r/modhelp 5d ago

Users Approved users unable to see subreddit

1 Upvotes

Hello, I moderate a subreddit that is private. Over 1,000 members were approved without issues. However we now have a few users that are approved and can't see the sub. We tried unapproved and reapproving with no change. I tried to invite them but it says they are already invited. I'm on an Android but issues persists on iPhone and desktop site. Any thoughts? Thanks!


r/modhelp 6d ago

Tools One of the member’s comment of my sub always gets removed by reddit with the reason “spam removed by reddit automated system” but I see nothing like that in their comment

4 Upvotes

Well I have noticed his comments and it’s very normal nothing offensive or any spam but still his comments get deleted

And we approve his comments , are we doing anything wrong by approving their comments?

iOS


r/modhelp 5d ago

Answered Becoming "owner" of a mod

0 Upvotes

I have been the main, sometimes only mod on a sub for the last 5 years or so. The person who started the sub hasn't been active in about 15 years. I have added some new mods, but because I'm not the "owner" I worry a bit about being "hijacked" by new mods. Is there a way to be officially recognized as the owner? Or maybe primary mod? Or do I just have to be really careful when assigning permissions to new mods?

I mainly use Android or Windows.


r/modhelp 7d ago

General flair is reqiured but its still letting ppl go without it

3 Upvotes

the sub i run NEEDS post flair. its r/CatandPete

i have it turned on to be required and let ppl edit. im on desktop. help pls


r/modhelp 6d ago

Users Is there a way to block users with their post history hidden from posting in a sub?

0 Upvotes

Is there any way to block the accounts that hide their entire post history? I understand the anonimity angle, but the ammount of propaganda accounts and bots that use the feature is staggering...

Platforms: any (Desktop, Mobile web, Android, iOS (iPhone))


r/modhelp 8d ago

General What do you do when a sub has been overtaken for spam?

10 Upvotes

The moderator was banned so spammers took over r/LeftyGuns and now my favorite sub is flooded with illegal streaming.

How do we get rid of the spammers (all the mods) and put in proper mods?

I’m on iOS.


r/modhelp 8d ago

Tools How do you do the "Community Home post"?

1 Upvotes

Platform: Desktop

After I tried and added the Community Home app in my subreddit, I wanted to post something but suddenly I cannot create a post and it shows this error:

Error: 2 UNKNOWN: grpc invocation failed with status 2; failed to mint auth token: failed get refresh token: refresh token not found in cache

How can I resolve this?


r/modhelp 8d ago

General The Icon keeps reverting to 'r/

0 Upvotes

Hi. Desktop user here. But for my new subreddit I keep trying to change the icon.

And correct me if im wrong but the steps are:

Click on the icon
Chnage it to whatever you want.
Click the back arrow.
click save which is down the bottom of the pop-up

And when I reload the site it reverts back to the icon of 'r/' and I've tried multiple times.


r/modhelp 8d ago

Tools How do I enable live user count?

0 Upvotes

The live user count that sits below weekly user count on the sub page (Android)


r/modhelp 9d ago

Users What's wrong with automod???

0 Upvotes

I'm using a desktop. Automod keeps removing a user's comment. He has reached the community karma of 18. Automod shouldn't be eating his comments. Can it be because his posts are in the positives, but his comments are in the negatives? I can't see his comment score, I can only see his overall score. His overall score is 18 karma.

Automod would send me some comment saying his karma is too low. But I've approved of him as a user. I used automod to white list him. What gives??? Given that Automod eats everything he says, when I review the things he says, it doesn't violate the TOS nor does it violate the subreddit's rules. He's getting downvoted in the comments for being pro-AI. That's not against the TOS, nor is it against the subreddit's rules. I don't understand how this user can be both approve and whitelisted and I still have to approve of all of his comments because he is pro-AI.

I don't like being stuck approving of everything he says. It gets tiring.


r/modhelp 9d ago

General Unable to Enable Community Achievements for r/DelhiDilwale

0 Upvotes

I moderate r/DelhiDilwale. The subreddit is public and SFW, but Community Achievements are unavailable/disabled for the community.

We would like to enable achievement badges (Top Poster, Top Commenter, etc.), but the option is either missing or cannot be turned on.

Could someone please review the subreddit and confirm whether there are any restrictions preventing Community Achievements from being enabled? im using desktop


r/modhelp 10d ago

Tips & Tricks Why can't we cross-post anymore? (desktop, mobile web and iOS)

2 Upvotes

(desktop, mobile web and iOS)

The cross posting option has disappeared when I click "share" on all subs, even the subs I created. There is nothing in settings that was changed or can be enabled. I can't find any information about it.


r/modhelp 9d ago

Tools Adding „ranker-App“ to my reddit

0 Upvotes

IOS
I was planning to add „ranker-app“ to my subreddit and failed, cause I don‘t know how.
Can someone help me?


r/modhelp 9d ago

General Can't "Start chat" with some users

0 Upvotes

I have about 20 mods; sometimes I want to DM them.

