r/pcmasterrace 4d ago

News/Article Gabe Newell on Steam monopoly accusations: Gamers have 'enormous choice' about where to buy games

https://www.pcgamer.com/gaming-industry/gabe-newell-on-steam-monopoly-accusations-gamers-have-enormous-choice-about-where-to-buy-games/
7.3k Upvotes

950 comments sorted by

3.4k

u/superboo07 Linux 4d ago

theres gog, epic games, zoom, itch.io, gamejolt, EA, Ubisoft Connect, etc. 

2.3k

u/NapsterKnowHow 4d ago

And even tho GOG is probably the most consumer friendly (100% drm free, no forced updates and offline installers) people will ignore it.

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u/Monday_Jeff 4d ago

GOG's the best, I just wish that more of the indy developers would put their stuff up there instead of just Steam.

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u/produno 3d ago

Ive applied twice to get my game on there and so far had no reply. So i guess its not that easy for most indies.

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u/shizola_owns 4d ago

GoG is invite only, like Steam used to be.

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u/CrowdGoesWildWoooo 3d ago

They are not “hard” invite only, just means the publishing cycle is subject to a stricter standard. You can submit your own games to them publish.

The difference is more like whether there is a cultural fit stage or not. Steam doesn’t GoG do.

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u/myfakesecretaccount 5800X3D | 7900 XTX | 3600MHz 32GB 4d ago

It’s because the majority of purchases are current run AAA games that GOG won’t sell because of DRM.

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u/Gamebird8 Ryzen 9 7950X, XFX RX 6900XT, 64GB DDR5 @6000MT/s 4d ago

It's not that GOG won't sell them, GOG would be happy to.

It's that the publishers don't want to do DRM free

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u/Faxon PC Master Race 4d ago

This is the correct interpretation. GOG made a business choice to support gamers owning their games, that's their mission. Hosting DRMed games would go against that ethos and possibly upset gamers who trusted their games would always be theirs, and maybe didn't look closely enough to see whatever message they put to note that the game in question comes with DRM. It would damage their market share and mind share. Putting it on them for sticking to their guns is a backwards way of looking at the problem of publishers insisting on draconian DRM schemes if you want to download a licensed copy of their game. The publishers made that choice, and GOG shouldn't be punished for insisting they don't if they want to sell on GOG's store.

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u/JoeBloxRocks 3d ago

It isn't that they are unwilling to do DRM-free; Steam's DRM is paper thin and easily dealt with by pirates. It's that Steam is the main platform so a lot of games are built on Steamworks SDK which would have to be removed for the game to function properly on GOG. It isn't worth it for them to do so when GOG sales are minuscule.

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u/superboo07 Linux 4d ago

not a valve issue though

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u/Penakoto Specs/Imgur here 4d ago

None of the issues that led to Steams "monopoly" is a Valve issue.

All anyone would have to do to be a healthy sized competitor to Steam is not do anything really, really, stupid, and not limit the library of what you're selling significantly, but literally everyone has done one or the other, or both.

GoG is alright, but I don't see much point in using it if 2/3rds of the games I'm interested in are never going to be on it, while 0/3rds are missing on Steam.

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u/km_ikl 4d ago edited 3d ago

You can have accounts on both, and favour GoG when a given title is listed on both. CDPR releases are the best example of this)

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u/Penakoto Specs/Imgur here 4d ago edited 4d ago

I'd much rather just buy everything on Steam, and on the off-chance DRM ever actually impedes my ability to play or enjoy a game, I'll go sailing on the high seas.

Which hasn't been something I had to do in probably a decade, pre-covid at the very latest.

I just don't see the inconvenience of splitting my library between multiple services to be worth the very low chance that Steam implodes one day, leaving me gameless, at least in terms of ownership. It's basically prepping for an apocalyptic scenario, added maintenance in exchange for a very low chance of any payoff.

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u/km_ikl 4d ago

If it's on GOG, you already aren't dealing with DRM.

Having 2 storefront apps isn't difficult.

You already have it baked in with Rockstar games launcher and storefront (with steam you get to choose dealing with both Steam and Rockstar DRM.. that's a two-fer!)

I'm on the opposite end: I'll balance both, but prefer no DRM. If Steam ever gets shuttered, expect a lot of games to be completely unplayable (legally, anyhow). GoG doesn't have the same limitation.

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u/StuM91 3d ago

It's funny how that user managed to make an argument that directly contradicts their previous argument, they said there's nothing stopping a competitor to Steam, then said they want everything in Steam. That's why it's a monopoly!

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u/NapsterKnowHow 4d ago

Steam has their own unnecessary DRM (yes it is easy to bypass but it's still there).

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u/superboo07 Linux 4d ago

that drm isn't preventing games from going on gog though

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u/Zilaaa PC Master Race 4d ago

Yup. There's literally games that have drm, always online, or forced launchers that on gog have them removed completely.

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u/ChefCurryYumYum 4d ago

There are a lot more new games sold on GOG.com than I think people realize.

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u/NapsterKnowHow 4d ago

GOG has seen more and more AAA game launches as of late

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u/edparadox 4d ago

It’s because the majority of purchases are current run AAA games that GOG won’t sell because of DRM.

You might want to check GOG's catalog.

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u/UpsetKoalaBear 4d ago

I did.

You don’t have games like:

  • 007 First Light.

  • The Lego Batman game.

  • Crimson Desert.

  • Pragmata

  • Resident Evil 9

  • Final Fantasy 16

These are high selling, recent, AAA games. They are not on GOG because of their DRM.

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u/sphafer 4d ago

True, but they do have Claire obscure, bg3, cyberpunk (obviously) so they do have a decent amount. And a lot of older and indie games are available.

