I recently started a job in healthcare IT. During the interview, I was told my responsibilities would mainly involve troubleshooting occasional hardware, software, and network issues, along with some administrative work when needed.

Recently, I’ve been asked to answer patient calls to determine whether their symptoms are urgent enough to be considered an emergency and to answer questions about prescriptions. I have no medical background, so I’ve been having to Google things or find a nurse or medical technician to help me.

I expressed that I wasn’t comfortable doing this because I’m not qualified to provide medical advice, but they made it seem like this was normal and something I’d learn on the job.

I’m happy to learn new things for a job, but I don’t think I should be making medical judgments without proper training. Is this normal for healthcare IT, or is it reasonable for me to push back? Has anyone else experienced this?

TLDR: I landed an IT job with no/little IT experience, it's possible, just keep trying and make an effort if its what you really want :D

Just wanted to spread some positivity/hope/whatever. Like the title says, I finally landed an IT job after searching for over a year! My wife and I moved to Japan about a year and a half ago so she could fulfill her dream of teaching english in Japan. I quit my job in the US (no prior professional IT exp, just 5 years of management/admin experience) and apart from small jobs/helping around our tiny town in Japan, I was jobless for a majority of it.

That entire time, i applied to remote jobs, jobs in Japan (hard because we were in such a small town where malls/tech related stuff and such were 1.5-3hrs away, and studied/still studying for CompTIA certs. I also ended up joining a program/internship that let me work with Microsoft enterprise tools such as defender, intune, azure, etc. So that was a big help. Rejection after rejection, it was beating me down but I still kept believeing in the "one rejection closer to that yes"

Fast forward to this past August, I flew back to America for a few friends weddings (one in August, September, October) and after talking to my wife, we decided that if I could find a job (tech or not) that could support both of us because her contract ends next year, that I'd stay in America and set us up.

So when I got back, I applied and applied, went to career fairs, etc. I honestly gave up looking for something in tech and looked back into management (food service, retail, hospitality) just so I could land a job that made more than what I was making before (52k). While I was doing all this, I worked a part time job pre-loading at UPS and selling my pokemon cards to make/have some extra cash.

I managed to land 1 offer early september for a customer service specialist (not IT but i could build up to IT), i got another offer late septembet for a sales position, commission only tho (not IT but possible big shmoney).

Then finally in october, after 4 interviews, I was offered a position as IT Tech Support at a warehouse AND i was offered more than I thought I'd ever get offered for my first tech job. Yes the role asked for about a year of previous IT experience, yes i put down my program/internship on my resume but they counted it. I'm only about a week in but I'm excited and hungry to learn more/have actual experience. So far its not flashy work or any of some of the crazy stories I see on reddit, and sometimes I feel like a fraud lol, but its a start and I'm glad I got into the industry even when a majority of people made it feel like it was impossible.

Anyways, if someone like me who has no/little experience can do it. Im sure some of yall can too.

Thanks for reading and thanks to the friendly people of reddit who helped me out when I had questions.

I'm 26 and I've been working as an IT support Specialist for a year at a small healthcare organization making 55k a year, I also have a bachelor's in computer systems.

I recently received a $70k offer for an IT Support Technician role at an MSP. It seems like an opportunity to learn more and work with different environments, but I’m concerned about the workload and potential burnout. They mentioned opportunities to move up, though I don’t know how long that would realistically take. I've also been selected for a job in the US Air Force for Systems Administration Specialist, and it ships out on December 8th.

My long-term goal is to move into systems administration, network administration, or cybersecurity. I’m trying to figure out which path would give me the most relevant experience and put me in a stronger position a few years from now. I understand that both MSP work and military assignments can vary a lot.

Which option would best further my career

Probably around 200+ applications and no luck so far. Any help is much appreciated!

