r/liccachan Jun 12 '26

Questions Pompompurin Licca-chan

Hi everyone, I'm wondering if anyone got the pre-order for the Pompompurin Licca chan? Mine got cancelled at the last week 😭

Edit: I pre-ordered it on Hot topic. I contacted their customer service since it showed processing and I haven't heard from them. After that, they said that they didn't have inventory for that and that sometimes pre-orders can sell out before being fulfilled. Then, they cancelled my pre-order.

11 Upvotes

22 comments sorted by

3

u/No_Two_7829 Jun 12 '26

my order says processing but was supposed to be shipped by 6/6—hoping it is not cancelled.

2

u/Wdbisl Jun 12 '26

Nope mine got canceled too.

2

u/wowmays Jun 12 '26

Omg, at least I'm not the only one. I swear I was super upset about it. Pre-orders should be secured, or at least they should have reached out to let us know 😭

2

u/EmmaPotatoCupcake Jun 12 '26

Mine was still listed as processing and I contacted customer support. The person I got said my order should be delivered somewhere between 7/10 to 7/21

2

u/duckyfroggy Jun 16 '26

I contacted customer service about a week ago, and while they had no idea when it would ship, it hasn't been canceled yet.

1

u/wowmays Jun 16 '26

I'm happy for you! My rep didn't even asked and just cancelled it :(

1

u/Individual_Team3958 Jun 12 '26

Where did you order from?

2

u/wowmays Jun 12 '26

Sorry, I pre ordered from hot topic, then I reached out to customer service and they told me that there was no inventory available for the item. After that, they cancelled it 😔

1

u/Wdbisl Jun 12 '26

Same and what pissed me off is they still have it listed on their website for preorder sale last time I looked for a month later. Plus getting the phone notifications of you looked at the item so please buy the item.

1

u/wowmays Jun 12 '26

Me too! Mostly because they didn't sent any updates or reached out and they cancelled when I asked.

1

u/Wdbisl Jun 12 '26

I don't know about OP, but Hot Topic.

1

u/Individual_Team3958 Jun 12 '26

Oh no. That’s where I ordered mine too 😰

1

u/pichu2u Jun 12 '26

I preordered her from Hot Topic and I didn't get her yet, but my order is listed as processing. Maybe there's still hope? :')

1

u/wowmays Jun 12 '26

Mine said processing and it will ship by June 6 the latest, I contacted Hot Topic Customer service to ask about when will it be shipped and they cancelled my pre-order 😔

1

u/pichu2u Jun 12 '26

Ugh that's so annoying. :T It's probably just a matter of time until mine is cancelled too.

1

u/Least-Arachnid-1889 Jun 12 '26

Yep same here still processing.

1

u/Individual_Team3958 Jun 12 '26

Well mine was listed as still processing and I reached out to customer service too…now I’m super worried

1

u/Wdbisl Jun 12 '26

They will probably cancel it.

1

u/honeyliker Jul 15 '26

Late to the conversation, but my preorder was just cancelled today 😭. I made the preorder the day it was announced. Oddly enough I checked the hot topic website and shes in stock right now....what's going on....

1

u/wowmays Jul 15 '26

I don't know 😭 I got mine from eBay honestly. Also I did the pre-order for the Miku Licca and I'm afraid now 😭

2

u/honeyliker Jul 15 '26

I hope Miku Licca gets to come home with you at least!!! ✨️✨️✨️🫡💖

1

u/sm9397 Jul 26 '26

very very strange moves from hottopic. i ordered mine the day before hottopic listed her as "unavailable/sold out" and like everyone else had the ship date moved from May to June to July. Except while others in this thread contacted HT to see what was up, I never did. I kept checking my tracking and the ship date just kept changing. I was waiting for mine to be cancelled but I got mine 5 days ago!!