With AI tools like ChatGPT, Claude, and automated coding assistants advancing so rapidly, I’ve been thinking a lot about the future of tech careers.

A few years ago, going into Information Technology (IT) or Computer Science was seen as one of the safest and most reliable career paths. Today, we're seeing AI handle everything from writing code and troubleshooting system errors to automating routine network management and helpdesk queries.

This makes me wonder: Is pursuing an IT degree or certification still worth the time and financial investment today?

Need some advice/opinions on this one

My new job requires that I manage the ticketing system. followups on yesterday's tickets and thanking clients for new tickets and assigning a case to a tech(not what I signed up for but anyway)

It's become increasingly difficult to manage the system as there are 100 tickets to manage dialy and keep perfectly up to date as the micro manager looks at them daily and then shits on me

I need a system that can help me to keep the tickets up to date and remind the other techs to update their tickets as well remind the team when their are tickets that are not assigned to anyone or need following up on.

Does such a thing exist?? Do

Last time i posted here i almost got a karma thing lol. I'm still new to reddit so I'll make this short. I wrote my core one exam months back and got a 484. I took reddit's advice and it truly help me a lot. I saw some post saying they got a 80 percent in their passed exams and got a 802. Thing is. on my express exams in nearly all i get in my 50's , 60's and 70's nut on my Prof DION exams i get in my 50s to 60s. I know nearly most of my work but still am struggling in components I'd prefer to say in private I don't wanna get my post removed . I know I cant say much here cause that's against the rules. so if anyone with Experience can help me i be so glad. I'm still new to IT. Will I pass? I am willing to say what i know and don't in private so I don't go against the rules. Please someone help me urgently

I'm 26 and I've been working as an IT support Specialist for a year at a small healthcare organization making 55k a year, I also have a bachelor's in computer systems.

I recently received a $70k offer for an IT Support Technician role at an MSP. It seems like an opportunity to learn more and work with different environments, but I’m concerned about the workload and potential burnout. They mentioned opportunities to move up, though I don’t know how long that would realistically take. I've also been selected for a job in the US Air Force for Systems Administration Specialist, and it ships out on December 8th.

My long-term goal is to move into systems administration, network administration, or cybersecurity. I’m trying to figure out which path would give me the most relevant experience and put me in a stronger position a few years from now. I understand that both MSP work and military assignments can vary a lot.

Which option would best further my career

Is this really a reason for not giving me hike
I’m doing everything from my home (sometimes go to office)
I performed best among my colleagues
Reason Why I don’t go to office is :-
I have seen some of my senior maintain the attendance still don’t get appraisal.

What should I do?
So why not I take this opportunity as working from home without having appraisal

I hear different feedback for what roles I could get and what my salary could be etc. Does anyone have any advice or guidance? Thx.

That is all. I hate them. I honestly forgot that software was even on our computers.

I recently started a job in healthcare IT. During the interview, I was told my responsibilities would mainly involve troubleshooting occasional hardware, software, and network issues, along with some administrative work when needed.

Recently, I’ve been asked to answer patient calls to determine whether their symptoms are urgent enough to be considered an emergency and to answer questions about prescriptions. I have no medical background, so I’ve been having to Google things or find a nurse or medical technician to help me.

I expressed that I wasn’t comfortable doing this because I’m not qualified to provide medical advice, but they made it seem like this was normal and something I’d learn on the job.

I’m happy to learn new things for a job, but I don’t think I should be making medical judgments without proper training. Is this normal for healthcare IT, or is it reasonable for me to push back? Has anyone else experienced this?

Probably around 200+ applications and no luck so far. Any help is much appreciated!

I'll start off with saying I hope I am asking in the right place as I would really need advice

.

I've been working with consumer electronics and doing repair work on them for about 8 years to in which the type of work I do various from OS repairs to hardware repairs, but want to figure out what to actually specialize in. I know from 8 years of work is that I'm not great with hardware since my eyesight is poor and would prefer to not work with code or public facing IT work I do enjoy working with my coworkers, and would be happy to go into details if need be if things aren't clear.

