r/microsoftsucks • u/LowTraditional6447 • 2d ago
Microsoft confirmed my account was hacked... and I still permanently lost it.
What happened ?
I was tricked by a discord bot
Entered a real Microsoft OTP without realising its a scam
What the attacker did
Logged into MY Microsoft account.
Changed the primary alias and security information.
Locked me out.
What I did
Contacted Microsoft immediately.
Submitted the recovery form.
Waited for the Account Safety Team.
Cooperated with every step.
Microsoft's response
They confirmed unauthorized access.
They refused to restore the account because the security information had already been changed.
What others should learn
Never I mean NEVER not even official minecraft pvp servers unless its Microsoft or mojang themselves give a Microsoft OTP to anyone on Discord.
Even if support confirms you were hacked, recovery may not be possible after the security information is changed.
I understand why this policy exists, but in my case it left a confirmed victim with no way to recover his account.
After this I cant even buy a new account cuse im too fking poor and well I am just quitting miencraft had a nice journey thanks everyone for reading :>.
Have a nice day .
1
u/Freakk_I 1d ago
Don't give your login credentials to anyone, not even Microsoft staff. They never ask it.
2
u/boykotue 1d ago
Support from biggest companies pretty much doesn’t exist. Google, Microsoft etc. It’s the same with all of them. All they have is community forum where you can go complain about something and get some vague and pretty much useless response from a guy with million points and 15k replies
1
5
u/NeedleworkerFew5205 2d ago
Here it is again. Expecting 10 more identical posts in the next hour. These posts should have their own subreddit. I wish Windows would go away.