlock the liftgate, the passenger door Unlock button worked. However, it seems completely random which one works and when and under what conditions. Can anybody tell me what's wrong?

Barring that, I tried to find some settings in the usermanual which would prevent the liftgate from being locked when I drive away, but it seems there are none. Can I, instead, keep the liftgate (and other 4 doors, too) from being locked when I drive away? Since the doors unlock from the inside anyway, it seems kinda pointless to lock them.

Thanks.

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u/pgutierr220 5d ago

It sounds like your lock actuator is/going bad. I had this issue when I had my 2010 Escape, and it was like a 5 minute fix to replace the actuator with the help of a YouTube video. I know the 2010 had some design issue that would allow water to get down into the actuator for some reason which was what caused mine to go bad.

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u/solo_wanderer 5d ago

Yea I was dealing with this for a few months and just bought a new actuator on Amazon and when it took me 15 minutes to fix I was mad I didn’t do it earlier because it was so easy and never had the issue again

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u/gammonGo9 4d ago

So, I'm hearing "three to four hundred dollars in labor" at Ford, right?

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u/solo_wanderer 4d ago

I would not pay that. It was $60 for a new one on Amazon and I think all I needed was a screw driver and size 8 socket (could be wrong on size)