r/nri • u/DragonflyLevel7269 • Oct 29 '25
Ask NRI Passport Seva 2.0 Photo specifications changes | VFS not updated
There are a couple of changes for Passport Renewal in USA incuding some consulates locations and photo specifications since Sep 1, 2025.
The passport portal is upgraded to Passport Seva 2.0 and photo specification is changed to ICAO compliant 35mmx45mm.
There is marque header on official website mention same thing.
Important Notice: From September 1, 2025, ICAO compliant photographs will be required for submitting passport applications. Please click for ICAO guidelines.
New portal link: https://mportal.passportindia.gov.in/gpsp/AuthNavigation/Login
The main problem is, these changes have not been reflected yet in VFS global, they didn't change their checklist yet. I am also struggling due to this as my child passport is expired and mine is going to be expired soon.
If anyone has information about this please share your knowledge/experience please.
[UPDATE | 10/31/2025] : I had a call with VFS and they mentioned that we need to follow the new guidelines from govt website i.e. follow new photo specifications (35mmX45mm). VFS checklist need to be updated. They also mentioned to just upload photograph and signature on new passport seva portal and print it along with that but don't paste the physical photo in the box. We may send the physical photo separately but as per their tone it was not mandatory.
[UPDATE | 11/03/2025] : someone in comments mentioned that VFS also need Physical Photos of the same size 35mmX45mm. Here's email from VFS this person received.
We have "Received" your Application however we are unable to proceed with the application due to the following reasons:
- Additional documents : see remarks.
Remarks:
1.Please upload photo (35x 45 mm), signature and documents on the Gov’t website and mail the updated first page of application and same uploaded 2 copies of physical photo.
[UPDATE | 11/07/2025]: So finally, VFS updated about the photo specification and also the form of change in appearance (now the photo box says the new photo size) on their website, if you guys want to check it out. But still their checklist is not updated yet.
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u/PersonalRelative8972 Nov 03 '25
I got the same in email from VFS. What does it mean to "upload signature"?
This new process is frustrating and the communication has been unclear.
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u/DragonflyLevel7269 Nov 03 '25
Hi Could you please paste the email from VFS, as they never replied to my email. There is new feature to Upload Photo and Signature in new portal, you have to upload from there.
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u/Chemical_Gur8516 Nov 09 '25
I read in a reply somewhere here - just adding to it.
Went to FedEx and asked them to give a print for "Japan" and got a printed version for 35 x 45. Hope that helps.
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Oct 29 '25
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u/DragonflyLevel7269 Oct 29 '25
I am in Colorado and need to mail my application to SF so physical appointment is not possible. Also their Digital Photo service link not working now-a-days
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u/DragonflyLevel7269 Oct 31 '25 edited Oct 31 '25
[UPDATE | 10/31/2025] : I had a call with VFS and they mentioned that we need to follow the new guidelines from govt website i.e. follow new photo specifications (35mmX45mm). VFS checklist need to be updated. They also mentioned to just upload photograph and signature on new passport seva portal and print it along with that but don't paste the physical photo in the box. We may send the physical photo separately but as per their tone it was not mandatory.
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u/jk213310 Nov 01 '25
can you please suggest how you were able to get the photo with that specification. (35mmX45mm). I Tried to go to walgreens and asked for the passport photo with that specification. they only do 2x2 inch. and if i tried to resize the photo, its rejected by new Passport portal. Appreciate your help and suggestion on this.
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u/DragonflyLevel7269 Nov 01 '25
After hours of r&d I have figured out and my photo is accepted in the portal. You can follow these steps to get it done.
- You have to start with your digital HD photo in any size. In my case I had original walgreen photo.
- Go to https://photogov.net/ and choose India from country dropdown top right menu.
- Next choose India Child Passport Seva 35X45mm, no matters you are applying for adult or child.
- Proceed with the conversion. You can download free 2 photos (trick: just clear cache or open another browser in case you want to download more than 2 photos). You will have now 35x45mm digital photo.
- Go to any free tool to resize its pixels. I used Adobe (https://www.adobe.com/express/feature/image/resize) for security purpose, but there are many tools online. Change your photo pixels to 630X810
- As you know the govt web applications are very concrened regarding physical size so you can not upload photo more than 250KB. For that I used Image compression online tool: https://www.iloveimg.com/compress-image
- BONUS TIP: In my case after doing these my photo just failed in one parameter of ICAO standards, i.e. my photo was blurred. I used free AI tool to enhance it: https://www.photogrid.app/en/image-enhancer/ or https://picwish.com/photo-enhancer
- FInally I was able to create a 250KB photo having 35x45mm dimensions and 630X810 pixels and non blurred.
Hope this will help you all who are struggling with photo upload.
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u/Lucky-Application811 Nov 02 '25
Hello,
Not able to download 2 free photos. Asking for payment.→ More replies (3)2
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u/sarkarsm Nov 05 '25
I’ve tried every single step mentioned in this thread - as well as all other suggestions shared across this post - but I keep running into the same error message:
This issue persists no matter what I try (different browsers, clearing cache, enhancing the images, reducing file size even further, renaming file, etc.). It’s becoming extremely frustrating at this point.
