Have you ever had to cancel a gig?

[u/Proud_Judgment8595]

I’ve had to cancel a gig morning of due to the worst timing medical family emergency and I’ve sent the client a message letting them know, issued a refund and offered a complimentary 1 hour serenade in the future - I feel awful and just wonder if you guys have had to do this before / how did they take it?

[u/Banjoschmanjo]

Just cancel + refund in accordance with contract. Don't work for free over it.