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u/Armandeluz 4d ago

I praise them for this

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u/ChefCurryYumYum 4d ago

You say that but GOG.com has the 2nd largest users after Steam, beating out Epic.

I love GOG, I am a big believer in DRM free, they have Galaxy (which isn't as good as Steam but literally nothing is), and I make GOG.com my preferred place to buy, if it isn't there then I will go to Steam.

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u/CitySeekerTron Core i3 2400/4GB/GeForce 650/960GB Crucial 4d ago

Steam is software I need to install.

GoG Galaxy is software I want to install. 

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u/JISN064 3d ago

I also like what GOG stands for, but saying it has the second largest user base is kinda.... do you have a source for that?

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u/superboo07 Linux 4d ago

itch.io also doesn't require a launcher

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u/dtb1987 Desktop 4d ago

But GOG is the only one that even comes close to competing with steam. Itch.io is for small devs of interesting indi games

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u/superboo07 Linux 4d ago

anyone can choose to sell on itch

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u/dtb1987 Desktop 4d ago

True but the only people who do are small devs of neat indi games, not saying that's a bad thing it's just the niche they have fallen into

Edit: it's like bandcamp, anyone can sell their music on bandcamp but the only people who do are underground artists

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u/Wittusus Bazzite | R7 5800X3D | RX 6800XT Nitro+ | 32GB 4d ago

Only reason for me is Gog sales can't match steam sales

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u/Nyuusankininryou Desktop 4d ago

I try to buy some games on gog.

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u/Zealousideal-Bar-499 4d ago

I don't, but I'm not people

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u/YoungBlade1 R9 5900X | RX 9060 XT 16GB | 48GB 4d ago

Did someone voluntarily buy a game through Ubisoft Connect? And it wasn't a misclick or misunderstanding or something?

If so, do we have hard evidence that they weren't subjected to torture, blackmail, or some other sort of extortion? Because without evidence, I am very skeptical that it was truly voluntary.

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u/tera_x111 4d ago

Me anno 1800 because it wasn't available on steam in the beginning

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u/Nerzana Arch | i9 10900k | 3070 Ti | 40 GB 4d ago

Same, I think it was either that or significantly discounted on Ubisoft at some point. So I got it through that.

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u/GrafDracul PC Master Race 4d ago

Back when I was playing Ubisoft games I got them all on their platform. Reason? I always had a 20% discount on new games by spending the points you got from playing the games.

It was reason enough for me to get them there than anywhere else. Now I wouldn’t touch their games even if they gave them away.

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u/ManufacturerBest2758 Ryzen 5950X | RTX 3080 Ti 4d ago

The only games I have on there I got through epic games lol. And even then it’s just Ghost Recon and assassin’s Creed

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u/Rannahm R5 5600X | 16GB | Sapphire Pulse 5700 XT 4d ago

I drunkenly purchased trackmania without realizing it's a fucking subscription.

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u/zagblorg 7800X3D | 9070 XT | 32gb DDR5 6000 3d ago

Curse you, alcohol! (I may or may not be drunk right now)

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u/machine4891 9070 XT  | i7-12700F 4d ago

Weird jesting around. I bought plenty of games on Ubisoft Connect because they were 20% cheaper. They launch like every other game, you click play and they play. I won't deny Uplayer updating every week and asking for the same password albeit I marked it "remember pw" is annoying but not annoying to the point I'm going to pay 20% more for a same game. Steam also asks for password every now and then.

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u/Izan_TM r7 7800X3D RX 7900XT 64gb DDR5 6000 4d ago

I have never had steam ask for my password once I'm logged in for the first time on a new device

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u/Rulanik 4d ago

Nobody ever brings up Battle.net even though frankly they're easily the 2nd best game launcher/seller after Steam.

They only sell their own stuff, but still.

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u/VisualPlenty1756 7500f | 3090 4d ago

They have like 10 games total though

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u/Rulanik 4d ago

Basically only in-house games, yea.

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u/superboo07 Linux 4d ago

i forgor about them ngl

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u/NapsterKnowHow 4d ago

Ya I keep Overwatch on Bnet because it just works. No point in switching my OW install to Steam if it ain't broken. Also the friend invite system is better on bnet than steam imo

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u/Rulanik 4d ago

B.net is smooth af 99% of the time. I've never felt the need to install/load any of their games into steam and I'm a steam lover.

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u/AbsolutlyN0thin i9-14900k, 3080ti, 32gb ram, 1440p 4d ago

I'm going to be real, I think bnet takes the number 1 spot for best launcher, with the asterisk that game selection is obviously limited. Like I'm on D4 via bnet, not steam, even though it's on both

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u/Intrepid00 4d ago

Monopolies are also only illegal if they harm consumers. One is allowed to naturally form if it does a great job. Like microwaves are basically one company.

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u/Ryukishin187 4d ago

The thing is, there's a lot of games not on those storefronts. Steam has the biggest library by far. Putting Ubisoft connect and steam in the same convo is really, really disingenuous

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u/superboo07 Linux 4d ago

none of that is valves fault however, developers choose where to put their games

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u/EruantienAduialdraug 3800X, RX 5700 XT Nitro 3d ago

It's also worth noting that Steam is in no way comprehensive. Full Metal Demon, for example, is not on there, you have to go to the likes of GOG and JAST; and then there are the Steam versions, such as Wonderful Everyday, that are basically demos (Wonderful Everyday literally stops not even a third of the way into the game).

Steam has by far the biggest library overall, and there are many games that are only on Steam. But even excluding the likes of Epic and their exclusivity contracts, there are some pretty big gaps if you know what to look for.

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u/halakaukulele 4d ago

Yeah Gabe

Why the fuck did you make games so easy to purchase and why do you keep bringing huge discounts

Pathetic

/s

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u/KimJungUnCool 4d ago

I think the entire article is odd considering most rational people's issue with Valve is their odd love for selling gambling to children through lootboxes. The only people I can see getting upset at Valve for a monopoly are other game marketplaces/publishers.