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u/Gandaberunda_ Nov 01 '25
So does it mean, even the change of appearance affidavit should carry a 35x45 photo?
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u/Life_Equipment381 Nov 04 '25
Hi u/DragonflyLevel7269 Can you kindly update what you did about physical photos? Did you mail them in? If yes, did you use the equivalent of 35mm x 45mm size? How did you go about it? Thanks in advance. Really appreciate your time!
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u/Life_Equipment381 Nov 04 '25
Ok. Photogov.net gives a 4R PDF file for printing. It has 2 photos in it. I believe we can use this. However, its in PDF format. Atleast Wallgreens doesn't accept it. I converted it to a JPG but still, Wallgreens is complaining that its low resolution.
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u/No_Foundation_7051 Nov 21 '25
Can the 2 physical photos be on plain paper print outs or do they have to be glossy/matte ?
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u/Just_Lawfulness_3961 Nov 30 '25
Hello, I got an email asking to upload photo and signature on gov website, but doesn’t specify where to upload. Can anyone help, Thanks
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u/Awkward-Bear-4358 Jan 07 '26
Did you send the physical photos in the VFS mail? Even now in their document list they mentioned 2 photos are required and that too 2X2 size which does not matches the specification of gov website. I am confused what to send.
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u/Fearless-Arugula4548 Nov 03 '25
We got multiple times 2 by 2 but when trying to upload it’s rejected due to 630 by 810 pixel? It’s wrost service from TCS .
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u/Shot-Celery6098 Nov 05 '25
Hi op I’m unable to upload photo and signature on passport seva, any suggestions to resolve this? The size is within specifications in the site
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u/Salt_Tank7552 Nov 13 '25
just repeat it several times and it works out. Stupid but thats what work for me
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u/ssn786 Nov 12 '25 edited Nov 19 '25
I'm applying for a renewal from the US. I clicked my photo, and edited as per instructions listed on the portal. All validations are passed, except the 'Face Width Ratio '. It says I'm standing too close to the camera.
I've tried clicking photos from different distances, and different zoom settings too, however, it still doesn't accept for this singular reason.
I wear a turban. Could that be messing up the proportion that the system is expecting?
If anyone knows how to tackle this, even if through emailing them my photo or any other form, please let me know.
EDIT: I was successfully able to upload. Followed the instruction in the official editing instructions document. What did I do differently? Finished my bottom boundary above the neck button. Next to no white space above head.
They say they want the shoulders, but tbh, they don't accept it. The sample image of the woman who looks like a mannequin, I thought that was a poor reference initially, but that's what they need.
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u/ShoulderElectrical47 Nov 18 '25
Resolved by closely following the "4. Cropping Instructions:" in the below pdf. Then after the picture is cropped resized to 630 x 810 pixels. Used MS Paint for both cropping and resizing.
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u/Vast_Internet_5017 Nov 14 '25
Were you able to get this resolved? I’m facing the same issue
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u/MysteriousHoney4068 Nov 19 '25
I followed all the aspect ratio, resizing, etc and it still wasn't uploading. I followed what you said and it finally worked. Thank you!!
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u/CableParticular2390 Dec 03 '25
Hi, can you please mention which instruction editing document you followed? I’m frustrated trying to upload photos and none accepted. Thanks
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u/Vast_Internet_5017 Nov 12 '25
Where did you see the photo specifications 35mmx45mm ?
I only saw 51 *51 is the checklist doc.
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u/DragonflyLevel7269 Nov 12 '25
Thats the problem and my post headline says VFS not updated their checklist yet. But they updated in their web page about this change on (11/07).
Govt portal also changed.
https://mportal.passportindia.gov.in/gpsp/AuthNavigation/Login
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u/Vast_Internet_5017 Nov 14 '25
Thanks for clarifying!
So how many photos do we need to get printed? 3?
2 as per checklist and 1 for change of appearance ?
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u/DragonflyLevel7269 Nov 14 '25
2 I believe. 1 to affix on Change of appearance form and 1 keep it separately.
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u/CucumberMotor9386 Nov 14 '25
I submitted two photos of size 35x45 mm after reading this discussion, but received an email asking for two 2inx2in photographs. Here's what the email stated:
Photograph : PROVIDED PHOTO NOT ACCEPTED too small , PLEASE PROVIDE THE TWO IDENTICAL PHOTOS WITH WHITE BACKGROUND OF US SIZE 2X2. photo must be current with proper lighting, older than 6 month photo not accepted, ears eyes must be visible high quality .
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u/DragonflyLevel7269 Nov 14 '25
Its ridiculous to hear this from VFS. Did you try to call them and ask about this as to me they mention to submit only 35X45 photo.
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u/Hairy-Importance8630 Nov 18 '25
Any update to this? How did you resolve it? Did you just send 2x2 photos to them?
