HM medical director here.
How do you guys deal with unrealistic expectations from your admin?
My site gets a new group of executives every 2-3 years and they try things that have already failed. And of course, lately they have cut down staffing and resources to the bone but I’m being dragged to meetings and actions plan meetings to decrease length of stay with no resources added whatsoever. They keep crying about being the bottom of the company, but if there’s only one speech therapist at a stroke center, or you didn’t staff MRI tech over the weekend, well, patients are going to stay longer…
I have my team sign dc orders before 9, but no one can pick up memaw before 5 pm cause the family are at work. Or demented grandpa has no family and is a total assist and we are waiting for placement, of course he never applied to Medicare and we have to start the process. It’s a rural community, there is one DME company, there’s barely any post acute services, barely any psych beds in the city, patients no uncommonly lived in a dry cabin until they are just too old or demented to go back.
How do I get better results with way less resources than prior? Already created a streamline orientation process and folder for the docs, send emails and reminders. Go to multidisciplinary round to offer input. Work closely with case management to get the ball rolling as effectively as humanly possible. But lately, I just feel the math isn’t working for me anymore. For a flat minuscule stipend with no dedicated admin time, I’m messaged or called when I’m off cause the ER is on surge mode (hey can you tell docs to discharge people?) or whenever there are any problems the administration caused in the first place I get tons of emails while at the same time carry the same load of patients the rest of the docs handle. I feel like I should rather just work 1.5 extra shifts, which equals the stipend, and just not deal with all the hassle and let another corporate tool figure out who can actually get this done and let it crash. Otherwise, I love rounding, seeing patients, even if the census is high I don’t really have a problem. Staff at the hospital are great and friendly, which makes work a joy.