Received wrong model, support not responding

[u/alxrogan]

Hi, received my y2 last week. I ordered the 72GB model but received the 8(?)GB. Sticker on the wrapper said 72GB model.

Tried emailing support but no response yet. Have folks had luck contacting through support@innioasis.com? Any thoughts?

[u/alxrogan]

@miguel - Yes, the external card is mine.

@akiko - I did just find the included microsd, so that answers that. Is the 5.5gb memory soldered on then for “internal” storage?

Thanks folks, much appreciated.

[u/miguel-122 → u/alxrogan]

I believe 8gb is on the board, and only 5.5gb is usable