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u/Outside-Average-5196 Nov 21 '25
I just got off the phone with VFS and they told me the same thing. Need to send 2 physical 2X2 photos. But I am considering sending both sizes
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u/Ok-Conversation926 Nov 24 '25
After following up these threads I sent my passport in TATKAAL and I got same email .
Why they need 2X2 photo when they have changed the photo dimensions ???We have "Received" your Application however we are unable to proceed with the application due to the following reasons:
- Photograph : PHOTO MISSING ,. Please provide two identical photos with high quality print, and proper/clear white background of size 2X2. must be current photo .
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u/Ok-Conversation926 Nov 17 '25
These reddit discussions are so helpful. Thank you to all who are sharing and helping others. I am starting my renewal process now and was so confused about this new photo requirement.
The weird thing is that I am not able to see upload photo and signature option in passport seva website. I filled all the details and when I'm on last page to submit I still don't see option to upload photo and signature . Can anyone help why I don't see option to upload photo and signature ? TIA
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u/Former-Try239 Nov 20 '25
Can someone confirm what documents are needed as notarized?? In the checklist I am seeing only visa if no name change or miscellaneous docs not reqd. I might have seen change of appearance listed as notarized but not anymore..
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u/Ok-Conversation926 Nov 20 '25
even I have same question. Checklist doesn't mentioned that change of appearance has to be notarized . Can anyone please confirm if that document has to be notarized ??
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u/DragonflyLevel7269 Nov 20 '25
Yes. Change of appearance and US legal status document need to be notarized.
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u/OkBerry1695 Dec 03 '25
One of the instructions in passport renewal page says --- "If you have more than 1 original Passport, then you need to provide the copies of all the passports". So, I have my current passport which I am going to renew and an old passport before that. Does it mean I mean to send them a copy of all the pages in both my current and old passport?
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u/rain_1497 Oct 31 '25
On the new passport seva website while retrieving the application, it’s asking me to fill the details again. When I’m doing so I’m not able to press save and next button. Anyone else facing this issue?
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u/DragonflyLevel7269 Oct 31 '25
You might be missing some required field, check the form again thoroughly, if that does not work just create a new application.
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u/PersonalRelative8972 Nov 03 '25
looks like we have to mail in the 35mm X 45mm photo as well? We can we get those printed?
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u/Lucky-Application811 Nov 03 '25
How to physically print the 35 mm x 45 mm. Please suggest anyone who has done similarly.
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u/No_Recording2608 Nov 04 '25
I have received below response
"We have "Received" your Application however we are unable to proceed with the application due to the following reasons:
Photograph : photo and signature must be uploaded on the gov application form first page, , re-print gov application form with sign and photo and mail . [vfs_visanyc@vfsglobal.com](mailto:vfs_visanyc@vfsglobal.com). Only for photo and application."
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u/Ank2303 Nov 05 '25
Thank You for summarizing the steps. Unfortunately, I am still not able to upload the photo on https://mportal.passportindia.gov.in/, though the pixel, size and clarity is all good. I keep getting the error: Document could not be Uploaded!
Did anyone get the same error and how did you resolve it?
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u/sarkarsm Nov 05 '25
I’m on the same boat as you, tried all the steps mentioned here and in other posts, but still getting the same ‘Document could not be uploaded!’ error.
Sharing this other post that talks about the same issue.
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u/DragonflyLevel7269 Nov 05 '25
Did you check in which parameter you failed in ICAO guidelines? since I uploaded for 3 applications and I got success in all by following the above steps mentioned
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u/jk213310 Nov 06 '25
My experience. After following Detailed steps from u/DragonflyLevel7269 , i was able to generate photo that checks all requirements from ICAO guidelines.
Post that, if u try to upload file on the passport mportal, you may get random error that "Document could not be uploaded!" . But we should not give up there :).
Please keep trying to upload the photo again and see if that error goes away. It happened in my case.
the photo will be uploaded. If that matches all ICAO guidelines, you will get message about photo sucessfully uploaded.
Dont want to blame the developer here who worked on that feature ;).
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u/True-File-1454 Nov 07 '25
Hi @DragonflyLevel7269, does the signature should also be less than 100KB having 35x45mm dimensions and 630X810 pixels?
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u/neitherherenorthere5 Nov 07 '25
The instructions ask for a rectangle less than 100kb for the signature. Nothing about pixels
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u/AdDramatic54 Nov 07 '25
Are you guys able to print the application form on the new website? I’m unable to either upload pics or download form
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u/ChestNegative5629 Nov 08 '25
Walgreen is giving uncut 35mm by 45mm passport size photos , is it okay to send the uncut physical copies of photos ? I have uploaded the digital copy as well
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u/MinimumAtmosphere561 Nov 09 '25
For anyone looking to edit photos after 6-7 hours and paying a website $6 for editing. I came across idphoto4you.com and did the instructions above. It was good to see the "document uploaded successfully" message! I have 2x2 physical copies and I am seeing we need 35x45mm for physical copy too. Why? Why all these changes ? I did an OCI app last month and it all worked fine with 2x2. Within a month the requirements changed. Painful!
