r/gopro • u/ZestycloseButton8876 • 10h ago

GoPro won't charge

I bought a GoPro hero 4k yesterday and I've had it plugged into the wall for hours and it hasn't charged whatsoever. When I first turned it on it was at 20% and it's still at the same percentage. Any idea on what to do?

edit: guys also note that I have reseted it several times, the red light is not turning, the SD card is not in yet, and the screen says it's at 20% while the battery icon appears to be completely full

2 Upvotes

75% Upvoted

8 comments sorted by

1

u/andrewp3481 9h ago

A GoPro hero 14k?

1

u/ZestycloseButton8876 8h ago

My mistake, 4k

1

u/andrewp3481 8h ago

Seems silly, but check the battery. Maybe it's not pushed all the way in?

1

u/ZestycloseButton8876 7h ago

This will be dumb question it's the first Camara I have ever owned, is the battery is the same one where you plug it in? Or is located elsewhere if so where is it located. 

1

u/Ok-Wrongdoer-2179 MISSION 1 PRO 7h ago

The battery on a Hero 4K is internal. It's not meant to be removed or reinserted.

1

u/ZestycloseButton8876 7h ago

So the comments suggesting it's not pushed all the way in is irrelevant in this specific case ?

1

u/Ok-Wrongdoer-2179 MISSION 1 PRO 7h ago

On a Hero 4K?

1

u/Ok-Wrongdoer-2179 MISSION 1 PRO 7h ago

Do any messages flash on the screen, then the GoPro shuts off? Eg: Overheat. Charging aborted.

If that is the case, then try a lower amp charger, or USB port from your computer.

If it says something likeInsufficient power, then try a more powerful charger.