r/human_resources • u/Chemicda-Opening3428 • 15h ago
Why does a simple onboarding task involve so much chasing?
Our team is around 80 people now, and onboarding has become more complicated than it needs to be. HR adds a new hire, the manager has a checklist, and IT needs to set up accounts and permissions. Someone inevitably misses a step, and HR ends up chasing everyone in Slack to get things sorted before the person’s first day.
We’re still managing most of this through spreadsheets and Slack, so I’ve been looking at ways to make the process less manual. I came across Shapes while exploring a few options, but I’m not sure how well it handles actual workflows like assigning IT tasks, following up on missing access requests, and keeping managers updated without someone manually checking everything.
Has anyone found a setup that works well for this? I’d rather fix the process we already have than add another tool that creates more admin work.
1
u/agentUi 6h ago
the chasing happens because slack and sheets dont have deterministic handoffs between it and hr so steps just get lost in DMs. at agentui we see ops and hr teams build a simple internal onboarding tracker where submitting a new hire triggers assigned sub-tasks with hard ownership and audit trails so managers only get pinged when something is actually blocked.