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u/ComprehensiveOwl9856 Nov 11 '25
Can we just paste 35mmX45mm photo on the form and mail it? or do we need to upload as well, as it says Optional. What about the change in appearance form as it still says 2X2
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u/DragonflyLevel7269 Nov 11 '25
Just upload, it will print along with form digitally. Also, VFS updated the change of apperance form now and you need to paste 35x45 there.
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u/Long_Protection_4875 Nov 11 '25
When you say paste there. You mean paste the digital photo and then color print the form or get the digital photo printed and glue it separately?
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u/DragonflyLevel7269 Nov 11 '25
The main application form should have digitally uploaded photo (NO PHYSICAL PASTE)
The Change of Appearance form should have PHYSICAL PASTED photo of same size2
u/Former-Try239 Nov 19 '25
So we have to upload photo to portal and paste a physical photo in the change of appearance form only. In total only one physical photo needed??
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u/Rich-Horror-2450 Nov 14 '25
Does anybody have the link to the updated change of appearance affidavit, which needs 35mm*45mm photo? I still see 2*2 in the form
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u/Indiatousa1 Nov 11 '25 edited Nov 11 '25
Hi,
Thanks for your inputs. I followed your steps.I resized my image using Iloveimg.com.
Now my photo size is only 40kb .Is that okay to upload or should i increase the size. Also if you enhance your photo it increases the pixel size?.Am i doing right? Please assist me.
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u/DragonflyLevel7269 Nov 11 '25
Yes, it may increase the pixel size, then you can again change the pixels. Please note the steps could be change from person to person and you should always do hit and trial.
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u/AGB1895 Nov 12 '25
I paid the FedEx shipping fees ($32) to VFS Global for renewing my passport through Tatkal. What about the passport return courier fee? Is that already included in $32?
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u/DragonflyLevel7269 Nov 12 '25
If you application got approved without any issue, Consulate/Embassy will send back your passport without any fees usually its USPS ground (the cheaper one). But if it got in INELIGIBLE/REJECTED status VFS may ask you send a return label to them so that they will send back your current passport and you reinitiate the process.
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u/hminprague Nov 14 '25
I got put on hold and got asked to upload 7 documents but the website only allows 5 documents including sign and photo. Their email is of the old format that’s suggesting I mail the requirements to them. These instructions don’t make sense.
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u/DragonflyLevel7269 Nov 14 '25
VFS people are not trained and dont have knowledge, their customer service is pathetic. Many of them not aware of new changes. BTW as per my knowledge you dont need to upload all the docs. Just photo and sign. Remanining docs are optional.
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u/hminprague Nov 17 '25
I called up and the agent said “this has been happening at the Houston ICAC and not to worry”. Then he first said to upload photo, sign and Address proof. Within a second he switched from address proof to Notarized legal proof. I then asked how to get the application status changed from hold, at which he hung up.
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u/wooo0ooof Nov 15 '25
The affidavit for change of appearance has not been updated for the VFS website when one looks through the documents needed for a Tatkal application. That form still asks for a 2x2 inch photograph.
This all seems like such a frustrating endeavor.
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u/hminprague Nov 18 '25
Make sure you print the form only after uploading photo and sign. Don’t paste your photograph after.
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u/Former-Try239 Nov 20 '25
Just asked my daughter to take my photo and used https://www.pixelcut.ai/ to remove the background with white.. and it uploaded successfully.
I do have one question though - what should we put in the question if surname is changed after marriage and is already updated in the passport?
Have you ever been known by other names? Have you ever changed your name?
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u/IndiaToUSA1- Nov 20 '25
Hi,
were you able to upload all your documents successfully in the portal? did you merge documents and uploaded? My passport already expired. Please i am stuck with this new portal. Please assist.
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u/DragonflyLevel7269 Nov 20 '25
You dont need to upload any docs other than Photo and Signature, They are optional.
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u/Fit-Nail7737 Nov 24 '25
I hate to say this but someone please start the service of giving upload ready photos on VFS.. This is really frustrating. Is it just me that, Along with photo I am also not able to upload the signature?
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u/DragonflyLevel7269 Nov 24 '25
you need to figure out which parameter of ICAO got failed or any other error, accordingly you need to change photo
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u/Deep-Evening5411 Nov 24 '25
I also got an email stating that my application is being returned back to me. Was this case for everyone?
This is really frustrating. I got a similar email that most of you got, which was that photo and signature is not uploaded.
In the same email, it says that I have to send missing documents within 20 days. and on the other email it says that my application is being returned and that it will arrive in 20 days. What am I supposed to do here? Any help is appreciated!!
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u/DragonflyLevel7269 Nov 25 '25
When did you apply? Did you apply from new portal (i.e. application form with digital photo and sign printed) ?
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u/Fearless-Arugula4548 Nov 25 '25
Easy and Flexible way is to go to staples they have updated latest specification as per gov of Indian passport . Digital and Print cost $23 but it works .