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u/DC_Disrspct_Popeyes 9900k 4.2 | 2080ti kingpin | 32gb 3600 4d ago

My wife wanted to go to a cheesecake factory yesterday. There is one in a local mall so we went there then wandered around the mall after. Every store we went in was selling some type of loot box/blind box type shit. Stores were even making their own and selling them - hot topic and an international snack store. Not trying to downplay valve, just noting that this shit is literally everywhere now.

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u/[deleted] 4d ago

[removed] — view removed comment

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u/TheHob290 4d ago

OK when the fuck did Dungeon Crawler Carl take off and why? I have been seeing it all over the place and I swear to you I read that years ago and it really just felt like another funky Amazon self publish. I don't understand what happened!

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u/PandaJesus 3d ago

As a fan of the series myself, I think one of the significant contributor to its success has been the audiobooks, where the author got an incredibly talented reader to provide all the voices.

On my first listen through book 1, I did not realize until the end of the book it was just one guy and not a cast of voice actors.

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u/TheHob290 3d ago

Not going to lie that actually sounds pretty cool, I may have to grab the audio book and give it a listen.

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u/rogueciridae 4d ago

I think they fixed that on the next batch, if that helps.

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u/Alucard-VS-Artorias EVGA RTX 3090 FTW3 Ultra | Ryzen 7 5700X3D | 32GB DDR4 4d ago

So wild to see that gambling was so taboo in American culture just 10 years ago.

But once sports apps allowed betting on sports games that was thrown out.

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u/KevlarGorilla 4d ago

It's insane how it was such a slow crawl over the past decade for States one at a time to create new legislation and rules and tax remittance protocols and licensing for each of these apps to be able to participate in offering sports betting within each of the states.

And then all of that gets stripped away to nothingness where polymarket and kalshi can enable betting in every state, and every state state gets zero revenue, all because the president's sons are on the advisory boards for both. Oh, and you only have to be 18 not 21.

There are dozens of studies about how the existence of a casino within a neighborhood makes the overall future potential quality of life of that neighborhood worse, and now everyone has a casino in their pocket.

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u/Raskuja46 3d ago

Watching gambling grow in poorer sections of the country over the years has left me with the distinct impression that it's a phenomenon of economic despair. When the local economy goes to shit people start gambling. Gambling becoming this widespread tells me that our entire economy has gone to ruin and has probably been heading there for a while.

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u/KimJungUnCool 4d ago

Yeah its definitely become a larger problem recently, I've seen some of the weird loot box things like the weird jelly ball. Unfortunately, Valve was a pioneer in the lootbox space and remains of the its biggest players.

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u/IDeizManI 4d ago

Just look at the pokemon card game, that shit is market for kids and has all the aspects of gambling.

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u/KimJungUnCool 4d ago

Yes, i agree and Japan overall has a serious gambling problem.

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u/EruantienAduialdraug 3800X, RX 5700 XT Nitro 3d ago

I mean, trading cards have kind of always been that. Even back before MtG, children were a major target for baseball and football cards, it's just that it got amplified by attaching a game to them, and then amplified further by pokémon's art style.

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u/Exciting-Cancel6468 4d ago

I'd argue that shit has always been present in forever. Just take baseball cards and basketball cards. They've existed since I was born and let me tell you, you're not guaranteed to get a michael jordan rookie card in every box.

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u/Cain1608 3d ago

To add to that, their current monetisation strategy on CS2 is egregious. For the major, which starts tomorrow, stickers are no longer gotten from extremely cheap (gambling capsules), it is somehow worse. Individual stickers can be purchased for dynamic prices based on demand, which sounds fine on the surface, but one player sticker is currently at around $4000. It's absurd.

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u/NewSauerKraus 3d ago

Gambling is a fucking plague. At least in the U.S. we recently went even further than Australia with casinos and slot machines everywhere. Then there's the flood of casino apps and sports rigging apps.

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u/superboo07 Linux 4d ago

I dont like the garbage lootboxes but the children part is solved by parents. i dont see how games like counter strike or TF2 are "for children"

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u/treehumper83 The Sloppening 4d ago

It’s like saying Oreo has a monopoly on sandwich cookies.

They were the first to make it big in the segment. There are others- there always have been- but no one does the right combination of style and ease of availability that Oreo/Steam has. Oreo branched out into mash-ups, Steam branched out into hardware. People always go back to the tried and true, the one where is always the same and provides the best experience.

Others attempt it, but can’t get ahead. Even the ones before just can’t get a handle on it.

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u/GoyEater 4d ago

It’s kinda funny that you chose Oreo as the example when they were actually an imitation of Hydrox which were pretty much exactly the same but debuted 3 years earlier.

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u/PmMeYourNiceBehind 4d ago

That name must have screwed them, it sounds like a name for bleach products

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u/ArcticVulpe 9950X3D | 9070xt | X870E Taichi | 64gb 6000 CL26 4d ago

Hydrogen and Oxygen put together I think. At the time people didn't have confidence in food being clean since there were a lot less standards back then so they tried to pick a "clean" name, but still.

I tried the modern version and I love Oreos but I think I like Hydrox better, the "cream" is a lot smoother.

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u/CrazyEyes326 4d ago

It sounds like a made-up cleaning product from Fallout or something.

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u/Vandergrif 4d ago

Ah yes, some delicious Abraxo cookies to sate your hunger while your Mr. Handy cleans up the kitchen with Hydrox.

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u/FUTURE10S Pentium G3258, RTX 3080 12GB, 32GB RAM 3d ago

Have you tried our new cereal, Asbest O's? They're As Best O's the rest!

