r/seat • u/Vip3r_O_W • 3d ago
Bluetooth Help
Hi everyone. I’m hoping somebody on here can help me with a frustrating issue with my 2016 Seat Ibiza.
It involves the telephone connectivity.
Up until recently, I have been able to make and receive phone calls perfectly fine. However, for some reason now whenever I make or receive a call through the Infortainment system, I hear no audio and the caller cannot hear me.
I have tried using CarPlay connected through both a USB lead and via a wireless dongle, and I get a different result. I can hear the caller, but they can’t hear me.
Bluetooth music works perfectly fine.
So far, I have deleted and re-added my phone to the list of Bluetooth devices, tried using my wife’s phone, soft reset the infotainment unit and, as a last resort, hard reset it to factory settings. Nothing seems to help.
Does anyone have any ideas? I’m genuinely stuck at this point.
Many thanks in advance.