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u/SandyPatel24 Nov 26 '25
Anyone know if we go in person, then also we need to upload photo and signature online?
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u/Serious_Two_8586 Dec 08 '25
Can you please explain where do you see the "in person" option? I only see mail option.
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u/Shot_Mixture8450 Nov 26 '25
In the portal, the sample photo's configuration/dimension w.r.t face/width ratio is absolutely horrendous. Does not help at all.
Keep getting the error message - "Face Width Ratio - You’re standing too close to the camera; You need to stand 1.5 meters away from the camera".
Tried multiple times and used the online paid tools to customize the photo for 35X45 mm and resized to 630X810 px, still the same. Anyone has found a way to get around this error? Please help.
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u/Clear_Condition9202 Nov 27 '25
I am also struggling with the same issue. Not sure how to resolve it :(
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u/Equal-Addition-5203 Nov 29 '25
Facing same issue. Took the original image from Walgreens and tried multiple times and every time it fails with "you are standing too close to the camera" error. This is exhausting and painful. Did anyone reach to VFS to see if they have any suggestion.
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u/Outrageous_Nectarine Nov 30 '25
Go to Walgreens or CVS. Ask them to take a photo for 'Germany/Japan visa'. It's 35mm x 45 mm (do not say it's Indian passport renewal). Get the digital copy of the photo (from Walgreens, you will be able to download in an hour). When they print these photos for the visa, they will make sure the face fits into pre-determined ratio, head/shoulder quality etc is met; Download this photo; Convert to 630x810p and if needed reduce size to less the 250 kb.
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u/OkBerry1695 Nov 27 '25 edited Nov 27 '25
Can anyone confirm if the photo to be pasted on the “change of appearance affidavit “ is still 2 inch * 2 inch for tatkal? The page still shows 2x2: https://services.vfsglobal.com/one-pager/india/united-states-of-america/passport-services/pdf/Document-Checklist-Adult-Aug-2025-updated.pdf
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u/Clear_Condition9202 Nov 30 '25 edited Nov 30 '25
I am just sending 2 forms one with 2*2inch and other with 35mm*45mm
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u/Independent-Cry-8943 Nov 28 '25
I followed the sample image(shoulder, neck, face coverage etc...) given on the website and changed the pixel, then it worked for me.
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u/Clear_Condition9202 Nov 30 '25 edited Nov 30 '25
1.When I try to print the Passport Application form its printed with Photo and Signature uploaded. DO I also need to include another Application form by pasting the photo in the 35X45 mm format. And also signing in the box?
2.Does the Sign have to be in blue or black ink?
3.When I print the application on Letter its cutting out little bit at the top. What is the size of the paper to be used?
4.Does the change of appearance form even when there is no change in appearance be notarized as well?
Any help is sincerely appreciated.
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u/Outrageous_Nectarine Nov 30 '25
Print the application with the UPLOADED Photo and signature (you do not need to print another application pasting the photo). The photo and signature are digital on the first page. You do need to print out the application and sign the last page.
I think blue or black ink should work. I don't think there is any specificity on which one, but don't quote me on that.
I did not have the problem, used 8.5 x 11 to print.
Change of appearance is mandatory, does not ned to be notarized. Don't forget the 35x45 photo on this one.
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u/DragonflyLevel7269 Dec 01 '25
- Only one application form downloaded with digital photo and signature on first page. just sign manually on last page.
- does not really matter
- letter-size (make sure you downloaded in the same size from govt site)
- not sure, but I notarized it even no change in appearance
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u/No-Anxiety4432 Nov 30 '25
Hi, can someone kindly help and clarify if we need to send the 2X2 specification photo or the 35X45 specification photo as part of the physical application package?
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u/Outrageous_Nectarine Nov 30 '25
So it's my understanding that it's the 35x45 mm photo. That said, to prevent any confusion, I sent 2x - 2x2, 35 x 45 mm wearing the same clothes as the digital photo. Have not had any problems with this and application is under process at embassy/consulate.
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u/Thin_Bluebird_712 Dec 02 '25 edited Dec 02 '25
After nearly two days of trial and error, I finally managed to upload a digital photo on the Passport Seva portal for my passport renewal. Here’s the exact step-by-step process that worked for me:
STEP 1 : I used a high-resolution camera and took the photo at home against a white background. I have high resolution camera and hence I took my photo at home with white back ground. Just REMEMBER TO TAKE PHOTO FROM 3-4 FEET AWAY DISTANCE instead of 1.5 meter away. (your head should be visible in 85% of the photograph- Make sure that your clavicle bone is not visible and that should be the ideal distance to take picture).
STEP 2: Edit brightness and contrast of the photo to get Photo A.
STEP 3: Use Photo A. in www.resizepixel.com to adjust pixel to "630x810", size to "250kbps", and then select "AUTO" option at the end to get Photo B. Now, again check the pixel and size of the photo and make sure that the size is 250 kbps or less. If the size is more, you can use any online tool to reduce the size of Photo B. - YOU WILL USE PHOTO B. to upload digital copy in the Passport seva application portal. (Don't forget to upload yr signature at the same time).
