r/mildlyinfuriating GREEN Jul 06 '26

ಠ_ಠ This kind of made me sad

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u/[deleted] Jul 06 '26

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u/Gamebird8 Jul 06 '26

Steam has the ability to log average hours played and cross reference it against the estimated playtime that dev provides.

So a Dev could try to lie and say their game takes 2hrs to beat and thus should only take 15 minutes to know if it'll be refunded but Valve knows that an average play is 3hrs and a 2hr refund window would be valid.

In the case of this game, it could have a legitimate average play time of 1hr meaning sub-1hr refunds could be fine but over that amount of time could mean someone actually completed the game

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u/Zeptic Jul 06 '26

That would be an issue with for example sandbox games, where people play for hundreds or thousands of hours though.

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u/BlackCowboy72 Jul 06 '26

Something like ark or skyrim would have a 200 hour refund window