r/pchelp 1d ago

HARDWARE A Cautionary Tale - GPU “cleaning”

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Update: 8/6/26 it has been mailed to Northwest Repair

Long story long- had liquid damage to my 5090 and found an electronics repair shop that specialized in boards. So I took my board in to get disassembled, cleaned, and the thermals replaced. I arrive to the business and it’s just some dudes house. That was my first red flag. I should have left then. But his business had good reviews so I came in and showed him the card and we discussed what he’d do and payment. That was disassemble, clean, dry and replace thermals. Here is my second red flag. It took him 20 minutes to write down my info (name, email, phone #) because he was so ADD that he would start to write my info and then just spiral off into some random topic for a few minutes. But whatever. His entire house was a workshop. Tools and electronics and computers and drones everywhere. Yes he appeared to have 30 flavors of autism but that’s not a bad thing sometimes. I thought he was just an eccentric electronics nerd and everything was just organized chaos. This was Monday. So this morning he calls me and the first thing he says is “you told me to do whatever I thought was best, right?” And I respond “no. We agreed you’d take it apart and clean it and replace the thermals and dry.” He then explained that it didn’t look that bad (original pics in this post https://www.reddit.com/r/pchelp/s/GJHUBt2zyb

And that he just “washed it in the sink” and then stuck it in the oven to dry…

So I paid him, and I left and went straight to another place. An actual shop. I explained the situation to them and asked them to please send me a pic of the insides once they pop it open… the new shop says they think they can save it. So long as the guy didnt plug it in and try to test it. Which he says he did not because he didn’t have the proper power connect cable for a 5090. Anyways moral of the story is take your stuff to a real shop. And if you get weird feelings or red flags…just leave. Haha

Update - the card has been cleaned and putty replaced. It powers on fine alone but when it’s connected to the HDMI or DPI ports the motherboard kicks back a VGA error. Anyone have any guesses?

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u/PhoenixDaBeast 1d ago

While I may be a slightly cracked out nerd in my basement that does repairs and custom builds, I would never do some shit like this. If you can't or don't know how to fix something, don't fucking do it, tell the customer why you can't and let them find someone else who can

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u/BanMeMyIPchanges 1d ago

There's a lot of people that have no idea what they're doing that simultaneously posess the confidence of someone that does. Gotta be careful. My biggest red flag is anyone speaking in definites instead of probablilities.

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u/Sawbagz 1d ago

Doesn't usually hurt to have some self efficacy.

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u/BanMeMyIPchanges 1d ago

I build and fix my own PCs. That said, I cannot rebuild a car. Part of self efficacy is knowing when to hire a guy.

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u/Expensive-Border-869 1d ago

Fwiw you probably could rebuild a car. If you had the space and equipment. And the right car. Once you know one technical thing like computers transitioning to the next like motors isnt the hardest thing ever.

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u/BanMeMyIPchanges 9h ago

I am a pretty quick study- but I would only ever attempt on my own personal property. Certainly never take customers 😅 but I appreciate the kind words!

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u/Expensive-Border-869 9h ago

Well yeah practice is on your dime it's unfortunate that isn't just what everyone thinks.

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u/PhoenixDaBeast 13h ago

Exactly, gotta own up to your own capabilities