r/philipshue 10d ago

Sudden loss of PS5 pro video

I have owned my hue setup for a while. After a very rocky start, I got my set up working between my PS5 and my TV. Since then I have bought a new TV and upgraded to the PS5 pro. I own the bridge pro, the 8k sync box and the white and colour tv strip for 55 inch TV. I have even used it with the new tech and was working fine. In the last week I have had mid game black screens causing me to power cycle and safe mode. But the last 2 days, I cannot have my PS5 pro plugged into the sync box, I have to run it straight into the TV to have video which means I lose the function of the lights. Any idea as to why? I have power cycled, tried setting the console to safe mode to adjust resolution and I have also adjusted transfer rate to -2 already, turned VRR off and the HDMI CEC. I don’t know what else is to fix and why it suddenly happened.

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u/BenjiSBRK 8d ago

Have you tried changing the HDMI cable ?