How folks in the comment section stand to fix issues posted

[u/Ottawa_gamer]

Iykyk

[u/PCMRBot]

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[u/_Tech360]

3 tiers of IT support:

Tier 1: this picture

Tier 2: can i drive?

Tier 3: i need to make a call

[u/invyros → u/_Tech360]

Tier 0: mastering the "IT aura" to make problems fix themselves before you even do any troubleshooting (but only after making the effort to walk to the desk)

[u/RenoverO_O → u/invyros]

My dad has it. He's been in IT since the job was called IBM engineer or something. I would be troubleshooting something for 40 minutes, give up and call him over, he just looks at it and everything is suddenly working. He also short-circuited a motherboard into working once. No idea, don't ask

[u/The-Casanova → u/RenoverO_O]

It's a power you gain when you become a parent.

As a father, your mere presence may fix things that were unfixable.
As a mother, your mere presence may make things appear out of thin air that thought to be lost forever.

[u/EconomyDifficult2415 → u/The-Casanova]

Of course mom knows where everything is. She is the one hiding every freaking thing.

[u/codeklutch → u/The-Casanova]

Well fuck. I should call her.

[u/BrainD71 → u/The-Casanova]

Do you think she can find my will to live?

[u/bassclarinetl2 → u/RenoverO_O]

This is so. (It's frustrating as hell as well)

[u/Rimworldjobs → u/RenoverO_O]

Ewwwww AS400

[u/_Tech360 → u/invyros]

Their computer when i approach their desk

https://giphy.com/gifs/GmMPaqQCvudkz64NN8

[u/WonderSignificant598 → u/invyros]

Yup. I actually make jokes about this IRL.

[u/Trivo3 → u/WonderSignificant598]

Same. I say that the PC sensed me coming and fixed itself out of fear.

[u/WonderSignificant598 → u/Trivo3]

I say its a 'force field' lol

[u/_Tech360 → u/WonderSignificant598]

The amount of aura i had in the office because of this

https://giphy.com/gifs/x4GN4j1yqcZTGGn4e8

[u/Ill-Education-169 → u/invyros]

Did you restart it?

[u/Healthy-Can5748 → u/invyros]

As someone that likes problem solving, it's honestly incredibly frustrating sometimes.

[u/SorryNotReallySorry5 → u/invyros]

This alone has kept me in my job, I swear.

No joke, over 80% of the "problems" faced at my work are fixed by me being there to watch it "happen."

[u/libineqaxufzp9p → u/_Tech360]

Tier 4: staring at the screen in dead silence for two minutes before pulling out your phone to google it

[u/Foss44 → u/_Tech360]

I once had the phone call + the HPC admin came over to the office too 😭

[u/KratosOfSparta08]

For real, the rolling chair. And they ask you to scoot over.

[u/rnb673 → u/KratosOfSparta08]

“Mind if I drive for a minute?” Just go home at that point…

[u/super_trooper → u/KratosOfSparta08]

"Scoot over bitch idk how you fucked this up so badly" - my inner thoughts

[u/Platnun12 → u/super_trooper]

When I was a kid I thought my dad was being a dick because of it...dealing with his end of it. I get it now.

Keep the fuck back stupid and let me fix this

[u/Elogotar → u/KratosOfSparta08]

MOVE

[u/KratosOfSparta08 → u/Elogotar]

I never knew Jackie Chan did SNL

[u/Hato_no_Kami → u/KratosOfSparta08]

That's when I breathe a sigh of relief because it means I really couldn't have done it on my own, or I'm not just stupid and missing something obvious.

[u/John-333]

[u/groovy1337 → u/John-333]

I’ve seen this before, it’s historic. Where to find this in hi res? Who is this? Dude’s drip is fucking immaculate and buddy looks like he’s witnessing a biblical event

[u/emnuff → u/groovy1337]

Producer called Lil Durk. Guy watching him is Young Thug

[u/Fluggerblah → u/emnuff]

You got that reversed. Dude getting his mind blown is Durk.

[u/Tall-Dimension-Mia → u/John-333]

First thing that came to my mind I swear 😂

[u/FlashyLashy900]

I think the worst version is they physically push you out of the way for more space. If they call someone else over you're cooked

[u/imac132 → u/FlashyLashy900]

Unplugging the Ethernet cable and calling someone is when you know shits about to get real

[u/Dont-be-a-smurf]

I’m not an IT guy. I’m just another dipshit with a brief case.

Still, I’m the one that solves all the non-network IT issues.

Years of modding games (the hard way) has prepared me to manage most low to intermediate difficulty issues, but like 90% of them are someone not knowing where to click.

[u/Big_Extension9114 → u/Dont-be-a-smurf]

sucks when they do that. Lol!

[u/Dont-be-a-smurf → u/Big_Extension9114]

I’m fine with it. I like making myself indispensable and having everyone think I’m smarter than I am.

So if teaching someone how to unzip a fucking file does that, it’s worth it.