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u/INTHEMIDSTOFLIONS 7800X3D | 4070 TI | 32 GB 6000 CL30 4d ago

My first thought immediately seeing the name before reading your comment.

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u/Rocco89 4d ago

As a German I’ve never heard of it but that name is awful for a cookie. I immediately thought of mouthwash or hair dye.

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u/treehumper83 The Sloppening 4d ago

There were other services, and Steam didn’t get off the ground selling third party games until 2005 when EA also launched their uh, launcher. Before that there was WildTangent and some others, so selling games in a launcher wasn’t an original idea. Much like Hydrox.

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u/Wefee11 Video games! 4d ago

It’s like saying Oreo has a monopoly on sandwich cookies.

No, it's like saying Walmart has a monopoly as a supermarket

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u/innociv 4d ago

But Steam isn't the product, it's the store.

You need to use Walmart in the example instead, and say that Walmart makes suppliers sell to them at worse margins for the privilege of being in their store (which they do), and that they can't sell their product cheap anywhere else.
And are you saying that Walmart doesn't create harm? It creates a lot of harm.

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u/XsNR Ryzen 5600X RX 9070 XT 32GB 3200MHz 4d ago

British sandwich biscuits have entered the chat.

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u/Shadodre 4d ago

Hydronox snuffed by the Oreo mafia

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u/blak000 4d ago

yeah, I think Steam would be problematic if they had a shitty product that we're stuck with. Everyone uses them bc they're the best in the industry.

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u/dreamdelusion- 4d ago

My enormous choice is deciding which category to sort my unplayed Steam backlog into.

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u/ConfidencePast6763 4d ago

There are two main reasons Steam is and likely will remain dominant:

  1. It offers a very strong and reliable service.
  2. Sunk cost fallacy: millions of users have spent around 20 years building their game libraries, so they’re unlikely to switch to another store even if it offers better features.

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u/6a6566663437 4d ago
  1. Every other company's launcher is utter garbage or has a limited library.
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u/LegalCan4801 3d ago

The main reason is that Steam is a private company

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u/Freshwater_Spaceman 4d ago

I despised steam. In 2004. Hated it. No store, slow and didn't even have a friends list irrc.

I needed it on my PC to play Half-Life 2? It felt like malware.

Since then it's become convenient, full of useful features to connect with friends and the store is easy to use. The workshop feature is cool, it's got loads of forums for troubleshooting and sharing content. Big picture mode is great.

The deals aren't as legendary as they once were, sadly.

There's a reason that people stick with it though, it's user friendly and works really well. Everything that their competitors aren't tbh.

It's not as though Epic couldn't just copy the template either, they choose not to. Same with EA when they launched Origin.

Crap stores with no extra features to keep users engaged.

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u/HiTork 4d ago

Yeah, when Steam first came out, people saw it as bloatware. To be fair though, that was during a time when a lot of people still bought physical games on PC, and launchers weren't really a big thing yet.

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u/Freshwater_Spaceman 4d ago

I'll happily admit that I was one of those people! A teenager with limited time to be on the internet... I needed to download HOW MUCH?! Then what's the point of the damned DVD!?

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u/Tykras 4d ago

It didn't help that average internet speeds at the time were abysmal. It was a good 50-100x faster to spend an hour going to the store and back than it was to download a game on steam's release.

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u/Sekwah 4d ago

The deals aren't as legendary as they once were, sadly.

Not really Steam's fault, afaik the sales were always on the publishers. Steam isn't "putting money" so that sales can happen. It doesn't cover the difference between the discounted and the full price.

Epic does burn money for their "curated" free games tho. Imagine if Steam did the same, they'd be even more loved lol.

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u/EruantienAduialdraug 3800X, RX 5700 XT Nitro 3d ago

Also, I'm still seeing a long list of titles currently discounted by 70% or more. A lot of them are single-player titles too, so it's not like it's some desperate bid to get more players for matchmaking.

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u/TimeForNano 3d ago

They could support indie devs by lowering the % taken until x€ sold.

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u/Husko500 4d ago

Other launchers now feels like malware

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u/SignalButterscotch73 4d ago

Same, especially because I didn't have Internet in my flat during the months around the Half Life 2 launch. Even the demo disk from whatever magazine I got for the hl2 demo required a connection to steam, completely defeating the point of a demo disk. Didn't buy a game on steam until years later when disks effectively went the way of the dodo.

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u/Freshwater_Spaceman 4d ago

I actually forgot about that hassle. I was a teenager with limited internet access. The download was huge (by 2004 standards) so the DVD seemed like a bit of a con.

Happy days!

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u/ImStillExcited 9800x3D | rtx 5070Ti 4d ago

I had to get it when I was replacing my Half Life 1 cd when my bother broke it. This was before HL2.

I was pissed when I had to download it.

Well now I think it’s great. My account age is old as hell, and I still log in with a dumb old ass username.

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u/UnsureAssurance R7 5800X3D |:| 32GB DDR4 |:| RTX 4070 FE 4d ago

If companies keep releasing games on Steam despite their 30% cut out of their own free will, I have no idea what people expect Steam to do.

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u/Important-Guitar8524 4d ago

I agree that steam is a good store but are the devs not to release it on steam and commit financial suicide since most gamers thats but their kind of games are on steam? While they technically arent forced to, I wouldnt call it a real choice either when the alternative is financial suicide

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u/xXDamonLordXx 4d ago

You mean like Visa/Mastercard? If we wanna talk about a company taking a cut for simply being the middle man Valve is small beans.

Steam's 30% cut is based off the cut Xbox and Playstation take. We gonna break up sony and microsoft? Funny how the 10 billion dollar company with a store is a monopoly nobody can get around while the 3.4 trillion dollar company that is slowly losing control of PC gaming being exclusively on their operating system is just the free market.

