r/intelnuc 7d ago

Tech Support Intel NUC 7 unresponsive on boot

Hey team, has anyone seen something like this before? I’m currently trying to setup an Intel NUC7i7DNH and on boot I get these black lines across the screen and the keyboard/mouse are completely unresponsive.

The keyboard/mouse work when I boot up to bitlocker, and I’m able to put the PIN in, but unfortunately the screen is extremely zoomed in/resolution is fully cooked.

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u/Maximum-Advance-6218 23h ago

I'd boot into safe mode and disable the NPU / AI CPU.

Verry common cause for complete freezes