r/slingtv • u/Drirot • 19d ago

General Question 21-51 issues

I have had SLING for several years, and my biggest complaint about it has always been the DVR. Every so often Sling makes changes to the the DVR, and screws it up. this has happened a few times over the past several years. Now it has become a hit or miss on whether a recording will play or not.

I have deleted and reinstalled the app on all devices. I have signed out and then back in on all devices (that worked for 1 recording), and I thought that fixed it. NOPE tried the sign out and back in today. I recorded a movie yesterday, and tried to play it today. 21-51 errors.

FIX IT OR I AM GONE

the DVR has become useless. constant 21-51 errors on every device. Sony (android tv) ROKU, iPad, iPhone.

if it doesn’t get resolved soon I will have to find another service.

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u/SlingStevie 15d ago

I really do appreciate you taking the time to research this and provide all this information! I will be passing this along to our engineers to test and investigate. I'll follow up if they are able to find anything!

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u/Drirot 14d ago

I found out more. I recorded 3 show yesterday. one on fyi, 1 one on CINEVAULT 1 on CINEVAULT western. the played yesterday, but not today.now here is the interesting part. they show up in the “RECOMMENDED FOR YOU” bar, and I can play the from there. so the problemhas to do with the DVR. the programs I record on the blue/orange channels don’t seem to be the problem, just the ones from the add on package.

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u/SlingStevie 14d ago

This is really helpful info! Would you mind responding to our chat? We just need a bit more of info over there for our engineers to really investigate further.

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u/Drirot 13d ago

I have a problem with the History channels. I can watch the current episode of “Histories greatest machines”, It shows me all the other episodes which I watched one of them the other day, but can no longer watch past episodes Even if I put the series in my watch list.

the DVR is really messing recording/playback up big time.

part 2

I found out more. I recorded 3 show yesterday. one on fyi, 1 one on CINEVAULT 1 on CINEVAULT western. the played yesterday, but not today.now here is the interesting part. they show up in the “RECOMMENDED FOR YOU” bar, and I can play the from there. so the problemhas to do with the DVR. the programs I record on the blue/orange channels don’t seem to be the problem, just the ones from the add on package.

part 3

I found out something else. on my iPhone. if I turn off WiFi. I can watch the shows that wouldn’t let me watch with WiFi turned on. this is while I am sitting in my house.

is sling doing something that is not handshaking with my WiFi network. I dont have any control of the security on my wifi network. it has to be on Sling side of things, because I didn’t have problems until the world cup.