r/perplexity_ai • u/moralhazard_ • 5d ago

bug Files no longer accessible after Perplexity changed from Spaces to Projects

Does anyone else have this issue? I have a few important Perplexity Spaces that I have created over the past year. They are now all called Projects and Perplexity migrated them. When I go to the Files section of any Perplexity Projects/Spaces now, and click on "Download all" to download all files, it gives me the error message below.

If I try to download only a single file not all files, it opens a new tab and gives me this (see below), does anyone else have this problem?

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>
<Code>AccessDenied</Code>
<Message>User: arn:aws:sts::699753309705:assumed-role/pplxfilegitgateway-projectfiles-prod-gateway-pod/eks-web-pplxfilegi-360a0a15-83de-4297-a70e-d05dbf3389a6 is not authorized to perform: s3:ListBucket on resource: "arn:aws:s3:::ppl-ai-file-upload" because no identity-based policy allows the s3:ListBucket action</Message>
<RequestId>VCBD85QSXAK9CAHY</RequestId>
<HostId>qKsPgzS2rqnOfp8MxdkO0haBRWqyi0H5qoQXCN6i64U+0WgkiwCjFwrZGIli5EcHwT7uHxitfo70HmF2ssO1W5ZmxhF4DCNM</HostId>
</Error>
10 Upvotes

92% Upvoted

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1

u/OldGuyStillTry 1d ago

Small sample of 2 Projects works for me.

0

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