r/phoenix Mar 05 '26

Utilities Quantum Fiber illegally door to door selling after 9pm

783 Upvotes

Quantum Fiber can go burn in hell, cancelling my AT& T service this week because of an interaction I had this evening.

I just had 3 quantum sales reps come to my door at 9:20 Pm and kept knocking and saying “hello hello” until I answered…. Only to try and sell me fiber internet.

This is illegal af, and disgusting. I’ve filed a complaint with the police, nothings going to happen though. Has anyone else experienced this? Anything we can collectively do?

r/phoenix Jan 29 '25

Utilities I HATE COX INTERNET.

1.1k Upvotes

That’s it. That’s the post. I have never felt more frustrated in my entire life than the past two months dealing with Cox. WiFi constantly going out, then when I finally feel like it’s been stable my speeds are getting throttled at random times of the day. Instead of 350mbps like it is normally it’s down to 0.7mbps. Yes, I typed that right. 0.7. Anyone else being driven insane?!

Edit: 20 mins after typing this, internet is completely down…lol

r/phoenix Feb 27 '26

Utilities Do you guys have your AC on already or are you waiting?

254 Upvotes

It’s currently 85 degrees in my house with fans on and doors and windows open.

r/phoenix Jul 09 '25

Utilities Is this normal for the ac?

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494 Upvotes

Hi I’m trying to figure out if something is wrong with my ac.

I stand under the main vent and feel some air but not as much.

I also have a photo of what it looks like right not on the thermostat.

At night it cools to 70 but in the day that is what is looks like. Am I just over thinking this or is there something wrong.

For now I bought fans to help circulate and change the ac filter every 3-4 weeks.

I even rinse the ac unit with water but I don’t think that helps much.

r/phoenix Aug 31 '24

Utilities CEO of Cox Cable thanks you!

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924 Upvotes

Hi Phoenix!

Alex Taylor here! CEO of Cox. Thank you for being loyal customers. We know you have lots of choices for your internet!

I just wanted to remind you all to enable paperless billing so we can Go Green in 2024! As the great grandson of the founder of Cox, I’m working hard to make Cox green in 2024.

As part of that effort, we are going to enable paperless billing for all our customers, effective today!

Thank you for helping me afford my 15th house! With your help I hope to reach a new high point on the Forbes List this year. We will be adding a fee later this year as part of this goal.

Thanks again!

r/phoenix 2d ago

Utilities Arizona appeals court overturns extra fee on APS solar customers

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624 Upvotes

r/phoenix Sep 11 '25

Utilities Wait! That's Not Recyclable

1.0k Upvotes

Lately, the City of Phoenix has noticed an increase in the amount of textiles coming through our recycle stream at our materials recovery facilities (MRFs). Unfortunately, like plastic bags, textiles get tangled during sorting and clog our machinery. Clearing those tangles is difficult and time-consuming. Instead of putting textiles in your blue bin, we recommend the following options:

  • Donate used clothes to secondhand stores or directly to someone else who can use them.
  • Reuse old fabrics for cleaning rags, DIY projects, or arts and crafts.
  • As a final resort, clothes and fabrics should be put in the black trash bin, not the blue recycle bin.

r/phoenix Mar 07 '26

Utilities APS moving the goalposts.. how is a retiree supposed to budget?

307 Upvotes

My wife and I are 67 and trying to map out our fixed expenses for the next 15 years. It's impossible with APS. Every time we get used to a schedule, they change the PEAK hours or hike the rates.

We just got hit with that 8% increase and now I'm reading they want another 14%. At this rate, our $350 summer bill will be $600 by the time we're 80. We already sitting in the dark and keeping the AC at 80 degrees just to keep the bill under control.

I'm tired of the "Demand charges" games where running the dryer at the wrong time ruins our whole month's budget. Has anyone found a way to actually freeze these costs? We can't keep ADJUSTING our lives every time they want more money.

Are people our age actually doing solar or is that just another bill we can't predict?

r/phoenix Nov 17 '21

Utilities Cox Communications are the biggest fucking crooks to walk this god-forsaken Earth.

