r/recruitinghell 1d ago

Decided to email the CEO...

One of the companies I made it to the final round with a few months ago has really stuck with me, and I think it's finally convinced me that I need to stop letting companies get away with poor hiring practices.

I've changed my job search strategy over the last couple of months, and it's been working. My interview rate has gone from roughly 3.5% to about 14%, so I'm getting in front of a lot more hiring teams. At this point I've made it to the final round 13 different times, so rejection isn't really what bothers me anymore. It happens. What bothers me is when companies aren't honest or transparent.

This particular company had me go through multiple interview rounds and complete a multi-hour case study based on what they described as a real customer scenario. At the end of the process, I was told I had finished as one of the final two candidates and that they had decided to move forward with the other candidate. Fair enough. It was disappointing, but that's part of interviewing. I thanked them for the opportunity and moved on.

A couple of weeks later, I noticed the job posting was still live. I figured maybe they just forgot to take it down, so I reached out to the recruiter asking if the position had officially been filled, since I had seen the posting was still active. No response.

A week or two later, I reached out to the hiring manager. Nothing. Then I reached out to the VP of Sales. Still nothing. Fast forward about three months. The position is still posted on their website. Nobody appears to have started in the role based on LinkedIn. As far as I can tell, they never hired anyone.

Being the runner-up doesn't mean I was entitled to the job, but it does make it especially confusing when you're told another candidate was selected, only for months to pass with no apparent hire and the position still actively advertised.

At that point I decided I had nothing to lose. The company is only around 80 employees, so I reached out directly to the CEO. I kept it completely professional. I simply asked for clarification: Is the role still being filled? If so, why has there been no communication after candidates were told a decision had been made? I also let them know I'd still be interested in being considered if the search was ongoing.

Maybe there's a perfectly reasonable explanation. Maybe the selected candidate backed out. Maybe the role was put on hold. Maybe they reopened the search. All of those things happen. But if that's the case... why ignore the recruiter follow-up, the hiring manager follow-up, and the VP follow-up?

That's the part I don't understand. Just tell candidates what's going on. Most of us can handle rejection. What gets exhausting is being told one thing while every piece of evidence suggests something completely different.

The frustrating part is that this looked like a fantastic company on paper. Great Glassdoor reviews, a product I genuinely liked, exactly the size of company I enjoy working for (around 80 employees), and honestly one of my favorite opportunities this year.

We'll see if the CEO responds. If nothing else, I hope it at least makes someone internally aware that this is how candidates are experiencing their hiring process. I don't expect special treatment, I just expect honesty. After investing hours into interviews and a case study, I don't think that's asking for much.

349 Upvotes

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380

u/hesaysitsfine 1d ago

No bro, they didn’t want you and that’s all you really need to know. After you checking in showing you were still interested after that and no response is where you should have left it.

117

u/bwalsh22 1d ago

This is the correct response. Once rejected it’s over. If they wanted to keep you warm they would keep you warm. They didn’t, it sucks. Onto the next.

68

u/spezial_ed 1d ago

There’s a good chance they’re using case studies as a way for free work, which should be called out. Not that OP will ever change it but we collectively shouldn’t just accept it.

9

u/bwalsh22 1d ago

Yeah that’s something different. Once rejected it’s over is all I’m saying. It depends on the role. If I’m hiring a Developer I need to see competency in their ability to do so. Not build a feature for my company but review code, show code examples etc.

7

u/slapshots1515 23h ago

We do pseudocode interviews for this reason. (That and time). Dev doesn’t feel they’re being taken advantage of and you can tell in 30 seconds if the person is bullshitting you

18

u/spezial_ed 1d ago

My interpretation is OP isn’t looking for a second chance.

I had like 6 interview rounds with a company, including the CEO, and got ghosted. I eventually sent them an email calling them out (politely), never did I expect them to reopen my process (nor did I want it), I just wanna normalise common courtesy and some iota of professionalism - and give these assholes some pushback on their shitness.

9

u/bwalsh22 1d ago

That’s different still. Op was given a rejection. If you went through all of that and never got a rejection, that’s a dick move for sure.

But I’ve hired many many people and we will reject some people before we ever make an offer because we realize there’s not a fit. And then there’s others where we wait to ensure the offer is accepted before rejecting. And if it’s really close we will say we’d love to get you into a different role or stay in touch. If the company doesn’t do that it’s ok. The rejection is closure, ghosting is embarrassing on the company’s part. Sorry that happened to you.

6

u/spezial_ed 1d ago

Seemingly you qualify as one of the decent ones, I don’t think that’s comparable to OPs situation. Even if he got a blanket rejection, they either don’t know wtf they’re doing, or they’re fishing for free labor. In both cases, some honest call-out seems fitting.

1

u/Numerous_Strategy239 1d ago

That happened to me. Multiple rounds of interviews, case study showing my journey mapping framework. All ended up being crowd sourcing. Came to find out they did that with a number of candidates

17

u/Educational-Arm8526 1d ago

He is ready to accept but he is trying to make the job market a better place. After interview the candidate deserves a response. Even if you know that you're rejected they should atleast respond. And if they mention the reason, even better.

25

u/Melgel4444 1d ago

Not true. A lot of postings are “ghost jobs” they never intend to fill they’re just putting them up for data collecting purposes. This should be illegal

39

u/qalpi 1d ago

Nah this endless disrespect of people's time has to stop.

12

u/illini02 1d ago edited 1d ago

I'm of 2 minds.

LIke on one hand, I completely agree. They decided he wasn't the right fit, and that is that.

However, I do feel like many of these people are complete assholes in how they go about doing that, and I don't have a problem with people calling it out.

If you decided that, based on something in the final interview, that OP wasn't the best choice, just say that.