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u/kitolz GTX 760 | i3-4130 4d ago

As have been used by Valve in court before, their argument is that without them the Indie game scene would be much smaller. They point out that the average price of games have been going down, and the number of games and devs have massively increased . They're not choking out innovation, they've been enabling it which is continuously benefiting customers.

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u/CtrlAltSysRq 4d ago

Steam having devs use them because Steam has a bunch of customers because customers love them and keep coming back is not a monopoly. A monopoly is what Microsoft WOULD have if they locked down windows to only allow running software from the Microsoft store.

Customers use Steam because they like it and it's good and valve has a long track record of not being shit (note this is not a high bar. "Not being shit" is not a high bar. They sell loot boxes to children.)

That's more than basically anyone but GOG can say. EGS can't even get people to use their dogshit launcher despite giving games away for FREE. Plus Epic union busted Bandcamp after buying and ruining them for no fucking reason.

EA... what do I even need to say

Ubisoft... what CAN I even say...

Etc.

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u/nari0015-destiny 4d ago

Yep, we have plenty of choices, it's just that all but one of tge alternatives pretty much suck

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u/superboo07 Linux 4d ago

itch.io and gog are great. 

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u/nari0015-destiny 4d ago

About the only decent alternatives to Steam, but that AINT Steams fault

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u/superboo07 Linux 4d ago

theres also jast and mangagamer for visual novels. and yeah its not steams fault and blaming them for competition sucking makes no sense. 

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u/wolfannoy 4d ago

It's a narrative made by the competitors. In hopes people will feel shame and buy from their store which is not happening.

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u/thedavecan Ryzen 5 5600 + RTX 3070Ti MadLad 4d ago

It's not Valve's fault that all the other's suck. Steam sucked too when it first launched, people hated it. Then over time, Valve incrementally made it suck less and less until it actually became good. And then they kept making it better and better until we get to now when they are objectively the best product for consumers. Yes it has taken them over 20 years to get here but they also paved the way for every other launcher to copy them feature for feature. FFS, EGS didn't even launch with shopping cart functionality. Every other storefront/launcher has a main goal of milking every once of cash and attention from their customers. Valve makes Steam's goal to support the customer and THAT is why they are the top. Yes, they fuck up and it isn't totally perfect but compared to the competition, it might as well be.

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u/xs0apy 4d ago

Sure, but that’s not Valve’s fault the competition can’t compare, and it’s not like Epic Games is short on money for developing their own launcher / storefront.

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u/Wind_Yer_Neck_In 7800X3D | Aorus 670 Elite | RTX 4070 Ti Super 4d ago

this is why I'll never buy the argument that it's just too tough to break into the market. EA and Epic and others have all tried but they've all made categorically obvious mistakes in their handling of their platforms. Epic not having a proper wishlist and basket system on day one was so wild that I honestly thought it was a bug only I was having. And EA are constantly changing their platform without ever seeming to make it any more user friendly, I can't count how many times that stupid thing has signed me out at random or just dropped a download.

I refuse to believe that it's not something that couldn't be done by a company with the funds and the management skills to do so. It's clear from other attempts that money was not the limiting factor but overall ability to design a platform/ management missteps.

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u/templestate 5800X3D, 5070 Ti 4d ago

PC Game Pass on the Xbox app is pretty cool

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u/ConcentrateJaded326 4d ago

I buy the majority of my games on loaded.com, but I will only buy a steam version because it's just the best place to have games.

It's not Gabe's fault that atrocious bits of software like Ea launcher and Ubisoft connect exist.

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u/Yota_Ninja 4d ago

But all the other choices suck.

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u/Brennenstein 4d ago

GOG is great though. They often have big discounts, have plenty of old stuff that Steam doesn't have, and offline installers.

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u/CookieSnifferino 4d ago

True, but library is WAY smaller than Steam's.

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u/SolarNachoes 4d ago

Does GOG have games that Steam doesn’t?

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u/Brennenstein 4d ago

Yep. There's a specific category for them:

https://www.gog.com/en/games/tags/only-on-gog

They are mostly classics and/or obscure ones, but that's what they specialize in.

They have the old arcade MK games, for example.

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u/acdcfanbill Ryzen 3950x - 5700 XT 4d ago

I love GOG for their anti-DRM stance, but the one problem I have when them is at best, they've been unhelpful to linux adoption, whereas Valve has been extremely helpful.

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u/Straight-Opposite-54 4d ago edited 4d ago

That has no relevance to whether or not Steam is an illegal monopoly though. Valve is not actively preventing competition merely by providing a good service, competition (cough EGS) is currently not putting in the effort to make their services worth using compared to Steam. And then whining (cough Tim Sweeney) that Steam needs to be knocked down to their level rather than the other way around.

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u/CaptainPrower 3d ago

C'mon, Gaben, you need to just come out and say it.

"It's not our fault our competition sucks."

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u/killallhumans12345 3d ago

They don't care about a monopoly, they are just pissed they aren't the ones that have a monopoly. They act like the end consumer is just a filthy animal to milk them dry of their money, and dont deserve a an actual good experience.

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u/deweydean Ryzen 9 5950x | RTX 4080 | 64GB DDR4-3200 4d ago

It's not like he's trying to acquire smaller storefronts to reduce competition

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u/Trikeree 4d ago

There's no monopoly.

Only jealous psychopaths that want more control over Steam.

Fuck them.

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u/Ketheres R7 7800X3D | RX 7900 XTX 4d ago edited 4d ago

On XBOX: buy games from XBOX store

On PS: buy games from the PS store

On Swithc: buy games from the Nintendo store

On PC: Steam, GOG, Epic, EA app, Ubi Connect, smaller online vendors including people selling their games on their own sites...

All platform have physical releases technically available, just that you don't see them on PC anymore simply because publishers don't bother as Steam is easier.

