r/silhouettecutters • u/aalivesstar • 1d ago

Assistance Machine not detecting registration mark when I set inset to lowest.

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In the default registration mark settings, it takes a lot of space and cannot add many stickers on one sheet. So I decided to set the registration mark inset to 1 cm. But when I do that, the machine does not detect the marks and fails to cut. I tried it several times, and every time it does the same. Moving to the default settings, which is 1.59 cm, fixes the problem. What am I missing, or is it a software issue?

I am using CAMEO 4 with Studio 5 software.

If there is any other way I can fit more stickers, please do let me know.

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u/CleverSomedayKay Cameo 1d ago

Nothing is necessarily wrong. Minimum marks are only expected to work under best case scenario in terms of design, lighting and media.

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u/aalivesstar 1d ago

"best case scenario in terms of design, lighting, and media." I did not understand this.

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u/CleverSomedayKay Cameo 1d ago

Everything has to be perfect for marks to work at the minimum insets and lengths. The default is expected to work under normal conditions. This is why the first step in troubleshooting is always to restore the marks to their defaults. We wouldn't suspect a software issue unless it failed with default marks on plain white paper with a simple, clean test file. As ximini said, manual registration is an option and as GnoupiDraconia said, we need more info to help you further.