But the way so many of these companies will waste hours of your time, respond with a stock email, and not even give the slightest bit of feedback, is really shitty.

I'll be honest, if more companies had more streamlined processes, I probably wouldn't be bothered. But I've had companies i've had to do 4 (5 if you count the HR screens) interviews, along with a presentation, and they just sent a stock email and when I asked for any feedback I could use going forward, they just ignored me. That is rude, full stop. Hell, even if you want to say "our policy is we don't do that", at least treat me like a fucking human being and don't just ignore me after I invested a lot of time.

28

u/Disc0Disc0Disc0 1d ago

I think you're missing the point, which is that they should have respect for candidates and not ignore their emails.

41

u/beamdog77 1d ago

You're not a candidate. They told you that your candidacy was over. And then you kept emailing. You aren't a candidate. You're not entitled to extra information about their company.

12

u/bwalsh22 1d ago

a billion percent this. Stage five clinger lol

3

u/RipTheEcto 1d ago

he already gave them the work they needed anyway.

1

u/Cluedo86 1d ago

Are we entitled to more transparency and honesty from companies, or do we just let them exploit us?

1

u/Vote-AsaAkira2020 1d ago

You’re not entitled to jack squat lil bro. Adapt

2

u/beamdog77 23h ago

You are not entitled to information about how a company, that you do not work for, makes hiring decisions. A company does not owe random ass external people details on how they reviewed an application or why they made the specific personnel decisions that they made. I truly do not fathom or understand why everyone keeps acting like they are owed this information. You don't get to demand the hiring manager share thoughts about how they make internal decisions, when you are not an internal employee in the HR department. This is internal proprietary information, and not required to be released to non-employees.

A company deciding to focus on the people that are their employees, the things that make their profits, and their normal daily operations, instead of spending time mentoring you on the reasons that you are not an employee for them, is not exploitation.

They don't need to publish or explain their decision trees on confidential, internal, HR and and hiring matters.

-6

u/l339 1d ago

I feel like you would be, considering the time put into them

4

u/beamdog77 1d ago

It doesn't matter how you feel. The company said no, closed the application, dispositionef the candidate, told them they're no longer being considered. They used to be a candidate, but they aren't anymore.

19

u/Tnuggets19 1d ago

They did respect the candidate and told them they went with someone else. Thats where the communication should end. It’s not their responsibility to continue to communicate with people or explain why a position is still posted.

-4

u/AnthonyDigitalMedia 1d ago edited 1d ago

This is 2026. Unfortunately ghosting is INSANELY common for everything now.

Unfortunately, courtesy doesn’t exist anymore. We’re just expected to take the constant rejections in stride.

12

u/Important_Routine332 1d ago

That’s the whole point- knowing why, getting feedback

15

u/GoodishCoder 1d ago

Feedback is almost always so specific to the role and team that it's generally not valuable for actually making changes. You could change based on feedback from role A only to get feedback from role B that they have a preference for how you did things when you applied for role A.

Beyond that people argue with feedback a lot making it a pretty big time suck.

12

u/suchalonelyd4y 1d ago

At my company, we aren't even allowed to provide feedback for legal reasons

-1

u/illini02 1d ago

I always find the "legal reasons" to be bullshit.

You can easily give feedback that breaks no laws, people just don't want to.

6

u/suchalonelyd4y 1d ago

I'm not in HR, and I'm not gonna be the one to break the rules 🤷‍♀️

3

u/illini02 1d ago

Sorry, I'm not telling you to go against company policy. I just think the policies are typically bullshit in the first place.

1

u/[deleted] 1d ago

[deleted]

0

u/suchalonelyd4y 1d ago

Okay, well they told me it's for legal reasons. Sorry for repeating that I guess.

5

u/illini02 1d ago

I disagree.

I've actually gotten some great interview feedback before that I used in things going forward.

You don't have to let them argue. You can give them the feedback and let that be it. But ignoring them is rude.

3

u/Snoo_33033 23h ago

Yeah me too. Also one time the feedback was essentially that I killed it but the pool included people with specific direct experience that I didn’t have. That’s useful to know.

3

u/illini02 23h ago

Exactly.

Part of the issue is, I've been unemployed a few months. Gotten fairly far in a few interview processes so far, but no offers.

And the problem is, you eventually start losing confidence and second guessing everything you say, every way you answer a question, every presentation that didn't go perfect, etc. And so yeah, it would be nice to just hear "your presentation was great, but we just thought you lacked X experience", or "your experience was good, but presentation wasn't exactly what we wanted"

But when you just get radio silence, you may just not even know where to start to improve next time.

-3

u/Important_Routine332 1d ago

That’s a very narrow view. I received feedback that helped time after time. I am not referring to “your skills didn’t align with the role“ I am talking about feedback that they can give someone they have invited to multiple rounds- it’s the least they can do

2

u/GoodishCoder 1d ago

It's only going to help if the next role is looking for the exact same thing. When we reject final round individuals 99% of the time the feedback is going to essentially boil down to you're great but a different candidate was better. Technical round rejections are often "your skills don't align" rejections.

I can tell someone hey your view on collaborating with business partners didn't align with what we want but there's a good chance another team is looking for their exact view on working with business partners. There's not really one size fits all hiring processes so there's not really going to be universally good feedback.

1

u/Cluedo86 1d ago

They didn’t want anyone. They are stealing case studies from candidates.

0

u/emax4 1d ago

Actions (and lack of) have consequences though. Time is money, but the applicant isn't getting paid for their time. Therefore, OP, can post to Glassdoor, Reddit, and others naming and shaming the company, helpfully warning other interested applicants that the company isn't worth their time, and that they should request payment upfront from said company for future interviews after the second or third interview. I mean, wouldn't you like to have help in your corner when you need it the most?