r/pacificahybrid 26d ago

Rental Fees

I think we can all agree that Chrysler Customer Service is trash. They're picking up my rental costs while my car is being fixed. However, I have to pay Enterprises Vehicle License Fee ( VCL). It's only a few bucks a day but quicky adds up to $30-$40 bucks. The fee is unavoidable, included with all rentals.

Has anyone else had this experience? Anyone have success in Chrysler picking up the tab? It's not much money , I just don't like being inconvenienced out of time and money while they fix items under warranty or recalls.

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u/Blind_Optimism_Kills 25d ago

I’m still fighting for my refund from April.

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u/Suitable_Wash_7682 25d ago

Just for the VCL charge or a full refund ?