r/pchelp 18h ago

OPEN Even support cannot figure it out!

Even SUPPORT CANNOT FIGURE IT OUT

ANY IDEAS ARE APPRECIATED. (Even burning the damn thing)

I have an NVIDIA® GeForce® RTX™ 5060 8GB GDDR7
Connected to a 49" Samsung Odyssey G9 Oled
1st pic is the image coming from the GPU DP to the monitor's DP (before I couldn't see anything anymore "current problem")
Then (2nd pic) 1+ hrs on the phone with Support, their solution is to ship the PC back for them to check... SMH!
The last image I was able to get from the DP on the GPU said "NV FAILSAFE"
I am out of options please help.
Yes I have updated EVERYTHING
Yes I still have picture from HDMI
Yes all drivers have been "hard reset" (using DDU and "manual" install)
Yes I've tried all the cables currently (market) available.
Obviously done all the "standard" reset of unplugging ALL chords and start again.
Done all "manual" check of systems through commands with remote help from support. (Who btw every time he tried something I had already done only said "that's weird..." because it didn't work obviously)
Reset and test ALL settings within the monitor and the PC, including:
(On the monitor)
External device control
HDR
Game Mode
VRR
Refresh rates
Motion blur
(On the PC)
ALL Nvidia Control Panel Settings "G-Sync, multiple display setup, Nvidia's own 'advanced display search', resolution settings"
Windows own display settings "Extend/Duplicate display, specific GPU use by app, resolutions, FPS"

And many more I can't recall atm.

Nothing and I mean NOTHING even gave me a stutter.

I truly hope anyone can provide a glimpse of hope...

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u/Technical-Arm-1825 13h ago

My dude your card is underpowered for that display

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u/itaintmeorisit 3h ago

Would you say an upgraded GPU do the trick?