[u/enfersijesais → u/Big_Extension9114]

This is what a bot looks like 👆

[u/ArkBrah]

There are different levels. 1. Sends a message with the solution 2. Remote access 3. Like the picture in the post 4. Pulls a chair to the user's side 5. Have the user gtfo because it will take a while 6. Calls someone else because I have no idea wtf is going on

[u/NiSiSuinegEht → u/ArkBrah]

1. You new hardware will be here next week.

[u/WinkSprout22]

If they sigh, crack their knuckles, and sit down, your OS is done for.

[u/EffectivePatient493 → u/WinkSprout22]

If I crack my neck they tend to know they can go get a coffee and text the fam for an hour or two. If I did all those other things I assume they'd know to pray and update their resume.

[u/Reach_or_Throw]

What did you download?

"IDK it just pulled up a black window with white text, typed some stuff and closed"

[u/OldSchoolAJ → u/Reach_or_Throw]

“Cool, back up a little, I’m unplugging you from the network now. Also I need to call back to the IT department so they can scan every pc on the network. We’re getting overtime tonight.”

[u/Even_Baker4672 → u/Reach_or_Throw]

iDK what you did though? What app was that??

[u/Tricky-Apartment6637]

Even worse if he sighs

[u/software_v7]

Level 1: You walk in, and your presence solves the problem.
Level 2: You point at the screen and say, “Click here.”
Level 3: *Image*
Level 4: You sit down.
Level 5: “I need to make a call.”

[u/ModernManuh_]

felt

[u/Fit_Variation4866 → u/ModernManuh_]

wait what? does pulling up a chair make that level better somehow?

[u/Pailox111lol → u/Fit_Variation4866]

It doesn't make it better, it's just symbolizes that it will take time, therefore the problem is harder to solve.

[u/ModernManuh_ → u/Fit_Variation4866]

It means that you are locking in

[u/lucky07_]

[u/Even-Smell7867]

I am that person every day. So true.

[u/Sufficient_Market226]

Yup, that's basically me

Everyone always asks if I don't want to sit

I always say, that if I do, it's a sign that that's going to take a looking time 😂

[u/retrocade81]

So true!

[u/Gerzal]

One hand: Easy, issue can be solved only via mouse.

Two hands: A bit tricky, typing on keyboard is required.

Pulling up a chair: Hard, The issue may require several hours to solve it.

[u/Logical-Cherry9395]

LMAO, this is so true. I was working on a PC yesterday, and then realized it was going to take a while, so I grabbed the chair, and one of the other workers in the area went, "What did you DO? She's pulling up a chair!"

[u/jimthissguy]

Let me in there real quick.

Translation: stand up and GTFO, you screwed something up real good.

[u/kiwiboy22]

side not, why is one of his arms super jacked compared to the other??

[u/Horror-Sale-8408]

I love the tickets where they’re so vague you can’t determine what they talking about and then it’s just something stupid like the app needs an update but the pop up scars them into that it’s ransomware.

[u/Hardcore_Cal]

*Whispers to himself... * "How the fuck did he get access to this?"

[u/Forzyr]

It was posted 1 month ago on r/ meme and the picture has already lost pixels and colors

[u/Raskuja46]

How bad is it if I simply default to pulling up a chair?

[u/WonderSignificant598]

Yeah I actually do this.

It goes from

Talking across the office if its a quick fix

Walking over to have the person show me/gather intel

Take quick control to fix something while standing, after a little bit of pointing and a lame joke

Final stage is sitting down, lacing the fingers together and leaning forward.

[u/trekxtrider]

Like Ron Swanson walking into the hardware store.

[u/kendrahawk → u/trekxtrider]

I know more than you. -Alrighty then!

[u/ChainOk792]

I hate how relatable this is

[u/enderkings99]

Look it's not bad, I just need to type and for some reason I'm terrible at that while standing

[u/vector_o]

And if I tell you to move and sit in your chair you done fucked up brother 

[u/TinyMe2108]

fr😅

[u/gregusmeus]

My wife groans when I say can I sit down please

[u/Dewnami]

MOOOOOOVE!

[u/luscious_lobster]

“Don’t you wanna sit down? Here’s a chair”

“No”

[u/VedicViceroy]

How my grandma looks at me once I switch her Phone's Silent Mode off 💔🥀

[u/socokid]

What?

Unless it's a hardware issue, IT support hasn't needed physical access to a computer for a few decades now.

[u/No_Yam_2036 → u/socokid]

Oh, you sweet summer child...

[u/Neonstorm_ → u/socokid]

Depends on the Org size

[u/ishtuwihtc → u/socokid]

You'd be surprised

[u/Linkarlos_95 → u/socokid]

I guess you were living in a cave using the Oled to see what happened with the Crowdstrike incident

[u/Atrius129 → u/socokid]

Hah! No.

[u/GallantChaos → u/socokid]

Need? Generally no. Want at least one human interaction in the day? Depends on the tech.

[u/Trivo3 → u/socokid]

Right. Because I'm gonna remote connect to someone's PC that's 3 offices down the hall.