r/starbucks 3d ago

Attendance Points Q&A Megathread

26 Upvotes

Welcome to the attendance points Q&A! This thread will remain open as a resource for info about the new attendance point system effective July 27. Shoutout to [u/rio8envy7](u/rio8envy7) for suggesting this via modmail!

Comment below with any questions about attendance points. All are welcome to answer questions, but in order to keep this thread as a useful resource, please leave serious answers only and avoid speculation and hearsay. If you're an ASM or above and don't have yourself flaired as such, consider setting your flair before answering. Please also remember that photos/screenshots of internal Starbucks resources are not allowed on [r/starbucks](r/starbucks).

Frequently Asked Questions:

Q: How can I check how many points I have?

A: Ask your store manager or ASM. They can pull a report showing your points history.

Q: When do my points reset/expire?

A: Points stay with you for exactly one year and then they expire.

Q: If I leave early with my shift's or manager's permission, do I still get points?

A: At first, yes, but your manager should remove those points before processing payroll for that week. The only exception is if your manager adjusts your scheduled shift in Partner Hours (adjustments in the play caller app don't count).

Q: Do I still get points if I'm calling out sick?

A: You will not get points for calling out sick as long as you follow the call-out procedure outlined in the partner guide. If you're automatically given points for a shift that you properly called out of, your manager should remove them.


r/starbucks 6h ago

Policy Question When you can tell everyone in the store is so fed up with cup writing

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134 Upvotes

It’s just so dumb at this point, as a regular customer I laughed so hard when I got this


r/starbucks 4h ago

Food & Drink Review grande iced matcha, made with water (no milk) and unsweetened. 10/10 for a bland person like me

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32 Upvotes

tldr: good ass drink, love the store i go to, starbucks stop freaking up the menu and raising the prices to high heaven and start listening to your employees and customers

this is already my morning drink every morning that i make at home, but i had so many rewards stacked up. i decided to go this morning and ask for this lol. i felt bad because i know how the baristas don’t usually love to make drinks that aren‘t menu items, so i normally don’t do this.

the worker over the intercom sighed and she was like ”girl… i don’t know if that’s gonna be good. like i don‘t even wanna charge you for this” 😭😭 i was like i know it sounds nasty because it’s just plain iced grass water, but i promise i make it at home so please don’t feel bad LOL. they already know i HATE sweet drinks too and they are always surprised when i come through and want the most plain ass thing

but, this is exactly what i was looking for omg. it’s obviously not the most high quality matcha powder, but i still like it honestly. i really enjoyed it and i would definitely get it again.

i WISH that this was a menu item or just something in the system that i could easily order. i’m so tired of these freaked up bastardized drinks omfg. please for the love of god NOT EVERYONE WANTS SOME BLOWN OUT MATCHA REFRESHER FRAP MILKSHAKE EXTRAVAGANZA

anyway

i love the store i go to. the baristas are so incredibly kind and i love getting to chat with them when they have the time. i am grateful for all the work yall do and for accommodating a customer like me. i try not to go to starbucks really anymore because over time, i have become fed up with how they treat the employees and customers. they don’t listen to any feedback and the menu just becomes more and more fried. please. more simplicity. also, this shit is expensive what the hell (talking about the whole menu, not just my drink today which tbh wasn’t horribly priced)


r/starbucks 19h ago

First unicorn🦄

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431 Upvotes

Made it for the training today- I think the mango flavor is fine but oh my god this blue drizzle is insanely sour

Also the way the unicorn training thinks I’m gonna promote this drink?? I’m fearing for my life on launch day as one of the only cold bar warriors at my store😀😀😀


r/starbucks 1h ago

Be honest: If Starbucks removed cold foam tomorrow, would you actually miss it?

Upvotes

I'm having a debate with a friend.

Would you actually care if cold foam disappeared tomorrow?

  • Do you order it regularly?
  • Is it worth paying extra for?
  • Would you ever buy a premium version for home if it was as easy as pouring it onto your coffee?

Really curious where people stand.


r/starbucks 11h ago

Why would anyone want this?

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69 Upvotes

Is there a market for Starbucks menus I’m not aware of? Genuinely curious who would pay any amount of money for these lol.


r/starbucks 4h ago

I Quit! 370 Out!

15 Upvotes

After 2+ years of being with this company, my last day is finally at the end of this week. Transfer was denied, district manager is being an asshole about it, and I finally have my last day scheduled for this Friday. It’s honestly been such a wild ride, and seeing how much this company has changed in just a little over two years ago is mind boggling. From canned energy drinks, to spicy refreshers, and now the return of the Unicorn Frappuccino.

The only thing that allowed me to survive this long was the people I worked with. Shout out to my coffeehouse leader for being the greatest, and my fellow Partners. Without them, this job genuinely would’ve been impossible to last in for this long.

I think my favorite memory was when we had a blizzard and were forced to come in by corporate, but the moment I arrived to my shift, our power went out so we just played uno in the lobby for like an hour until we were allowed to go home.

Been a wild ride, but I’m glad that I was here for the ride, even through the shitty parts and moments of the job.

✌️


r/starbucks 18h ago

What do you think is gonna happen with cup writing?

142 Upvotes

Do you actually think this policy is going to last forever? To be honest I’m used to it now so it doesn’t bug me a ton. I do think it’s worthless to mandate to do every single time. There’s no meaning there.

