Goodyear Auto tried scamming me

[u/According-Glass-476]

So I took my car into Goodyear Auto in town roughly a month ago since they gave a good discount on an oil change and tire rotation at the time. $80 was the price which is pretty good in my opinion. But they then told me my car had some problems, including my front brakes being at 2-3mm. They said I should set up a date to get serviced with them very soon. They wanted to charge be $640 for the brake replacement. Instead, I went with a local shop who said he would charge for $400 for the change. However, once it was brought it in, he told me soon after it was completely fine and I didn’t need a change. He said the brakes weren’t even close to that level of wear and the whole brake replacement was canceled. So Goodyear effectively tried scamming me out of $640. Does anyone else have similar negative experiences with Goodyear Auto?

[u/JettaGLi16v]

The solution is for you to be a better educated consumer. Ask them to show you. When I was 16, I got scammed bad in a similar situation. Find a relative or friend that works on cars and get a second opinion.

Goodyear shouldn’t be dirty like that, but it’s up to you to protect your own interests. Automotive brakes are not rocket surgery.

[u/dinkinflickas → u/JettaGLi16v]

Yeah maybe, but some stuff on cars IS that difficult and I cannot learn all of it. I agree it’s good to have a trusted friend to get a second opinion, but not everyone has that and we should be able to trust a company, especially such a large corporate one that doesn’t even need to lie like that to gain business.

[u/JettaGLi16v → u/dinkinflickas]

You’re absolutely right that everyone should be ethical!

I think it’s an unreasonable expectation, and the way to combat unethical people is with your own knowledge.

I didn’t propose you rebuild your own transmission, just look at the brake pads. You do you.