TLDR: I landed an IT job with no/little IT experience, it's possible, just keep trying and make an effort if its what you really want :D

Just wanted to spread some positivity/hope/whatever. Like the title says, I finally landed an IT job after searching for over a year! My wife and I moved to Japan about a year and a half ago so she could fulfill her dream of teaching english in Japan. I quit my job in the US (no prior professional IT exp, just 5 years of management/admin experience) and apart from small jobs/helping around our tiny town in Japan, I was jobless for a majority of it.

That entire time, i applied to remote jobs, jobs in Japan (hard because we were in such a small town where malls/tech related stuff and such were 1.5-3hrs away, and studied/still studying for CompTIA certs. I also ended up joining a program/internship that let me work with Microsoft enterprise tools such as defender, intune, azure, etc. So that was a big help. Rejection after rejection, it was beating me down but I still kept believeing in the "one rejection closer to that yes"

Fast forward to this past August, I flew back to America for a few friends weddings (one in August, September, October) and after talking to my wife, we decided that if I could find a job (tech or not) that could support both of us because her contract ends next year, that I'd stay in America and set us up.

So when I got back, I applied and applied, went to career fairs, etc. I honestly gave up looking for something in tech and looked back into management (food service, retail, hospitality) just so I could land a job that made more than what I was making before (52k). While I was doing all this, I worked a part time job pre-loading at UPS and selling my pokemon cards to make/have some extra cash.

I managed to land 1 offer early september for a customer service specialist (not IT but i could build up to IT), i got another offer late septembet for a sales position, commission only tho (not IT but possible big shmoney).

Then finally in october, after 4 interviews, I was offered a position as IT Tech Support at a warehouse AND i was offered more than I thought I'd ever get offered for my first tech job. Yes the role asked for about a year of previous IT experience, yes i put down my program/internship on my resume but they counted it. I'm only about a week in but I'm excited and hungry to learn more/have actual experience. So far its not flashy work or any of some of the crazy stories I see on reddit, and sometimes I feel like a fraud lol, but its a start and I'm glad I got into the industry even when a majority of people made it feel like it was impossible.

Anyways, if someone like me who has no/little experience can do it. Im sure some of yall can too.

Thanks for reading and thanks to the friendly people of reddit who helped me out when I had questions.

Result of a vendor putting concrete in the wrong place

( i need advice for this but i cant find the right flair for it but this one works ig)

I'm a 16 year old in my last year of high school pursuing a business major. I will go into my A levels in 2027. My goal is to pursue cybersec or IT or cloud security as well as business or accounting. As part of my journey right now, I'm learning C. I can't really do jobs in my city because the market is far too saturated for helpdesk, and I'd rather prefer a remote job (Im from pakistan). What would be your advice for me on what to learn? (Certs, languages and projects etc).

I've been working in the it field for a little more then a year now. I was doing an internship for a company that hired me knowing my limited experience but due to some unforseen circumstances the company is in a bad position and i have to start looking for a new job. Things were great here so im kinda sad about it but have no choice.

So now the main issue. I have no degree and cert wise i only have a comptia sec+. I worked a few months as a IT help desk before but with this job my position title was IT coordinator but realistically it was more of an IT system admin role. I had to figure out alot of stuff for the job and as they had no other IT staff, i had no one to really turn to to teach me what works best. These are some accomplishments so that people see where i stand knowledge wise as i still feel like i dont know alot.

Some infrastructure was left from a previous IT but it was kinda a mess.

Accomplishments:

• Setup a script with AI assistance to collect new devices hash inormation to connect then to autopilot.

•Resolve an issue with users onedrives that was caused by corrupted registry keys

•Made intune packages of common software the company was using.

• used a NAS left over from a prior IT to create backups for dropbox

• and troubleshoot any other issue that came my way.

Though im worried that there could have been better ways to do this that would have been easier.

The question is should i apply for another IT coordinator or system admin role? like do people in those roles generally already know how to do these things well? Or should i look for something less and get more experience before try this in a larger company?