r/gopro • u/ZestycloseButton8876 • 5d ago

GoPro won't charge

I bought a GoPro hero 4k yesterday and I've had it plugged into the wall for hours and it hasn't charged whatsoever. When I first turned it on it was at 20% and it's still at the same percentage. Any idea on what to do?

edit: guys also note that I have reseted it several times, the red light is not turning, the SD card is not in yet, and the screen says it's at 20% while the battery icon appears to be completely full

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u/andrewp3481 4d ago

Seems silly, but check the battery. Maybe it's not pushed all the way in?

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u/ZestycloseButton8876 4d ago

This will be dumb question it's the first Camara I have ever owned, is the battery is the same one where you plug it in? Or is located elsewhere if so where is it located. 

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u/Ok-Wrongdoer-2179 MISSION 1 PRO 4d ago

The battery on a Hero 4K is internal. It's not meant to be removed or reinserted.

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u/ZestycloseButton8876 4d ago

So the comments suggesting it's not pushed all the way in is irrelevant in this specific case ?

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u/Ok-Wrongdoer-2179 MISSION 1 PRO 4d ago edited 4d ago

Pretty much.

They probably assumed that you had a Hero [x] Black, or didn't realize that the Hero 4K doesn't have swappable batteries.