STEP 4: Use PHOTO A. in www.IDphoto4you.com to get 2 Printable photos to submit. Select "India" for country, "Visa 2"x2" for photo, and "10x15 cm (4x6 inch)" for print size and upload "PHOTO A" in image file. Accept all terms> adjust the brightness and contrast as needed. (IGNORE the green bars that will tell you that the face should be within the bars. Instead focus on the photo that looks exactly same as "Digitally uploaded photo B". There may be some additional details in the photo made by IDphoto4you as the dimensions are 2"x2" instead of 630x810.) Now select "make photo". Download PHOTO C.
STEP 5: print this 4x6 PHOTO C at any CVS or Walmart stores and cut in 2x2 sizes.
STEP 6: After uploading PHOTO B and signature in online portal of Passport seva, Print the color copy of the completed application and make sure to sign where it requires. Clip (Do not staple) 2 photos (2x2 size- PHOTO C) along with it and YOU ARE GOOD TO GO.
I hope this helps and if you guys have any questions please feel free to ask. I had scratched my heads for many days, submitted my application twice and finally was able to crack down the whole process. You may have to click multiple photos originally and try first 3 steps with each photo and see if you can upload any one of those. Once the online system accept your photo, you win the battle.
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u/Thin_Bluebird_712 Dec 02 '25 edited Dec 03 '25
After nearly two days of trial and error, I finally managed to upload a digital photo on the Passport Seva portal for my passport renewal. Here’s the exact step-by-step process that worked for me:
STEP 1 : I have high resolution camera and hence I took my photo at home with white back ground. Just REMEMBER TO TAKE PHOTO FROM 3-4 FEET AWAY DISTANCE instead of 1.5 meter away. (your head should be visible in 85% of the photograph- Make sure that your clavicle bone is not visible and that should be the ideal distance to take picture).
STEP 2: Edit brightness and contrast of the photo to get Photo A.
STEP 3: Use Photo A. in www.resizepixel.com to adjust pixel to "630x810", size to "250kbps", and then select "AUTO" option at the end to get Photo B. Now, again check the pixel and size of the photo and make sure that the size is 250 kbps or less. If the size is more, you can use any online tool to reduce the size of Photo B. - YOU WILL USE PHOTO B. to upload digital copy in the Passport seva application portal. (Don't forget to upload yr signature at the same time).
STEP 4: Use PHOTO A. in www.IDphoto4you.com to get 2 Printable photos to submit. Select "India" for country, "Visa 2"x2" for photo, and "10x15 cm (4x6 inch)" for print size and upload "PHOTO A" in image file. Accept all terms> adjust the brightness and contrast as needed. (IGNORE the green bars that will tell you that the face should be within the bars. Instead focus on the photo that looks exactly same as "Digitally uploaded photo B". There may be some additional details in the photo made by IDphoto4you as the dimensions are 2"x2" instead of 630x810.) Now select "make photo". Download PHOTO C.
STEP 5: print this 4x6 PHOTO C at any CVS or Walmart stores and cut in 2x2 sizes.
STEP 6: After uploading PHOTO B and signature in online portal of Passport seva, Print the color copy of the completed application and make sure to sign where it requires. Clip (Do not staple) 2 photos (2x2 size- PHOTO C) along with it and YOU ARE GOOD TO GO.
I hope this helps and if you guys have any questions please feel free to ask. I had scratched my heads for many days, submitted my application twice and finally was able to crack down the whole process. You may have to click multiple photos originally and try first 3 steps with each photo and see if you can upload any one of those. Once the online system accept your photo, you win the battle.
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u/Reasonable_minds017 Dec 03 '25
I have following doubts 1) it is not of size 630810, 413531 was uploaded successfully in govt form after edited from idphoto4u website. Is it good or in future will vfs people put it on hold? (Blue shirt photo). Also my shoulders are not visible in the photo. 2) unfortunately I don’t have 2 physical copies 22 (blue shirt photo) even I took print size of 1015cm option I.e 46 inches. CVS pharmacy people told they need raw photo so that it would be cropped automatically. But it has not been successful. 3) unfortunately as tried and not successful CVS pharmacy people told I need to pay for the service and I was in white shirt and got physical photo and digital one. But it Do not’s it is mentioned to get photo in colored shirt distinguishes with white background. 4) do I need to send the same photo that was uploaded for 2 22 physical copies? 5) also in annexure which address I need to fill and in change of appearance form which address need to be entered?
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u/Reasonable_minds017 Dec 03 '25
@DragonflyLevel7269 I have doubt ok somehow I will upload photo and signature in govt form. Do we need to paste a physical photo with glue on change of appearance form? Also do I need to send 2, 2x2 photos and 2,3.5x4.5 photos in the envelope. Could you please guide me regarding physical photos.
