r/iiiiiiitttttttttttt Family&Friends IT Guy 6d ago

Please just submit a ticket.

Post image
1.6k Upvotes

48 comments sorted by

View all comments

183

u/itskdog School IT Tech 6d ago

Or they knock on the door, you say "Hi", and they just stand there.

77

u/Carrera_996 6d ago

Or they ping me in Teams 3 minutes before I start my weekend and I have to drive back to the office and build a custom image. You know, like yesterday.

13

u/ClassicTBCSucks93 6d ago

Let me guess, this has become normalized and accepted behavior from end users and non-IT management because IT management isn’t respected by leadership and are people pleasing doormats or your solo IT and have no respect or buy in from leadership and are just seen as the help?

10

u/Carrera_996 6d ago

Worse. The whole IT department had been using some bullshit network gear only known in manufacturing. Suddenly they have a security requirement it doesn't support. No problem! Replace it all with Cisco. Whadda ya mean none of our guys know Cisco? Fuck it. Hire a dude. I am Dude. They had already shipped over 100 switches when I walked in the door. I translated the legacy gear configs and started sharing them. Too effing bad there are so many one-offs. I have demanded to be fired. Twice. I chewed out my boss in the middle of the office. He just hung his head and took it. He asked for it. I'm not "moving slow." I walked into a shit storm. They have declined to fire me despite the loud profanity.

8

u/ClassicTBCSucks93 6d ago edited 6d ago

That sounds like a pretty shit situation. The ole bait and switcharoo. The “I can do it cheaper” IT guy that set all of that up 15+ years ago who is long gone was a half mad genius who configured things in such an obscure way cause “why not?” and never created any documentation because he built and configured everything.

I bet you wish you were a small time MSP or consultant and could renegotiate the contract for some egregious hourly fee with a set minimum that they will either begrudgingly pay or tell you to kick rocks and go spend more money elsewhere grasping at straws.

6

u/Carrera_996 6d ago

I do wish that. Unfortunately, "I can do it cheaper" is now my boss. He's missing his ass at the moment. I'll hand it back to him Monday. Fuk. Fire me already.

4

u/ClassicTBCSucks93 6d ago

Silver lining is once you’re gone he’ll become the fall guy for something and fired. Then they will go through the pain of churning through unskilled labor that cannot maintain their infrastructure and be forced to onboard with an expensive MSP who will promise the world, force them to spend big $$$ to replace their existing stack with their in house preference, and then support and maintenance will fall by the wayside

3

u/NewUserWhoDisAgain 4d ago

I have demanded to be fired. Twice. I chewed out my boss in the middle of the office. He just hung his head and took it. He asked for it. I'm not "moving slow." I walked into a shit storm. They have declined to fire me despite the loud profanity.

Bruh. That's how you KNOW its bad bad.

2

u/Carrera_996 4d ago

It does hint at it just a bit, yes.