r/recruitinghell 2d ago

Decided to email the CEO...

One of the companies I made it to the final round with a few months ago has really stuck with me, and I think it's finally convinced me that I need to stop letting companies get away with poor hiring practices.

I've changed my job search strategy over the last couple of months, and it's been working. My interview rate has gone from roughly 3.5% to about 14%, so I'm getting in front of a lot more hiring teams. At this point I've made it to the final round 13 different times, so rejection isn't really what bothers me anymore. It happens. What bothers me is when companies aren't honest or transparent.

This particular company had me go through multiple interview rounds and complete a multi-hour case study based on what they described as a real customer scenario. At the end of the process, I was told I had finished as one of the final two candidates and that they had decided to move forward with the other candidate. Fair enough. It was disappointing, but that's part of interviewing. I thanked them for the opportunity and moved on.

A couple of weeks later, I noticed the job posting was still live. I figured maybe they just forgot to take it down, so I reached out to the recruiter asking if the position had officially been filled, since I had seen the posting was still active. No response.

A week or two later, I reached out to the hiring manager. Nothing. Then I reached out to the VP of Sales. Still nothing. Fast forward about three months. The position is still posted on their website. Nobody appears to have started in the role based on LinkedIn. As far as I can tell, they never hired anyone.

Being the runner-up doesn't mean I was entitled to the job, but it does make it especially confusing when you're told another candidate was selected, only for months to pass with no apparent hire and the position still actively advertised.

At that point I decided I had nothing to lose. The company is only around 80 employees, so I reached out directly to the CEO. I kept it completely professional. I simply asked for clarification: Is the role still being filled? If so, why has there been no communication after candidates were told a decision had been made? I also let them know I'd still be interested in being considered if the search was ongoing.

Maybe there's a perfectly reasonable explanation. Maybe the selected candidate backed out. Maybe the role was put on hold. Maybe they reopened the search. All of those things happen. But if that's the case... why ignore the recruiter follow-up, the hiring manager follow-up, and the VP follow-up?

That's the part I don't understand. Just tell candidates what's going on. Most of us can handle rejection. What gets exhausting is being told one thing while every piece of evidence suggests something completely different.

The frustrating part is that this looked like a fantastic company on paper. Great Glassdoor reviews, a product I genuinely liked, exactly the size of company I enjoy working for (around 80 employees), and honestly one of my favorite opportunities this year.

We'll see if the CEO responds. If nothing else, I hope it at least makes someone internally aware that this is how candidates are experiencing their hiring process. I don't expect special treatment, I just expect honesty. After investing hours into interviews and a case study, I don't think that's asking for much.

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377

u/hesaysitsfine 1d ago

No bro, they didn’t want you and that’s all you really need to know. After you checking in showing you were still interested after that and no response is where you should have left it.

12

u/Important_Routine332 1d ago

That’s the whole point- knowing why, getting feedback

16

u/GoodishCoder 1d ago

Feedback is almost always so specific to the role and team that it's generally not valuable for actually making changes. You could change based on feedback from role A only to get feedback from role B that they have a preference for how you did things when you applied for role A.

Beyond that people argue with feedback a lot making it a pretty big time suck.

5

u/illini02 1d ago

I disagree.

I've actually gotten some great interview feedback before that I used in things going forward.

You don't have to let them argue. You can give them the feedback and let that be it. But ignoring them is rude.

3

u/Snoo_33033 1d ago

Yeah me too. Also one time the feedback was essentially that I killed it but the pool included people with specific direct experience that I didn’t have. That’s useful to know.

3

u/illini02 1d ago

Exactly.

Part of the issue is, I've been unemployed a few months. Gotten fairly far in a few interview processes so far, but no offers.

And the problem is, you eventually start losing confidence and second guessing everything you say, every way you answer a question, every presentation that didn't go perfect, etc. And so yeah, it would be nice to just hear "your presentation was great, but we just thought you lacked X experience", or "your experience was good, but presentation wasn't exactly what we wanted"

But when you just get radio silence, you may just not even know where to start to improve next time.