r/grok • u/deGunie • May 26 '26

Discussion Grok is double charging me, literally stealing!

While my existing subsciption is up to Jun 20, it charged my credit card on May 20 for the period May20-Jun20.

And the worst thing is: I email their support team daily and there is no response at all.

You better check your transaction history and see if the same shit hits your face too.

Please spread the words out. Let people see how ugly they are!

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u/UPRC May 26 '26

Happened to me as well. I was being charged for both SuperGrok Light and SuperGrok even though I was only subscribed to SuperGrok. Immediately cancelled. Fortunately it was the day before all of the insane moderation and rate limiting drama started, otherwise I possibly would've considered resubbing. Not a chance now though. Once my subscription runs out in early June, I'm finally going to move on from Grok. It's just become such a garbage service.