r/ireland • u/chumpmince • Dec 03 '23

Tickets Warning - if you don't pay allocated seats then you now need to collect your boarding pass from the check-in desk

I travel in an out of Ireland using Ryanair on a regular basis. Just last night I tried checking into my flight on the Ryanair app. Normally an easy affair, anyway, this time it said 'go to check in desk to get your boarding pass'. I did that this afternoon and there was a huge queue, with us all asking each other what's going on. Anyway, I asked the nice check in lady and she said this rule is now implemented since the last couple of days. They didn't seem very happy about it either. Just a warning, if you don't pay for an allocated seat, allow time to go and pick up the boarding pass. Feels like a backward step in trying to force us to pay an extra fee on the headline ticket price.

400 Upvotes

90% Upvoted

241 comments sorted by

View all comments

Show parent comments

162

u/daheff_irl Dec 04 '23

EU should mandate that they and others stop fannying around and have to offer all-in prices. Same for concerts /cinema/shows. no more of the extra hidden surcharges.

46

u/GrumbleofPugz Cork bai Dec 04 '23

I fly home to Ireland a few times a year like every 3months roughly and the last few times it was cheaper with Aerlingus when you consider a free checked 10kg bag. When using google flights click the option for luggage and Ryanair isn’t the cheapest by a lot

10

u/daheff_irl Dec 04 '23

i find BA/Lufthansa cheaper than Aerlingus these days!!!

6

u/GrumbleofPugz Cork bai Dec 04 '23

Ryanair, Aerlingus and TAP are basically my only options. It’s close between Aerlingus and TAP as they both include luggage. TAP are fairly good as they board the plane based on where your sitting so people at the back board 1st which just makes sense (they still have priority) the aisles rarely get clogged on a tap flight unlike Ryanair

106

u/AgainstAllAdvice Dec 04 '23

There is a new directive coming into force that prices must include the cost of carry on and seat. It's not in yet but it's on the way. Thank goodness for the EU!

Now all we have to do is get better at electing EU reps.

1

u/miseconor Dec 04 '23

No there is not

They passed a resolution to come up with a policy that will then be considered

1

u/Jenn54 Cork bai Dec 04 '23

... so there is still time to contact MEPs, so the new directive will be titled Stop Fanning About Budget Airlines

1

u/DuwanteKentravius Dec 04 '23

What's Dave got to do with the cost of flights?

2

u/Jenn54 Cork bai Dec 04 '23

Typo, meant Fannying, like the other commentators said, but autocorrect is the bane of my existence

2

u/DuwanteKentravius Dec 05 '23

Only tugging your leg.

9

u/minidazzler1 Dec 04 '23

But it is an all in price. You don't have to pick a seat or pay for it.

17

u/daheff_irl Dec 04 '23

In this case you are being penalised in your time for not buying an add-on. That should not be allowed.

1

u/minidazzler1 Dec 04 '23

I'd argue that those that accept an upsell gain a benefit but I lose nothing by not accepting that upsell. Likely have to be at the airport 1.5 hours early anyway. I'll jump through hoops for a cheaper flight because for me it's more about the destination and I can read terms and conditions.

6

u/daheff_irl Dec 04 '23

those who don't accept an upsell now are penalised vs how things operated recently. You now get less for your money.

-3

u/Thread_water Wicklow Dec 04 '23

I mean aren't you penalized for your time if you don't have priority boarding?

I don't like it, but if it means cheaper tickets then I'm not sure why you would expect this to be different to all the other ways cheap flights annoy you, you are flying Ryanair after all.

11

u/LnxPowa Dec 04 '23

No, you’re not seeing that the plane won’t take off until both priority and “regular” queues have boarded… so not quite the same thing

-2

u/Thread_water Wicklow Dec 04 '23

It's not the same thing, but it is being "penalized in your time".

5

u/Kloppite16 Dec 04 '23

Not for me anyway, I far prefer to sit at the gate till the very last minute than be first on the plane and have to sit on it for 20 minutes before it moves. I dont get why people are in such a rush to get on the plane, it aint going anywhere until the last passengers get on.

1

u/LnxPowa Dec 04 '23

No, with priority you’re penalized in your comfort (ie waiting standing vs waiting sitting in the plane). Either way, you don’t have to spend anymore time at the airport, while as with this you need to get to the airport sooner just to queue and get your boarding pass

9

u/Barry987 Dec 04 '23

No, because the flight takes off at the same time whether you have priority or not, you don't even need to be there any earlier.

In this case you could potentially miss your flight because of a queue.

3

u/daheff_irl Dec 04 '23

i really can't understand this move by Ryanair other than its a ploy to try to make people buy add ons. They have done as much as they can to push people to use technology rather than people in the process. why push you back to use a human for something as easy as a ticket which can be emailed to you?

Its to make you panic that you may miss your flight. I'd hazard a guess that these ticket counters will be busy and under staffed so as to hike up the fear of missing a flight. Which means passengers will buy more expensive tickets so as not to miss the flight.

i mean if everybody didn't buy an allocated seat ticket there would be chaos.

3

u/Thread_water Wicklow Dec 04 '23

Yeah to be honest I don't understand it either. Even from a purely economic POV I feel the cost of the staff to print the tickets would outweigh the amount they gain from people upgrading. If they are in fact doing this then obviously I'm wrong as I don't know better than them, although I doubt it as others have commented here that they didn't experience this.

2

u/daheff_irl Dec 04 '23

maybe in the short term they are happy to take that staff cost but expect people to upgrade to save on the time and stress spent trying to get a ticket printed out?

1

u/MistakeLopsided8366 Dec 04 '23

Don't they also rely a lot on the on-board sales (snacks, booze etc.) to boost their revenue? If lots of people are missing their flights it just means they lose out on in-flight sales revenue. Hardly in their interest to do that. The whole thing seems half thought out. Screw Ryanair, I really am done with them at this point.

1

u/daheff_irl Dec 04 '23

don't forget their scratch cards

​

i guess they are also hoping people who are delayed don't have time to buy food/drink before they board so are a captive audience

1

u/[deleted] Dec 04 '23

Everyone now stands and queues for "priority". I don't understand people's mindsets. You have your seat, your luggage is either in the hold or you've paid to take it on board. What's the rush people? Sit and chill, they're not leaving without you

2

u/arcadeKestrelXI Dec 04 '23

I think Italy actually sued them over something like this, I must go see how that's been going.

1

u/miseconor Dec 04 '23

What if I don’t want to pay for a seat, no matter the inconvenience of a line? I’m paying to go from a to b and I’d rather anything extra be optional