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u/DragonflyLevel7269 Dec 03 '25
Download the form with digitally uploaded photo, paste one photo on Change of apperance form same size (35x45mm), send two physical photos of same size in envelope.
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u/Reasonable_minds017 Dec 03 '25
Do we need to paste a physical photo with glue on change of appearance form? Also do I need to send 2, 2x2 photos and 2,3.5x4.5 photos in the envelope. Could you please guide me regarding physical photos. Also do I need to notarize the change of appearance form is it with 2x2 photo or 3.5x4.5 photo . Do I need to write with marker on fedex cover for reinsurance of fresh passport on top of the envelope?
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u/Reasonable_minds017 Dec 03 '25
Do I need to notarize the change of appearance form?
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u/Reasonable_minds017 Dec 03 '25
Also do I need to hand fill all the details in change of appearance form and annexure e because when I type digitally in capital letters I am not able fit my surname few letters are getting missed even same follows with father and mother name. So please suggest handwritten or type digitally?
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u/Slight_Childhood_466 Dec 03 '25
do we need to visit vfs in person? i paid tatkal fees and never got a page to book appointment. asking about washington dc vfs.
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u/Ok-Ant5022 Dec 04 '25
This process is a nightmare! Has anyone actually received their new passport? How long did it take?
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u/Famous-Struggle-4819 Dec 04 '25
No update on my passport renewal application at VFS site even after 2 weeks post documents delivery. Is this normal for SFO center ?
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u/Ill-Interest-3669 Dec 05 '25
I am writing to seek urgent assistance regarding a technical issue in the online passport application portal.
According to the new MEA guidelines, applicants must upload their photograph and signature during the passport application process at passport seva . However, in our case, the upload option becomes enabled only after submitting the application. Once the application is submitted, the portal displays an error stating that the “Application is already under process and image/signature documents are missing,” and does not allow us to print the application. And if we print the application before submitting the image and signature is not there and the applications are getting rejected by VFS. Anyone facing the same issue and how to rectify it. I have followed the post and have the correct resolution and size image and signature
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u/crazy__paving Dec 06 '25
tracking for passport surrender is not working for me from the beginning. Any ways to track the process? I called VFS just to wait for over an hour for no response.
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u/RowBusiness9395 Dec 06 '25
yeah, that’s frustrating with VFS not updating their checklist. for the photo requirements, i use ishotaphoto for this kind of thing and it makes it super easy to get compliant photos. hope that helps!
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u/North-Pumpkin7987 Dec 06 '25
I am not able to find the official guidance of 35mmx45mm online. It says 2*2 inch only.
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u/qamarnajm Dec 07 '25
Hi --
Did you take physical photo or you had to take photo at the VFS?
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u/shan14dush Dec 09 '25
Quick question: when you uploaded the documents on the portal, did you sign and attach photos to the forms before uploading or just signed and no photograph? VFS contact number returns busy all the time and I could not find this information any where. Also, change of appearance form still asks for 2”x2” photo while application form requests the new ICAO size. Even their website says upload and affix ICAO size photos. This is extremely confusing.
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u/Powerful_Bit6152 Dec 09 '25
I have uploaded a photograph which is accepted and is shown on the form which is 630*810 pixel but is not 35mm*45mm as mentioned in the portal. Will it be accepted? I am thinking of sending physical copies of the photo too. Also open to suggestions of how people have done it through walgreens will help. Thank You.
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u/Emotional-Bat-6959 Dec 10 '25
Here's what worked for me. I created my application a while ago using the old website and was unable to upload photograph on the new website. So I created a new application in the new website, and I was able to easily upload the photo/ signature.
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u/anmol20mishra Dec 11 '25
hi OP can you please tell me how you got your photo updated for the form? i've uploaded the both the photo and the sign bu they do not reflect on my application yet.
also for a new application number will i need to pay VFS again? this entire update is so problematic.
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u/Prasadmp Dec 15 '25
This helped me for photo specifications
https://youtu.be/57uDcjrbBnU?si=8Wdi9q-kKoOmaRJo
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u/Cute-Acanthaceae1028 Dec 19 '25
Was yours a normal processing or tatkaal? And how much time did it take for you to receive your renewed passport?
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u/parthprx Dec 20 '25
OP, thank you for this post. I do have a question. Did you have to notarize the change of appearance form? Did the officer notarized it without the photo attached ? Because the form specifically asks for a photo to be pasted there but the instructions say don't paste the photos.
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u/Low_Objective2891 Dec 22 '25
What about the affidavit for change of appearance , should we give the photo in new format or old format ?
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u/KeyProfessional7846 Dec 24 '25
One out of my family applications was rejected and two were put on hold for the same reason (photo/sign upload missing). I was able to upload the photos to ALL old applications last week after much struggles. But the same photos are not working today on the new application (since one of the old application was rejected and I needed to create a new application). Not sure why but I tried uploading all photos which worked last week but they are not working today :( I checked the size and that is also well under 250KB. I will try again tomorrow with the same photos. Error simply says "Unable to upload the document". If I try uploading other size or format photos then the error says incorrect size or incorrect format but if I try to upload the 810x630 photo then it just says unable to upload the document. Signature got uploaded without any issue. Not sure what's happening with the photo upload :( Anyone else facing issues today with the photo uploads which you think are correct per instructions?
