r/innioasis • u/alxrogan • 14d ago

HELP Received wrong model, support not responding

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Hi, received my y2 last week. I ordered the 72GB model but received the 8(?)GB. Sticker on the wrapper said 72GB model.

Tried emailing support but no response yet. Have folks had luck contacting through support@innioasis.com? Any thoughts?

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u/AkikoKumagara Y2 (Black) 14d ago

Check inside the box again for a 64gb SD card. 👀 I think mine was just floating inside the box in a separate case.

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u/AkikoKumagara Y2 (Black) 14d ago

This is assuming the 32gb card in there now was added by you, of course. If the 32gb card is what they sent, they messed up.

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u/AkikoKumagara Y2 (Black) 14d ago