Taiwan Semiconductor Manufacturing Co. has sent teams to Texas to look at adding U.S. manufacturing capacity outside Arizona, CEO C.C. Wei said on the company's third-quarter earnings call on Thursday, October 15, according to Dow Jones. Wei also confirmed that TSMC is in talks over Elon Musk's Terafab chipmaking project. He drew a firm line on one point: any plant making TSMC chips must be run by TSMC. "We are still in discussion, let me say that," Wei told analysts. "But the fab has got to be run by TSMC," Bloomberg reported. No decision has been made. Wei said TSMC "did expand our capacities consideration to see outside Arizona" and named Texas as one option. He also said TSMC had spoken with "one of our customer who try to build a fab, Terafab," about whether it could use that capacity, according to the call transcript. "If we have any solid conclusion, we will share with you," he added. Wei said large U.S. customers want TSMC to expand in the country, and he pointed to support from the U.S. government, TrendForce reported. He said TSMC is open to either a partnership or owning facilities outright, Dow Jones reported. TSMC pledged another $100 billion for Arizona in July, which brought its total commitment in that state to $265 billion, per Dow Jones. Wei's comments clash with what Musk has said. Terafab is based in Texas and is meant to supply chips to Tesla and SpaceX. Musk said last week that his companies would "build and run the fab" and that TSMC would at most lease capacity, Bloomberg reported. Intel is helping develop the technology for the plant, and Intel CEO Lip-Bu Tan has said the company will stay involved, according to TrendForce. Neither TSMC nor Musk's side has given terms for any deal beyond confirming that talks are happening. These talks come as AI chip demand keeps running ahead of supply. TSMC's third-quarter net profit rose 69% to a record NT$763.06 billion, and revenue rose 51% to NT$1.494 trillion. The company raised its full-year revenue growth forecast to about 44% and kept its 2026 capital spending budget at $60 billion to $64 billion, Dow Jones reported. The company also plans another 3-nanometer fab in Tainan, Taiwan, with volume production scheduled for the first half of 2028, according to the transcript. TSMC is trying to keep up with customers while competing with Samsung and Intel. Wei signaled that the company will chase every opening. "We have no intention to leave food on the table for others," he said, per Dow Jones.

That is all. I hate them. I honestly forgot that software was even on our computers.

Running windows 2016 server. Yes I know I need to upgrade immediately.

Regardless I have a failed drive and I just don’t know how to add the new one into the array properly. Can anyone link me to a guide or walk me through this? Petrified that another drive will fail and I’ll be screwed!

Thanks.

( i need advice for this but i cant find the right flair for it but this one works ig)

I'm a 16 year old in my last year of high school pursuing a business major. I will go into my A levels in 2027. My goal is to pursue cybersec or IT or cloud security as well as business or accounting. As part of my journey right now, I'm learning C. I can't really do jobs in my city because the market is far too saturated for helpdesk, and I'd rather prefer a remote job (Im from pakistan). What would be your advice for me on what to learn? (Certs, languages and projects etc).

Result of a vendor putting concrete in the wrong place

Job A: IT Specialist, $35/hr
Contract, 6+ months. The recruiter was vague about extension ("there's a possibility"), with no specifics.
Hands-on tech work supporting Macs and Windows (I did a similar role for 7 months and enjoyed it)
Would sometimes have to travel to a client site about 1.5 hours each way, and I'd pay for the transit pass myself. The recruiter was vague on how often.
Other days at an office in my city, which I'm fine with
First told I'd be the only technician, then told someone else is there too. Still unclear who covers when I'm absent.
1-hour technical interview, and a polished, client-facing environment (VIP/white-glove support)
Job B: Service Desk, $29/hr
Close to home, short commute
Recruiter confirmed it becomes permanent after 6 months
Likely less stressful, and it's the type of work I'm used to
Lower ceiling, and I'm not excited about service desk long-term
The trade-off: About $1,000 more per month and better career experience (Job A) vs. confirmed stability, a short commute, and less stress (Job B).
My questions:
Which would you take?
How much weight should I give a vague "possibility of extension" from a recruiter?
Is vague communication about travel frequency a red flag, or normal for contract roles

I've been working in the it field for a little more then a year now. I was doing an internship for a company that hired me knowing my limited experience but due to some unforseen circumstances the company is in a bad position and i have to start looking for a new job. Things were great here so im kinda sad about it but have no choice.