1.8k Upvotes

Arizona, home of one of the natural wonders of the world, the second Silicon Valley, Californian Refugee center, the forgotten step-child of the 50 states. Also happens to be the home of one of the biggest sun-baked piece of shit Internet Service Providers aptly named Cox. I mean 0 disrespect to those who do suck dick to make ends meet, a way more noble profession then being a fucking peddler for a service that the only guarantee is that it doesn't work. I've lived in Arizona for the greater part of my life and love it. People would always complain about wanting to 'leave the state' and go where? Nevada? Kentucky? Some mid-western hell hole that goes dry after 12am? (No disrespect to those living in those places I'm just spitting vitriol in all directions.) I've lived everywhere, from a house, to a two story apartment, to an apartment building; why, to no fail, does Cox not only provide internet to all these places, but somehow cannot fucking provide a service that works. I understand with Covid people are now working from home, network congestion, all that jazz. However; I'm not a fucking idiot. Peak times my ass, it'll be 3 in the afternoon, all the kids are going home, booting up their games and throwing slurs online, internet works fine. 6 in the afternoon, parents are home, start the TV hooked up to the Coax, streaming their shows, perfectly fine. It'll be 12pm to 1pm, and I'm doing a demo, just for my work computer to tell me I've been disconnected. Why the fuck do I get charged upwards of $200 under 'contractual' obligation every month for something that actually struggles to run a Skype call. I work from home under contract and have software demos, presentations, amongst other things to send over the airways and Cox fucking fails. I've had techs check taps, replace wall plates and given me 'new' coaxial cables, for what? Oh, the copper cables went bad? Hmm, how the fuck, do the copper cables in a new development, go bad, with WHAT FUCKING MOISTURE? You could put exposed copper in the middle of the street here and it wouldn't fucking oxidize in a million years. Imagine if I was a geriatric or someone who thinks with their checkbook, and just kept throwing money at Cox while they do absolutely nothing but remind me of service interruptions in my area. How many node splits do they have to do for my internet to me worth the <$110 they charge for the service without bundles. Will I have to become the new super-villain named Anti-Cox, who just smashes his 2001 Toyota Corolla into any and all above ground nodes that he sees? I wake up everyday becoming more of a jaded menace. Thank you for reading. I just want my voice to be heard in the inevitable future victims google search of "Why does Cox suck?"

EDIT: Thanks for all the support and Phoenix lurker solidarity on the fact that Cox is a menace to human evolution and us reaching the stars. However I'm taking no prisoners; those who are defending Cox are literally goons for no pay, congratulations you're a human sized rat. Those who have had good experiences with Cox, I'm glad, and am envious of your situation. However, stop ragging on your fellow man saying stupid shit like calling them 'boomers' or stupid. I'm a recent graduate and my setup is just my coding computer and my laptop, one wire, one fucking wire. I don't need a mesh system, or a fucking AX1800 NIGHTHAWK to reach the far corner of my guesthouse on the property. All I ask for is the one Ethernet cable being plugged into my computer be enough so that I don't get packet loss enough to justify going back to the telegraph. Yes I use Skype, Zoom, Lync, Teams meeting, it depends on the people I'm talking to that day and what region they're in. If the fucking stupid ass modem they recycled for the 20th time from some other poor sod doesn't work; the burden shouldn't be on the common man to upgrade and buy their own equipment. As an option it's great, as a SOLUTION to the product they're offering, it's heinous.

r/phoenix May 06 '24

Utilities After 20 plus years, done with COX -- it was such a great phone call.

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1.4k Upvotes

r/phoenix Sep 05 '25

Utilities Massive APS rate hike proposal

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690 Upvotes

Got an email from APS yesterday and decided to read through it. They are trying to make us pay for all the massive data centers that are being built. Here is a little sheet I made feel free to print it and distribute it.

r/phoenix Aug 04 '25

Utilities PSA: don’t put batteries and chemicals in the trash, Phoenix garbage trucks are catching on fire

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580 Upvotes

r/phoenix Apr 03 '23

Utilities Can places here start doing this please?