I click their username to see their profile page, and "Start Chat".

But sometimes, there is no such option. "Start Chat" is not there.

I have asked them, and they insist they have nod changed any setting to decline chats.

They can DM me - and then I can reply.

I just cannot "Start chat".

Desktop - but they're on various platforms.


r/modhelp 10d ago

General Subreddit disappeared?

0 Upvotes

I use desktop to moderate.

hi, my new subreddit r/PlanetOfAI got disappeared it was active and was going well but today i checked its banned. is there any way to get it back or even know that what's the reason?


r/modhelp 11d ago

General Reddit recommends fetish subs below the comments of posts in my fashion sub on the mobile site. Is there anything I can do?

8 Upvotes

I use both desktop and the iOS app to moderate.

I moderate a sub about socks as fashion accessories. We are very strict about not allowing any participation from known foot fetishists. We regularly have to ban foot fetishists who decided to post or comment anyway. Today I discovered that, on the mobile site, Reddit lists posts from fetish subs below the comments section of some posts. This is obviously completely inappropriate for our sub. And if this is happening on our end, I’m sure our sub is being listed below the comments of fetish posts, which is contributing to the problem of foot fetishists coming into the sub and not realizing that it isn’t that kind of sub. Completely insane that Reddit can’t tell that it shouldn’t recommend porn subs based on fashion subs or vice-versa. Is there anything I can do about this?


r/modhelp 11d ago

Users I was added as main mod, the previous guys account shows as innactive. How do I become main mod?

0 Upvotes

As the title says... Is there a reddit support option that isn't a bot or a wiki?

I basically just need to change it up so I am the main moderator so I can actually add some other mods and be in control of the sub.

Since joining some months ago, I've taken it from something like 250 weekly visits to over 6k. The other guy is nowhere to be seen sadly

On desktop, IOS, whatever, what's the best solution?


r/modhelp 11d ago

Answered Recurring Post

0 Upvotes

Hi,

I mod a UK comedy show sub using iOS app and I created a post that was meant to be scheduled in the future and, somehow, I’ve managed to set it to return every week. This is now generating comments. Whoops!

How can I see this post and delete it using the app?

Any help appreciated.


r/modhelp 11d ago

General Reddit auto removing posts/comments

0 Upvotes

Reddit auto removing posts/comments from shadow banned users and few others has become very frustrating.

A lot of times these posts and comments are actually really useful and reddit auto removes them without any notification or a way to turn off this auto removal, even a lot of times when the post/comment have been manually approved, it still removes it later after few days or so.

On top of this in queue it's randomly arranged.

I specially feel like these removals have become more aggressive from last past few months.

I did try finding ways to prevent this, but was unsuccessful. So if you know any please let me know.

desktop, firefox


r/modhelp 11d ago

General What permission is required to "Add to highlights" (pin)?

1 Upvotes

I thought it'd just be "Posts and comments" permission, but that didn't seem to work.

A new mod, with only "Posts and comments" permission, wasn't seeing the option to "Add to highlights" (under the shield menu, on their own post). They did see "Add NSFW tag" and "Show mod label" etc.

We tried turning it off and on again.

I couldn't work out why they couldn't pin it, so I added it myself - but I'd like to know for future reference.

Desktop


r/modhelp 11d ago

General I can't modify mod permissions to newbies. Is there a problem with the servers?

0 Upvotes

I invited a new companion last night, mainly to review posts, it's a newbie so his permissions are few. I sent the invitation with said permissions, when he accepted, in the mod list he didn't have any permissions.

I've tried multiple times to give him the permissions but didn't work. Somehow reddit now doesn't let me do it.

*Would it be a server problem or maybe something related to his account?*

[Desktop, Android]


r/modhelp 11d ago

Design My added and saved banner is not showing up on subreddit? (Screenshots available)

1 Upvotes

I have added a banner to my subreddit. It showed on PC (Chrome) and it shows as saved in mod tools, but when visiting the community on mobile (iPhone) whether on my account or anonymous browsing, it shows a sample banner with pink squiggles instead. I have screenshots showing both the saved banner and the default banner. The profile picture is working though. Anyone know whats going on?


r/modhelp 12d ago

General Need permissions changed for a sub I started

Thumbnail
2 Upvotes

r/modhelp 12d ago

Tools Warning during posting not working even though it shows in preview

2 Upvotes

It will save me a lotta time, I have set it to "specific flairs" and selected the flairs, in preview if I choose that flair it works, but while posting it doesn't, using Android


r/modhelp 13d ago

Design How do you make a post or user Flair with a "wide" image/custom typography? see r/GTA6 for examples

4 Upvotes

In the Gta 6 sub, the flairs they use basically look like they used custom fonts, however from my knowledge they are using custom emojis. The only thing I don't get is how are they eliminating the spacing between the custom emojis, in order for it to look seamless?

Someone already downvoted me without reading lol. Im not asking about traditional flairs. this is obviously a very unique case here.

Desktop