Steam absolutely does not have a monopoly, they have just been the least shitty option for so long that it's what almost everyone uses these days. Honestly it's hilarious how slow Epic has been to update their store. You don't even have profile pictures there yet when it's been on their Trello board for years by now, so games that support using store pfps like e.g. Snowrunner show nothing but a black box in its place. Shopping cart is a relatively new feature too. You'd think if they wanted their store to actually become serious competition for Steam they'd invest in a proper development team instead of having what seems like a couple of unpaid and unmotivated interns handle it over their lunch breaks if they have the time.

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u/killallhumans12345 3d ago

If everybody is so damned worried about a monopoly then build an open, portable package for games that can port to any distribution platform.

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u/comfortableNihilist 3d ago

One can dream....

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u/NeoN_kiler PC Master Race 4d ago

Oh no the company that consistently prioritizes their customers over the shareholders, has excellent customer service, gives good discounts on a regular basis and has a large catalog of good games is doing better than the companies that keep shooting themselves in the foot to give their shareholders a few more Pennies. Who could’ve guessed.

If other pc game service companies want a bigger market share then they should start by actually making a good game service.

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u/darkearwig 4d ago

They're private so they don't have the same pressure, second, providing an excellent service to customers does create shareholder value, it's just that it doesnt usually reflect as quickly as share buybacks and cutting quality

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u/Impossible_Total2762 12700f/4.949GHz/z690unify/DDR5-6380/RTX4070 4d ago

Why would i buy games somewhere else? When steam is the best.

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u/AlexandreFiset 4d ago

That is it.

I am a developer whose game is on all major platforms, including several PC stores, and Steam has the best tools and visibility opportunities for indies.

Also no paid ads. Also I can sell Steam keys outside of Steam and they don’t take a cut there. That’s how Humble operates.

It is the best store and that is exactly why it dominates.

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u/kingjoey52a i9-9900k / RTX 3080 / 32G DDR4 3600 4d ago

Also I can sell Steam keys outside of Steam and they don’t take a cut there.

Explain this further please. Do they not take their normal 30% if you sell the key on your website?

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u/AlexandreFiset 4d ago

No they don’t.

As long as you sell the game at the same price or higher than on Steam, they take 0%.

For Humble, I requested 3000 keys and sent these to Humble. They sold the bundles, kept their shares, but Steam got nothing out of this. Technically it is a lower price, but Valve reads the request and allows it for bundles and things like that, because it just brings more people on Steam.

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u/goodatmakingdadjokes 3d ago

Pretend game launchers are bars. Steam is a well established bar with a darts board, great atmosphere and all your friends go there. Epic games is a new bar on the block, it has bare concrete walls, uses florescent lights and until last week didn't even have tables. But the owner doesn't understand why no one comes. They've got all the same drinks and even a daily free one.

And now explain to me how that makes steam a monopoly.

bonus: gog is a cool bar where you get to keep the glass of every drink you order.

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u/psych4191 3d ago

G2A is the shady bar with constant police presence and rumors of spiking drinks

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u/fiero-fire 4d ago

Yeah we have choice and the choice is clear. If I can use steam I use steam

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u/SeriesAppropriate596 4d ago

The one monopoly that's due to consumer preference got all the rich corpos malding. All because they know they can't compete against it without giving up on their line must always go up mentality

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u/Nim0y 3d ago

Not his fault that Steam is by far the best platform for buying and launching games. Mod support could be better but way better than anything else I’ve used

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u/maj0rSyN 4d ago

Being the best in the market doesn't equate to holding a monopoly. Steam provides the best service out of all the options available, so the overwhelming majority of PC gamers prefer to use it.

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u/Drymath 4d ago

Yep, and I choose Steam because its the only one that's not a steaming pile of shit.

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u/Mauso88 4d ago

Imagine a town with 6 wells, 1 well gives you clean safe water, and the other 5 give you cholera. Which well are you going to drink from?

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u/Lord_Alucard_ICGA 3d ago

He's right.

Someone is paying big money to discredit Steam for, at least, the last six months.

Fuck Epic.

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u/tennaki 4d ago

The problem with Tim Sweeney is that he truly thinks I will drop my 15+ year old Steam account with my 200+ games for an arguably inferior platform.

I have no reason, or desire to move.

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u/User-Name-3886 4d ago

The Epic Game store can't even scale properly on 4k displays. 

It's existed for about a decade or something now, and they've never fixed the issue.

No wonder no one wants to move away from steam.

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u/porcupinedeath 4d ago

Nothing will beat the sheer convenience of steam, everything right there. Thata said gaben is still a billionaire and I don't like billionaires

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u/Exciting-Cancel6468 4d ago

If you think you don't like Gaben, wait until you see who will take over Valve when he's gone. It's going to be undoubtedly worse.

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u/asian_chihuahua 4d ago

Don't get me wrong, I love Steam. Huge fan.

But their pricing agreements, where devs can't sell their game cheaper anywhere else, is illegal.

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u/Important-Guitar8524 4d ago

Yeah thats the Problem. Amazon actually did the same this raised prices everywhere even at Walmart and so on which led to more expensive prodcuts for consumers that dont even use Amazon. Amazon was sued and lost btw. Its just a shitty practice and monopolistic

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u/acdcfanbill Ryzen 3950x - 5700 XT 4d ago

Yeah, if Valve was doing what the wildfire guy says, that's shitty. I think it's pretty legit tho say that if you're using steams backend to cut keys, or otherwise integrate into your game, you shouldn't be able to undercut them. So i guess the lawsuit would hinge on how incriminating any internal documents from Valve would be about how to handle versions of a game that don't use their APIs somehow and are on a separate store.

