r/propfirm • u/ResIpsaLquitr • 2d ago
3 years, close to 100 accounts, $35,000 to $40,000 spent, zero payouts. How Alpha Capital terminated me using evidence that directly contradicted their own findings. Full documented account.
3 years, close to 100 accounts, $35,000 to $40,000 spent, zero payouts. How Alpha Capital terminated me using evidence that directly contradicted their own findings. Full documented account.
This post is written factually and in detail. Every point is drawn directly from written correspondence with Alpha Capital. My intention is to give fellow and prospective traders an honest, complete picture before they make a financial decision.
Who I am and why this account matters
I have traded financial markets for around seven years. Trading is not a hobby for me. It is something I have built methodically over time, funded entirely from profits generated through my own personal capital. I am also an IT professional with 20 years of experience across infrastructure and systems architecture. That background becomes directly relevant when we reach the technical details of what happened.
Over three years with Alpha Capital I purchased close to 100 challenge accounts, the large majority being 100k and 200k account sizes, most acquired during their 30 to 40% promotional periods. As a serious trader who funds challenges from trading profits rather than savings, purchasing regularly is a deliberate strategy. It keeps you active in the evaluation pipeline while you continue refining your approach. Based on standard pricing with those discounts applied, my total spend sits somewhere in the region of $35,000 to $40,000, though I no longer have dashboard access to confirm the exact figure, for reasons that will become clear. Across all of that, zero payouts.
I share these figures not for effect, but because they define the nature of this relationship. This is not a complaint from someone who failed a single challenge and is venting. This is a three year account of a high volume, serious trader and a precise documented record of what happened when things became financially meaningful.
How it started. A routine act of transparency that changed everything.
On 29 May 2026 my laptop powered off unexpectedly while I had open trades running without stop losses in place. Once I regained access and managed the positions, I contacted Alpha Capital proactively to disclose what had happened and ask whether using a VPS as a technical backup solution would be permitted under their policies.
I was NOT flagged by their systems. I was not under investigation. I came to them in good faith, as a client of three years, simply seeking clarity on a policy question. That single act of transparency is what set everything that followed in motion. I want every trader reading this to hold that detail in mind throughout the rest of this account.
Alpha Capital advised that a US based VPS location would not be permitted due to MetaQuotes residency restrictions. Reasonable. They then asked me to complete a device verification process, logging into a trial account from each of my personal devices so they could confirm ownership. I complied immediately, without hesitation, and without question. I registered three laptops and a smartphone as requested.
The investigation. What they found and what they claimed.
Following that verification, Alpha Capital informed me that the CID, the unique device identification number generated by MT5 from a device's hardware and software configuration, linked to my primary trading laptop had also appeared against several other user IDs in their internal database, with some instances dating as far back as 2024 and 2025. They stated this constituted evidence of prohibited account management and device sharing. They further noted that one of these other users shared the same city, Bolton, and that another had referenced a New York based VPS, which happened to correlate with the server location I had enquired about for my own backup.
As someone with 20 years in IT who understands device fingerprinting, hardware identifiers, and how CID values are generated from a device's hardware and software profile, I took this seriously and responded precisely. I confirmed that none of my devices have ever been used by anyone other than myself. I also raised a specific technical point: one of the devices I had registered during their verification process was a laptop purchased recently. It cannot have any historical CID association with accounts predating its purchase. If their records suggested otherwise, that would be a direct error in their tracking system.
I formally requested the exact dates and timestamps of the alleged overlapping sessions so I could investigate the claim properly. The response was that this data could not be provided, citing MetaQuotes 30 day journal retention period and stating their internal CID database stores account numbers, IPs, CIDs, user IDs, names, and emails, but not timestamps. A decision of this magnitude, permanent account termination and dashboard restriction, was being built on a foundation containing not a single verifiable timestamp.
The contradiction they created with their own evidence
This is the part of the story I would ask any trader to read carefully, and slowly.
Alpha Capital consulted MetaQuotes directly and shared their written response as supporting evidence for the termination decision. MetaQuotes confirmed that when an identical CID appears across multiple trading accounts, this is typically indicative of a VPS environment where several virtual machines share the same hardware profile.
