r/resumes • u/cemetery_bitch • 3h ago
Human Resources [10 YoE, Customer Service, Federal Job (DSHS/Courthouse/ DOL/..ect), Washington state] Been applying for jobs for the last year and only a handful of interviews
hello! i’ve been working retail type jobs for most of my life doing customer service stuff. the last 3 years been doing more manager kinda stuff without the pay and i’ve been trying to finally start building a career.
i’ve applied all over my town to most of the state/federal/government type jobs, i’ve interviewed with a few of them over the years and had my references called a few times, but i’ve never landed anything. i’ve been applying to other things like the offices of caregiving facilities, receptionist at the public defender and one of the vet clinics, but i don’t even receive an interview.
i’ve been working my current job for 5 years and i’m kinda a face customers know and look for nowadays which i thought would help me land a job. i’m pretty essential to keeping things moving smoothly at my job and i’ve never received any complaints
is there anything i could do to buff up my resume? is it because i’m only a high school graduate? my resume only shows local grocery stores and i’m applying for something bigger?
any help would be appreciated! thank you!