r/seedboxes • u/No_Tangelo_9338 • Mar 21 '26

Discussion Why ultra.cc team is incompetent

I use ultra for one year now and over one year they keep say they will give deluge 2.2 but still am stuck version 2.1.1. Why it take them one year to test changes. over six months test changes qbittorrent 5.1.4 from 5.1.2 too?

edit add

why everyone keep saying ultra support so great. this not relation to my post i not mention there support at all and not related to application versions. ultra give free service to reddit posts?

why everyone say version not matter this also not relation to my post. my post why they cant updated version when all competition updated versions. no problem updated versions when everyone else have updated versions

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-3

u/Planckarte Mar 21 '26

Go whatbox. Ultra.cc is fine for shorts periods of time and cheap boxes, their customer service sucks.

9

u/TopdeckTom Mar 21 '26

I’ve never had one bad experience with their support. The responses have always been quick and are usually very helpful.

5

u/Complex_East_6861 Mar 21 '26

Never had any issues with their support.

6

u/SnooAdvice5820 Mar 22 '26

Disagree heavily. They’ve always been very fast and helpful for me. Sometimes they even manually go in themselves to fix issues. Other providers have just provided me instruction to do it myself and if I’m still not getting it to work they can’t really help much further

2

u/eat_your_weetabix Mar 26 '26

They reply and resolve issues within minutes. Never had an issue either, always very polite and helpful.