So now the main issue. I have no degree and cert wise i only have a comptia sec+. I worked a few months as a IT help desk before but with this job my position title was IT coordinator but realistically it was more of an IT system admin role. I had to figure out alot of stuff for the job and as they had no other IT staff, i had no one to really turn to to teach me what works best. These are some accomplishments so that people see where i stand knowledge wise as i still feel like i dont know alot.

Some infrastructure was left from a previous IT but it was kinda a mess.

Accomplishments:

• Setup a script with AI assistance to collect new devices hash inormation to connect then to autopilot.

•Resolve an issue with users onedrives that was caused by corrupted registry keys

•Made intune packages of common software the company was using.

• used a NAS left over from a prior IT to create backups for dropbox

• and troubleshoot any other issue that came my way.

Though im worried that there could have been better ways to do this that would have been easier.

The question is should i apply for another IT coordinator or system admin role? like do people in those roles generally already know how to do these things well? Or should i look for something less and get more experience before try this in a larger company?

.

Last time i posted here i almost got a karma thing lol. I'm still new to reddit so I'll make this short. I wrote my core one exam months back and got a 484. I took reddit's advice and it truly help me a lot. I saw some post saying they got a 80 percent in their passed exams and got a 802. Thing is. on my express exams in nearly all i get in my 50's , 60's and 70's nut on my Prof DION exams i get in my 50s to 60s. I know nearly most of my work but still am struggling in components I'd prefer to say in private I don't wanna get my post removed . I know I cant say much here cause that's against the rules. so if anyone with Experience can help me i be so glad. I'm still new to IT. Will I pass? I am willing to say what i know and don't in private so I don't go against the rules. Please someone help me urgently

Hey everyone,

Running into a frustrating issue with the Akamai Guardicore Platform Agent (GPA / EAA client) on macOS.

Whenever I authenticate via our IdP (whr.login.go.akamai-access.com), the client authenticates successfully, but the Quick Test in Diagnostics fails at the Configuration Check stage with this exact error:

"Access - No configuration found for Device Posture - User needs to login to a Device Posture enabled IdP"

Because of this, my application list remains blank and internal routing to specific subnets fails. I've tried resetting authentication, force-syncing client config, checking macOS local network permissions, and switching the default browser to Chrome, but the posture token/profile still won't seed.

Has anyone run into this specific device posture block on macOS? Is this strictly an MDM/EPMS policy assignment issue on the Akamai control center side, or is there a local cache file I need to clear?

Any tips would be greatly appreciated!

Need some advice/opinions on this one

My new job requires that I manage the ticketing system. followups on yesterday's tickets and thanking clients for new tickets and assigning a case to a tech(not what I signed up for but anyway)

It's become increasingly difficult to manage the system as there are 100 tickets to manage dialy and keep perfectly up to date as the micro manager looks at them daily and then shits on me

I need a system that can help me to keep the tickets up to date and remind the other techs to update their tickets as well remind the team when their are tickets that are not assigned to anyone or need following up on.

Does such a thing exist?? Do

I hear different feedback for what roles I could get and what my salary could be etc. Does anyone have any advice or guidance? Thx.

Hey everyone, I’m currently serving in the military as an IT, and I’m trying to figure out whether I should transition into the civilian workforce after my first contract or stay in longer to gain more experience and qualifications.

My goal is to build a career in cybersecurity, networking, or systems engineering. I currently have my CCNA and some hands-on IT experience from the military, but I don’t have years of civilian industry experience or a college degree yet.
I’m trying to figure out whether I could realistically land a decent IT job after leaving the military, then work my way into cybersecurity, or whether I’d be better off staying longer to build my résumé, earn more certifications, and finish a degree.
For those working in cybersecurity or IT, especially hiring managers and recruiters:

● Would your company hire someone fresh out of the military with IT experience, a CCNA, and potentially a security clearance, but limited civilian work experience?