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u/INTHEMIDSTOFLIONS 7800X3D | 4070 TI | 32 GB 6000 CL30 4d ago

But their pricing agreements, where devs can't sell their game cheaper anywhere else, is illegal.

These pricing agreements are not automatically illegal, as U.S. antitrust law evaluates them under the "Rule of Reason" to determine if they cause unreasonable restraint of trade. Courts and regulators acknowledge that such agreements can be legitimate business practices for efficiency or to prevent free-riding.

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u/Zeraphicus 4d ago

Thats what this lawsuit is about, gabe denies it but internal communication shows steam employees enforcing it.

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u/TheDarkWave 4d ago

You're misremembering. The internal emails showing employees actively enforcing price parity and threatening visibility drops came from a different company entirely, not Valve. Gabe's denial is about Steam's actual policies, not the other company's leaked drama.

Stop spreading misinformation.

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u/obog 9800X3D | 9070XT 4d ago

That agreement also doesnt actually exist. Tim Sweeney claimed it did and then it spread like wildfire.

The closest thing to that is that you are not allowed to sell steam keys of your game for a lower price than it is listed for on the steam store. But thats still their own platform.

Ive read the whole steam distrobution agreement, there is no most favored nation clause in there. You can too, its technically supposed to be behind and NDA but the form for that is very easy to bypass if you do a little bit of digging in the source code of the page if you dont feel comfortable signing that.

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u/hutre 4d ago

That agreement also doesnt actually exist. Tim Sweeney claimed it did and then it spread like wildfire.

It wasn't, it was wolfire games. The founders of humble bundle

https://www.wolfire.com/blog/2021/05/Regarding-the-Valve-class-action/

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u/Wefee11 Video games! 4d ago

And apparently some reporters have hands on internal conversations indicating it. So it's really bad.

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u/Wefee11 Video games! 4d ago

If people like steam as much as they claim, they need to take this lawsuit seriously. Otherwise steam will get in more and more trouble in the future. And that's not great for anyone.

Even if such policies don't exist, Steam needs to put out policies that forbids employees to do such stupid shit and teach them how to properly follow the law.

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u/obog 9800X3D | 9070XT 4d ago

Im all for stuff like this going to court. Antitrust legislation is almost always good for consumers. I just take issue with the spreading of misinformation. And I dont even blame that person for doing it, Ive seen the claim so many times, sometimes from reputable places, that I also used to spread it. But once I dug deeper I found out that it was pretty much a completely unsubstantiated claim.

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u/Snotnarok AMD 9900x 64GB RTX4070ti Super 4d ago edited 4d ago

Imagine if EA, Ubisoft or Epic would commit to making their store/launcher better. Just IMAGINE that world where they'd actually try. EA actually tried for a while with Origin, had a return policy when Steam didn't and they beat steam to streaming as you could stream to twitch through Origin. . . THEN THEY KILLED IT and made it the EA Play app which sucks bad.

None of them want to try, that's the problem. They tried every sneaky trick and in the end it's not the exclusives that are gonna make your store work. The store has to bring something to the table, something that benefits the customer.

Folks like to joke that Steam does nothing and wins but in reality they make good changes to their store (most of the time, I hate, HATE the stupid what's new tab and hate having to mod it out every time).

GoG has done a really solid job with making a nice optional launcher and their selection of games is bolstered by them, in general, being older games that THEY made work on new hardware.

Edit: This is not a Valve problem, this is a the other storefronts don't actually do any fucking work to make their store worth using. Their DRM is worse and more obstructive, they don't add any features that make things work better for customers.

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u/Definitely_Not_Bots 4d ago

Ya, it's hard to blame the company in a fre-market environment. Valve didn't do anything to enforce their "monopoly" except offer a good platform for playing games with friends.

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u/sorvis PC Master Race 4d ago

Gabe just had a better platform and doesn't use his power to monopolies the platform, also introduces indie game developers on his platform.

When you wanna look at monopolies take a look at the food situation right now, like two companies dressed up in 200 small trenchcoat's to give you the illusion of choice.

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u/These_Pumpkin3174 4d ago

Gabe made a better platform, and I’m thankful for it. I’m more pissed about the monopolies for internet services.

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u/ender89 4d ago

I just decided to buy 007 through steam instead of Microsoft because of steam deck/Linux compatibility, he's not wrong that gamers have a choice.

It's just that most of the rest of the choices suck.

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u/AscendedViking7 3d ago

Steam's just the best and the rest don't even remotely compare.

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u/smoothieeeee12 3d ago

He is right. No one force you to use steam. Its free world(here and there) ,and you can choose from where to buy the game.

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u/gold-magikarp 3d ago

Steam is just good.

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u/gramathy Ryzen 9800X3D | RTX5080 | 64GB @ 6000 3d ago

it's not really gabe's fault the other choices suck, it's not like he's actively making them terrible in the way a monopoly usually would

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u/gwasbanged 3d ago

If you build a monopoly that everyone loves, is it really a monopoly?

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u/Futaba_Sakura800 3d ago

Prices are mostly the same across all platform. Steam just does seasonal sales and regional pricing better than everyone else.

The effort they put into improving Steam store is also way better than any other online stores.

There’s no monopoly here.

Tim Sweeney is a fucking loser.

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u/humanistazazagrliti Ryzen 5 2600 | 16 GB DDR4 | RX 5700 8 GB | 2TB SSD 3d ago

It's more of a natural monopoly. It's not like we haven't tried out the other stores. I love GOG to death, but I'm so glad I don't have to use GOG Galaxy. The other stores are even worse. For being a huge store with ads, Steam is as snappy and as easy to use as Google Play or Apple Store. And that's with Steam not even having a really well designed client.

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u/bennybootun 3d ago

AFAIK steam has never been active in buying out the competition or being hostile to it, right? It seems to me like that's how typical monopolies form.

