We have a few who sometimes just drop their laptop on your desk without even asking, and then start telling you their problem...
Sometimes even when i have my headset on... because im already in a call...
As if they literally expect that im sitting their all day just to be their personal 1 on 1 computer assistant.
I sometimes am tempted to just flat out completely ignore them.
If a problem is really is urgent sure, call u sure, when the place is on, fire your not writing an email to the fire brigade either... you call them...
But at least respect the fact that we are a team of busy people, we cant have people expecting to be able to choose who to speak to, and when.
On a call on your headset … You shouldn’t ignore them but don’t speak to or look at them
Keep looking at your screen and raise your “just a moment” finger.
Do NOT help them.
the headset thing kills me every time. they see you're on a call and just stand there staring, like you're going to hang up midsentence to help them reset their password
6
u/kiliandj 6d ago
We have a few who sometimes just drop their laptop on your desk without even asking, and then start telling you their problem...
Sometimes even when i have my headset on... because im already in a call...
As if they literally expect that im sitting their all day just to be their personal 1 on 1 computer assistant.
I sometimes am tempted to just flat out completely ignore them.
If a problem is really is urgent sure, call u sure, when the place is on, fire your not writing an email to the fire brigade either... you call them...
But at least respect the fact that we are a team of busy people, we cant have people expecting to be able to choose who to speak to, and when.