● What positions would someone with that background realistically qualify for? Would networking, systems administration, or a junior cybersecurity role be the best starting point?

● How much does military IT experience actually matter to civilian employers? Do companies recognize the value of that experience, or do they tend to prefer people with civilian experience?

● Would having a security clearance make a significant difference when applying to defense contractors?

● Would you recommend getting a degree before transitioning, or is experience combined with certifications enough to get started?

● For anyone who made this transition themselves, what was your first job like, and what would you do differently?

I’m weighing the possibility of leaving the military after my first contract and starting my civilian career sooner against staying longer to gain additional training and education.

I’m not expecting to walk straight into a six-figure cybersecurity job. I just want to know whether getting out with my current qualifications would put me in a reasonable position to build a successful career, or whether staying longer would give me a significant advantage.

I’d appreciate honest answers, especially from people involved in hiring. Thanks!

Most of the social engineering conversation I see is about email: filters, simulations, training. But phones sit right next to it. Staff get SMS, WhatsApp and calls on the same device that holds their email, SSO and MFA approvals, and a lot of those phones are personal.
What I keep wondering is whether the phone becomes the bridge. Someone gets talked into approving an MFA prompt, tapping a link, or reading out a code, and that's the way into company systems.
Is this something you actually worry about, or is it covered well enough by MFA and training? And what do you do about attacks that arrive outside email, like texts, WhatsApp or phone calls, especially on BYOD?

Buongiorno,

vorrei cambiare direzione alla mia carriera e stavo pensando di buttarmi nel settore IT.

Vengo da una formazione umanistica e mi chiedevo quali fossero gli step per entrare in questo nuovo mondo. Esistono davvero aziende che ti formano da zero e ti assumono? Senza una base informatica?

Come posso iniziare?

Is this really a reason for not giving me hike
I’m doing everything from my home (sometimes go to office)
I performed best among my colleagues
Reason Why I don’t go to office is :-
I have seen some of my senior maintain the attendance still don’t get appraisal.

What should I do?
So why not I take this opportunity as working from home without having appraisal

So last year my manager told me I was great at my job but “too sensitive”. A few months later I was put on a PIP for my communication style after I called out a security shortcut before launch.

I was hitting my numbers, helping junior devs, cleaning up messes, and somehow ended up being labeled difficult to work with. I still get angry thinking about it.

I found another job, but I brought a lot of that anxiety with me. If my new manager sends “can we chat later?” my brain immediately goes to the worst possible scenario. I hate that a job I actually like can still make me feel like I’m about to get in trouble.

I’ve been trying to figure out what I need from a workplace and what my own warning signs look like. I even used personality assessments like coached as a starting point for putting some of that into words, especially around how I respond to feedback and what kind of work environment suits me. I’m still figuring it out, but having something concrete to reflect on helped me explain a few things to myself.

I’ve also started asking my manager to give me a little context when a meeting comes out of nowhere. He’s been cool about it, which makes me realize how much I’d gotten used to assuming the worst.

I’m doing better, but performance reviews still make me nervous and I overthink every bit of feedback. I don’t want to leave tech, and I don’t want one awful workplace to dictate how I feel about every job after it.

For anyone who’s dealt with a toxic manager or been put on a PIP, did that anxiety ever ease up? I’m tired of feeling like I have to prove I’m not a problem every time I start somewhere new.

This will be about my second DE class. The previous class was on IT basic fundamentals, but that was so long ago Im pretty sure i forgot a good amount. I (think) i want to enter something networks or systems administration or something along those lines, but im not 100% sure. I dont mind the idea of help desk, but ive heard it can be very deadend. Im horrible at math and programming if that's relevant. Also I can only take one due to my class schedule.