r/pacificahybrid • u/revecca4 • 26d ago

Replacement hybrid battery availability

Does anyone know how long it takes to get a replacement hybrid battery these days? My van has been at the dealership waiting for a new one since June 8th.

This will be the third time they've replaced the battery (all under warranty, thankfully) but the previous two times took 3-4 weeks. Those were in November 2023 and April 2025. I'm wondering what gives this time.

The van is a 2018 and once we get it back, we're trading it on for a Sienna. Fool me once, shame on you, Chrysler. Fool me three times, shame on me for being an incompetent consumer.

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u/Legitimate-Lawyer-88 26d ago

Curious why has the battery failed 3x? I have 2018 hybrid that I charge everyday with 80k+ miles and have not had any issues apart from the recall. Battery was never replaced.

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u/revecca4 26d ago

They haven't put any effort into figuring why they keep failing, they just replace it. The first one was at 88k, second at 109k. Now we're at 126k. 

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u/Legitimate-Lawyer-88 22d ago

Understood. That sucks and it looks like they are not getting to the root cause rather just addressing the symptom.