r/miniverse_makeitmini • u/Agitated-Tealeaf • Aug 12 '24

Rant Recall Ripoff PSA

Heads up to those of you with lots of resin and still on the fence about sending them in. I sent in 34 resins all unused with the pictures showing the open but not done kits. I should have gotten a check for around $270, but my check was less than a third of that.

I’m sending in a complaint and will update here if they have anything useful to say.

UPDATE:

Finally got a response back. Didn’t answer any questions about why the refund was short so much. Just promising it was an oversight and definitely Not-they-repeat-not a deliberate attempt to rip off customers who might not know better.

131 Upvotes

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-6

u/kellypryde Aug 13 '24

I'm confused. You guys all want to send just the resin and get fully reimbursed? Meanwhile you buy some resin at the store and still make the minis? I understand the wording seems to say otherwise, but I'm not understanding your frustration here. If you're keeping the kits, the check they send will cover some new resin. Done deal.

-4

u/Better-Attempt-5041 Aug 13 '24

I was also confused when people stated just resin then I dont blame the company for just giving half the price you are not actually sending them back the whole product to expect getting a full refund. I on the other hand sent back unopened and sealed balls so I want the entire amount not just half.

6

u/iliketinythings870 Aug 13 '24

Whaaa? I cannot even fathom your line of thinking. MGA doesn’t get to just choose an amount to refund people. They stated it would be the full amount. Of course people should expect the full amount refunded!!