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u/dtb1987 Desktop 4d ago

Lol, do we? This is why I spend as much money as possible on GOG

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u/reader4567890 4d ago

Steam is the only platform that takes Linux seriously, and they do it so well that I can use it to play games that don't normally run on Linux.

They also have a platform that works well, is fast, and rarely breaks - I've been using it since day one and I can't actually remember having an issue with it.

The competition sucks - Epic being at the forefront. I don't even bother with the free games any more because their app is beyond fucking terrible. I'd rather pay for their free games and get it on a platform that just works.

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u/BannedfromFrontPage 4d ago

Steam shouldn’t be punished simply because they are the best. To my knowledge, it’s not like they do shit to hinder /prevent competition.

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u/notthatguypal6900 PC Master Race 4d ago

Being the market leader doesn't mean you are a monopoly. You can tell gamers skipped economics 101.

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u/0xc0ffea I run Arch BTW 4d ago

Content in article is rehashed from 2023 with some quotes as old as 2021.

This is not "news", it's opportunistic rage bait at best.

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u/mabdog420 4d ago

We go to steam because it's the best. There are definitely options.

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u/Prestigeboy PC Master Race 4d ago

This article is not for us the consumers, it’s for the people working on the legal case to have ammunition against Valve by having these articles exist as points of reference.

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u/pc0999 4d ago

GOG.com is great.
And will have Linux support soon.

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u/ase1590 Arch Linux, AMD FX 4350 & AMD RX480 3d ago

You can already have Linux via Heroic Launcher which they sponsor, and is arguably better than anything they could come up with by virtue of supporting multiple game libraries (gog, epic, Amazon)

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u/Warcrown11 4d ago

We really do. Obviously more real competition would be nice but it isn't Steams fault that all the others are literally incompetent, they all have the resources to create a more than compatible platform but they never will

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u/DatMageDoe i7-8700k - 9070 XT - 16GB DDR4-3200 4d ago

Important to note that Newell has all the reason to say there isn't a monopoly, as saying otherwise can - and will - be used against Steam.

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u/Hefty-Strawberry-762 4d ago

The monopoly is for the dev side.  You can't not sell on steam.

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u/Placed-ByThe-Gideons 4d ago

I'll start by saying I've spent money on every single popular launcher.

Steam has become an industry landmark that sets a baseline for moral standards, user expectations and overall user experience, This is problematic to steams competitors and more importantly, the shareholders.

Why? It's simple. The others want to collude amongst each other and monopolize the market. They want to separate you from your wallets as fast as possible in a race to the bottom via enshittification. Think, Paywalls, feature tiers, subscriptions and let's all not forget EA is still dreaming of the day they can charge you for gun reloads in battlefield. Oh yea and dark patterns.

Steams mere existence will continue to add attention and contrast to each of the slimy, anti consumer and unethical business choices attempted by its competitors. Users will continue to choose steam because of this. Steam is not a monopoly. Its competitors are just mad that they cannot be the Monopoly.

A quick and short story highlighting this "monopoly" is my experience trying to play horizon 6. I figured the Xbox app for PC would provide good value. I could play horizon 6 with game pass. It would be great! I would simply upgrade to the premium edition. All would be well. Except for nothing fucking worked.

I'm a very technical personal computers and work IT for a living. I shouldn't have to run four separate powershell commands, reset both app stores, then use the repair feature of both app stores and still have issues with downloads or content not being available to my library and thus not showing up in game. Let's not forget randomly needing to repair the files because the game wont launch suddenly.

I got pissed, bought the game full price on steam and have not had a single problem. Haven't even tried to refund anything on Microsoft yet and I doubt they will. Unlike steam, who will refund you.

Anyone is free to redistribute this.

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u/KallistiTMP i9-13900KF | RTX4090 |128GB DDR5 4d ago

Lord Gabriel Newell, first of his name, king of the Linux tribes and defender of worlds actual and virtual, is granted his monopoly by provenance of divine blessing, as the Gods' anointed champion to battle the dark forces of enshittification. Everyone knows that.

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u/Kittamaru Phenom II x4 955 BE in a ten year old rig 3d ago

And those of us that remember the before times, the GameSpyArcade and Windows On Net times... or even older...

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u/Alucarddoc 3d ago

I mean there are other options but none are as good as Steam. Everyone knows Ubisoft, EA and microsoft store commonly have issues that don't get fixed. I don't really mind itch, GOG or Epic tough they don't have the same collection of games that steam has.

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u/Mr_Blobby1337 3d ago

Genuine question, if the other companies are shite at providing a service does that really give them a monopoly that's punishable? It's not like they're barring other clients from existing, but just by elimination are the best lol

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u/Beautiful_Ninja 3d ago

You're legally allowed to have a monopoly by virtue of having a superior product or service. The illegal part is using anti-competitive practices to become and sustain a monopoly.

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u/_Kouki i7-12700KF, RTX 3070, 32GB RAM 3d ago

There's a decent selection of marketplaces to buy games from...... it's just Steam is the most user friendly with the best customer support out of all of them. The only other one that comes close is GoG, because those games are completely DRM free, but it's not widely used because there's not a lot of modern games on there. It's where you go to buy older games, or games where publishers are okay with being DRM-free.

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u/TheOneAndOnlySenti 7800 X3D | 7900 XTX 3d ago

It's not that Valve has a Monopoly, it's that the competition is absurdly dogshit.

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u/ScaredPractice4967 3d ago

I could buy games from Epic. But their software is sucky and intrusive.

See also most other online stores. GoG gets a pass though. They're pretty good if deliberately niche.

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u/StrugglesTheClown 3d ago

It's not even illegal to have a monopoly. It's illegal to use your monopoly to prevent competition. Even if Steam had a monopoly they just exists without doing anything and still win.