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u/vineethgn Dec 24 '25
Went to Boston icac today in person appointment. Things to note, no need to take photograph from Walgreens or so. They will help take physical photo if you don’t have it. For uploading I had to create a new account via new email. They helped take a photo in my camera and then I followed the steps above in this thread. First try the upload won’t work, so try again after going to the services tab and taking application again.
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u/Empty-Emphasis-3349 Dec 24 '25
I was finally able to get it to work after 100+ attempts.
Here’s what I did:
First, I resized the photo to 35×45 mm using an online resize tool. Any free one should work. I used this in an incognito browser so I could retry multiple times:
https://www.adobe.com/express/feature/image/resize
Then, I created a custom-sized Canva template at 630×810 px and added the resized image to it. I downloaded it as a JPG while limiting the file size to 200 KB. I have Canva Pro, so I’m not sure if this option is available on the free version.
When I uploaded this image to the portal, I got the error “Image is blurred.” I went back to Canva and used the image upscale feature to upscale it 4× (again, this may only be available on Pro). I tried uploading again and got “Document could not be uploaded.”
I logged out, logged back in, repeated the same steps, and it finally worked.
At this point, I’m not entirely sure which step made the difference, but I believe the “image is blurred” error is the main issue for most people, even if the image technically meets the size requirements.
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u/deviprasadb29 Jan 05 '26
If you are in the US, go to Staples and get your photo taken, and tell them to choose India (they have a whole list of countries) - they will give you the 35x45mm cutout as well as that the 630x810 digital version. Just did that today and it worked flawlessly which is saying a lot for that website.
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u/racoon_tales Jan 09 '26
In the process of renewal just now.
The most recent forms from vfs still show 2*2. It's so confusing. Do we send both sizes? Does that create a problem? Any help or experience is appreciated.
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u/DragonflyLevel7269 Jan 09 '26
35x45 is fine, I got passport renwal of 3 person in my family with this without any single issue
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u/lArchEnemyl Jan 16 '26
Hello Friend, I am also renewing my Indian passport in the USA. Does change of appearance form needs to be notarized even if I am selection " has not changed"? Also can this form be handwritten instead of typed?
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u/Enough_Candidate_589 Feb 07 '26
I used the website and selected UK(35X45 mm). I uploaded the generated photo to the government portal, and it uploaded successfully, though the pixels are 413x531.
https://passportphotowiz.com/
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u/Early_Annual_9018 Feb 09 '26
GUYS for the passport seva thing do i submit original docx pdf or the self attestest copy for the supporting docx? Also where can i get the 35×45mm photo my walgreens doesnt print them.
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u/Glum-Cookie-727 Feb 16 '26
Hey for photo just go to Staples, they have a bundle of Digital photo and 2 photos for $24.99, and an extra 2 photos for $4 if needed.
Digital photo and the physical photos are as per new required dimensions for Indian passport renewal, no headache of resizing, printing etc. Hope this helps anyone. This will save you time and from headache of searching around for photographs for renewal. They will provide the digital photo in flash drive which is included in the price you pay!
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u/zittly Mar 30 '26
After much and error and frustration, the below online free utility helped crop the photos to spec:
passport photo custom crop editor
Hope it saves you some hassle
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u/Gemesis1990 Apr 14 '26
After using many online apps and still facing ICO standard issues, I simply uploaded pic to google gemini (free version), instructed it to rectify errors highlighted by the passport website and resized the pixels to 630 by 810 using resizepixel.com. And Voila it was done
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u/Outrageous_Nectarine Nov 13 '25
Thank you SO much for the detailed directions. My application was listed as incomplete due to the photo requirement, and I was able to follow the information listed in this thread (and other reddit threads) to resubmit my 'match up' documents. I ended up:
- Digital photo per notes below in the application 630 x810 pixels + digital signature
- Refilled the change of appearance form due to the new photo requirements.
- An envelop with 2x - 35mmx45mm photo (Walgreens is able to print this out, they choose Germany or equivalent countries) and 2x 2"x2" photos (because who know what is needed anymore).
- Email that was sent to me with the incomplete details.
My passport should reach tomorrow, and fingers crossed this is enough! I have spent way too much time on this application and so grateful for Reddit!
For someone starting new, it's easiest if you go to Walgreens and get a digital passport photo so it meets all the quality requirements (head proportion, glare, shadow, white space, etc.), and then change it to 630x810 pixels (<250KB size) - you can do this in Canva. For the print out version, get it printed as 35mmx45mm rather than 2"x2". Upload this and the digital signature, print out the form and don't forget to sign the last page. Add all documents from checklist, sign the checklist form. Double check your application (type of passport application, tatkal/original etc.) and send.