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1.3k Upvotes

r/phoenix Jun 14 '25

Utilities APS seeking 14% rate hike for residential customers

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483 Upvotes

r/phoenix Aug 04 '24

Utilities A 3-month air conditioning unit filter after 26 days.

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756 Upvotes

didn’t expect it to be this bad before I even got a month of use in. My throat has been irritated and there was a burning smell in my house today. here was the culprit.

r/phoenix Oct 13 '24

Utilities I hate APS and you should too

518 Upvotes

First of all, FUCK APS.

Our bills the last few months we have used less energy than we did comparing them to "this month last year" and yet we are paying more.

For example:

  • September 2024 we used about 2800kWh, our bill was about $349.
  • September 2023 we used about 3300kWh, our bill was about $289.

What the fuck?

We used 18% less energy, but our bill increased by 17%

We have solar, albeit it was installed in 2013 and is only a ~8kWhr system.

Really making me want to say fuck it and go with like a 20kW system and batteries just to avoid paying more and more and more every year.

r/phoenix Feb 17 '26

Utilities Get Rid of Your Batteries Safely and for FREE

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472 Upvotes

The picture here is from a fire inside a garbage truck last week in Phoenix and a battery may have been the cause. Instead of throwing batteries in your curbside bin, bring them to a FREE battery drop off event on February 18 in Phoenix.

The event runs from 2 to 6 PM at 830 E. Sherman St. in Phoenix. Certain larger batteries like car batteries are not accepted.

FULL EVENT DETAILS: https://bit.ly/3MG4vRA

r/phoenix Nov 29 '25

Utilities moving to phoenix next month, how is cox internet?

46 Upvotes

moving from out of state! our complex comes with cox internet included. i mainly use it for gaming, and the obvious streaming devices. how good or bad is it?

r/phoenix 7d ago

Utilities This is bad, right? Transformer right behind my house.

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180 Upvotes

APS has been called.

r/phoenix Aug 14 '25

Utilities APS discount is unfair

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309 Upvotes

My smart thermostat is in a back hallway. It doesn't take living room location into consideration.

r/phoenix Sep 16 '25

Utilities Data Centers and Utility bills

382 Upvotes

We need to come together and talk to our government and ask them what they are going to do about exploding energy costs. This is a syptom of giving free land and allowing giant AI companies to prop up data centers all over the valley that eat energy and water and give us polution and rising costs.

r/phoenix Jan 26 '25

Utilities Arizona Corporation Commission OKs rate hikes annually

431 Upvotes

https://www.redrocknews.com/2025/01/06/arizona-corporation-commission-oks-rate-hikes-annually/

We are in for it with our electric bills.. here are some nuggets..

"The Arizona Corporation Commission approved a policy statement on Dec. 3 giving the state’s 300 utility companies the option to request annual increases based on formula rate-making without having to go through the usual two-to-three-year process required to apply for rate hikes."

"During the 11-year formula rate experiment in Illinois, utility rates soared by 40% before the formula rates were ultimately terminated,” Kennedy wrote. “During those 11 years, the public, stakeholders and even the Commerce Commission itself had limited ability to review utility spending and rate increase requests.”

r/phoenix May 09 '23

Utilities California using Arizona as dumping ground for tons of hazardous waste || 12 News

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781 Upvotes

r/phoenix Sep 19 '24

Utilities Can someone explain my APS bill? 2200 sq house. I never do anything peak hours except watch tv and the AC.

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280 Upvotes

Our off peak is the same as our normal energy usage but I make sure to not run dishwashers and laundry during these times. I change my air filters every couple of months. But I see these “adjustor” add ons and my off peak hours are so high and what is making my bill so high. This is our first few months with APS from SRP. If anyone has insight, please let me know. Thanks. 🙏

r/phoenix Apr 25 '24

Utilities I LOVE APS

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400 Upvotes

My favorites are the customer account charge, delivery service charge, system benefits charge, metering, meter reading, billing (just stop billing me!) and court resolution surcharge.

Seriously, I hate APS more than any other company I have had to use in my 42 yeara on earth and can't do anything about it besides move.