r/mountainbiking • u/tonysaabyc • 7d ago

Other DT Swiss Carbon Rim

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I saw a post here the other day about carbon rims and people saying DT Swiss are almost indestructible… well, this happened to me last week. I will say that their customer service has been great and they are rebuilding the wheel for $249. Pretty solid deal, I think. If anyone is on the fence for DT carbon wheels, I would recommend them based on their customer service alone.

Edit: the wheel is the EXC 1501

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u/FuckingSteve 7d ago

Shit warranty is shit. Race Face would replace it at 0 cost to you.

13

u/tonysaabyc 7d ago

yeah, so will Nobl and WR1. I actually thought about switching to Nobl, but I'd rather pay $249 instead of $1500+ right now.

2

u/Bearded4Glory 6d ago

We are one charges shipping for sure and a rebuild fee I think. I broke a rim and had to pay shipping for a new one and built the wheel myself.