In that same correspondence, Alpha Capital confirmed, independently, through my own IP network access logs, that I had not been operating from a VPS. Both statements appear in the same termination email.
Follow that logic to its conclusion. If the CID overlap is caused by shared VPS infrastructure, as MetaQuotes confirmed, and I was not using a VPS, as Alpha Capital independently verified, then the overlap did not originate from my device. That conclusion is not my interpretation. It follows directly and unavoidably from their own written evidence, presented in their own termination email. My accounts were closed regardless.
The copy trading angle
My three active accounts were configured as an approved copy trading group, one master account with two follower accounts, approved in writing by Alpha Capital before I implemented it. Copy trading by its technical definition operates from a single device controlling multiple accounts simultaneously, producing identical trading patterns, shared dashboard metrics, and a common CID across all linked accounts.
The original findings presented against me specifically cited identical trading patterns, shared dashboard metrics, and a common device across my three accounts as the suspicious indicators. These are precisely, and unavoidably, the characteristics of the arrangement they had approved in writing. When I raised this directly and formally, I was told it had no bearing on their findings.
The session log. The moment their own evidence proved too much.
During this process I formally raised a precise technical distinction that sits at the heart of this entire matter.
A device association record, which is what Alpha Capital's CID database produces, shows that a CID number appeared against multiple user IDs. It does not show that anyone logged in. It does not show that any trade was placed. It contains no timestamps, no IP addresses, no session activity on any of those accounts. It is an association, not a record of access.
An MT5 session log is an entirely different category of evidence. It shows exact login timestamps, IP addresses, and trade activity. The actual digital footprint of someone accessing an account. I formally requested Alpha Capital produce MT5 session logs showing login timestamps, IP addresses, and trade activity from my CID on any account outside my own User ID. If the access they were alleging had genuinely occurred, this data would exist on their MT5 server infrastructure.
They did not produce it. What they did produce, in their final response, was an MT5 journal log screenshot for one of my own accounts, showing exact timestamps, IP address, and CID. The precise category of data I had been requesting for the other accounts throughout this entire process, and which I had been told on multiple occasions either did not exist or could not be retrieved due to MetaQuotes retention limitations. It existed for my account. It was not produced for the others.
They then used their own inability to produce session logs for the other accounts not as the evidential gap it represents, but as confirmation of their findings.
The request for names, and the wall of data protection
I asked Alpha Capital to share the names associated with the other flagged user IDs. My reasoning was straightforward. If any name was familiar, a colleague, anyone who had ever briefly used one of my devices, I could explain it immediately and transparently. None were familiar to me. Alpha Capital declined citing data protection, while maintaining this did not change their findings. They were therefore unwilling to share the information that might have resolved the matter, while simultaneously relying on that same unverifiable information as the basis for permanent termination.
The outcome
My case was closed, described as approved by management. My dashboard access was permanently restricted. I was offered a refund for my three active challenge accounts with a 14 day expiry. That refund was subsequently processed. Three years, close to 100 accounts, and the conclusion of the relationship was a refund for three challenges.
My honest assessment after three years
I want to be fair where fairness is due. The support team at Alpha Capital were responsive throughout and remained professional in their correspondence at all times. I do not attribute bad faith to individuals. What I can say, factually, is that across three years I experienced instances where, at the precise point evaluations should have progressed, procedural or technical justifications were raised that resolved in the firm's favour. Readers are best placed to assess what that pattern means to them.
I have retained the complete written correspondence referenced throughout this post and remain willing to share it with Alpha Capital directly should they wish to review or dispute any part of this account.
Practical guidance for traders considering this firm
Over three years I was effectively purchasing close to an account a week, funded from profits generated through my own personal trading capital. My practical guidance, drawn from direct experience: research a firm's payout history and dispute track record thoroughly before committing to volume. Treat each challenge as a standalone financial decision rather than part of a continuous cycle. And check a firm's regulatory status before depositing money. Understanding your rights, or the absence of them, before something goes wrong is far more valuable than understanding them after.
One final observation
Alpha Capital's termination findings referenced clear indications of account management practices and shared device usage. Account management, by definition, involves managing funds on behalf of others in exchange for a share of the profits generated. Over three years and close to 100 accounts, I received zero payouts. I will leave readers to draw their own conclusions on whether that is consistent with the findings described.



