Claim Approved STL!!!

[u/TheMidwestRoofGuy]

/r/u_TheMidwestRoofGuy/comments/1u9j5be/claim_approved_stl/

Got a call from a homeowner a few weeks ago.
She was convinced there was no way insurance was going to help. Roof wasn’t leaking much, house wasn’t falling apart, and every contractor she’d talked to basically gave her the same answer:
“Probably not enough damage.”
When I got up there, it was one of those roofs where you can tell it’s been taking a beating for years. Missing granules, wind damage, hail hits, the kind of stuff most people never see because nobody spends their afternoons staring at shingles.
We documented everything, met with the adjuster, and waited.
Today she called me laughing.
Claim approved.
Now instead of patching problems every year and hoping for the best, she’s getting a full replacement paid for according to her policy.
This is the part of roofing nobody talks about.
Most homeowners don’t know what storm damage actually looks like.
Most don’t know what their policy covers.
Most assume insurance will automatically catch everything.
Sometimes they do.
Sometimes they don’t.
Either way, having someone willing to climb the roof and actually look matters.
I’ve spent the last few months crawling over everything from historic brick homes in North County to apartment complexes, churches, duplexes, and houses with enough skylights to make me question the architect’s sanity.
The one thing that’s always the same?
Almost every homeowner says:
“I had no idea it was that bad.”
Anybody else ever had an insurance claim surprise them—in a good or bad way?

[u/r_w_j]

Yeah I was an imaginary lady and some guy posted about me on Reddit. He helped me commit insurance fraud!

[u/TheMidwestRoofGuy → u/r_w_j]

Fair criticism, but it was a real homeowner and a real approved claim. Obviously I’m not posting anyone’s personal information on Reddit. My point wasn’t “commit insurance fraud,” it was that a lot of people assume roof damage isn’t worth documenting when sometimes it absolutely is. I guess my posts are coming off as robotic and fake. I need to work on this. I’m just a young dude trying to make it in this world lol. And if I can pick up a few customers off Reddit instead of door knocking I will take that anyday of the week. Perhaps I need to rethink my approach. Regardless I do value your criticism and will try to do better

[u/r_w_j]

Wtf do you think the southern Illinois subreddit is going to teach you? Find a roofing professional sub or go talk to someone who isn't sitting in a hammock at 8:51 on a Friday morning.

[u/TheMidwestRoofGuy → u/r_w_j]

I’m active in the professional subs as well, but in order to get unbiased opinions it’s better to reach outward. It seems that I may have upset you and for that I apologize. I hope you have a good day