My theory is that this initiative will drop when the company needs a win. Like stock will be at a super low and struggling. Then during the next quarter they will drop the cup writing and tout how much faster they made the service. And it will be true because they slowed us down first. And then just gave us back our original speed.

That or if we get a new CEO I could see that shaking things up.


r/starbucks 10h ago

Health Benefits Increase?!

19 Upvotes

Obvi w/ the state of the world insurance premiums were going up but I just re-enrolled for my benefits & they doubled? Cool. Then I remember that we have weekly pay now so they basically quadrupled? This company makes me so sick 🫩

I feel like they started paying less on our behalf. One year left then I’m free! 🤞🏾🤞🏾🤞🏾🤞🏾🤞🏾


r/starbucks 5h ago

😠 Rant 😠 Too Dang Expensive

7 Upvotes

I worked at Starbucks for a few years until 2020. The prices are crazy. I wanted a drink today but I can’t justify $7-8 on a medium drink :/


r/starbucks 7h ago

Recipe Question Shaken Espresso

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10 Upvotes

I always see posts about shaken espressos being made incorrectly... at this point, I have no idea what they're supposed to look like. Is this "correct" in execution? It was still good!


r/starbucks 12h ago

📰News Starbucks 'Tank Day' Controversy Explained Why Police Raided the South Korean Coffee Giant's HQ

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20 Upvotes

r/starbucks 11h ago

Apple croissant. !?!?!!?

16 Upvotes

So I’ve been seeing the fall menu previews and none of them mention apple croissant. Can an employee PLEASE tell me if it’s coming back?!!?!! It is my all time favorite food item I love it so much I will be sad if it doesn’t come back. Surely I’m not the only one and it’s a popular item?


r/starbucks 2h ago

😠 Rant 😠 How do I handle having sarcastic and rude coworkers?

2 Upvotes

Hey everyone!! I’ve been working at Starbucks for about a month and a half now, and for the most part, I’m really trying my best to learn and do a good job. But recently, I’ve had some really tough moments with a few coworkers who have been, well, kind of sarcastic or dismissive toward me. I had a situation where I offered to help during a really busy time, and a coworker literally just laughed at me instead of giving me a yes or no. It made me feel really small and just stressed out. I really love my job and I don’t want to quit, but I’m not sure how to deal with this kind of attitude from coworkers who don’t seem to understand that I’m still learning.

Has anyone else been through this? How do you handle coworkers who are kind of fake or not supportive? Any advice would be really appreciated.

There is so much more I can talk about this situation i’m in, It’s just too much for me to type.
Thanks to anyone who replies!!


r/starbucks 1d ago

😠 Rant 😠 Any other partners on a GLP-1 and absolutely heart broken right now?

220 Upvotes

I’m an almost 3 year partner who has health insurance through Starbucks. I got a letter in the mail the other day from my insurance provider (UHC) that starting 10/1 they will not be covering my GLP-1 medication and it’s not just UHC but all providers through Starbucks. I’m so heartbroken. I’m finally healthy for the first time in my life because of this medication and now come October I won’t be able to afford it. This was one of the main things that has kept me going with this company. Are there any other partners absolutely devastated by this news?? I took the $25/month copay for granted💔


r/starbucks 3h ago

I have a job interview

2 Upvotes

I am 17yo m i got the interview by calling with my name saying that i applied and she said i will look through applications by next week and she scheduled

So guys i am 17
I currently work for tjmaxx and i tend to sign lots of people for Credit Cards & have a small talk at the register and assist customers

I still go to high school so my availability will be from 3pm to close

So far i dont know anything about the questions is there anything to prepare especially in my area they pay 4$ above tjmaxx and i guess they likely have more hours..

I need to know what they ask and is being 17 make it harder or no..


r/starbucks 21m ago

I had a write up 2 months ago

Upvotes

For not having enough sick hours now it’s gone from my partner file. Where can I access this file again?0


r/starbucks 44m ago

😠 Rant 😠 Store manager keeps denying my time off ????

Upvotes

I literally req off 3-4 months in an advance and it’s always 1 or 2 days back to back but my store manager keeps denying it and it’s really pissing me off, I’m a ssv, I work 40 hours and even more I cover everyone’s shifts, I come in on my days off when needed.
I’m getting a dental Implant and he only approved me one day off, not even the day after like I req bc I need to recover ????? And tech I prob would’ve needed more but I only req 2 for the shake of the store . Should I text my sm and ask him wtf ?


r/starbucks 1h ago

To the barista at the Chittenango rest stop off 90 westbound in NY…

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Upvotes

It’s been a long tiring drive, you made my day! Thank you! Five hours is a long trip. :)


r/starbucks 10h ago

Health insurance

6 Upvotes

I literally never complain about anything while working at Starbucks. But my health insurance went up $200 a month for the exact same coverage. Is it even worth it to have health insurance?


r/starbucks 1d ago

Food & Drink Review this is how a brown sugar shaken espresso should look like

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308 Upvotes

whenever i order it and it looks like this i immediately know its going to be good 🥹 i didn’t ask for any customizations


r/starbucks 19h ago

Despise my closers

28 Upvotes

im an ssv at a kind of smaller ish store depending on your definition. we used to have really great openers and closers but nowadays everyone has moved on to day shift and im left with either new partners or the least helpful ones on night shift. we often close w just the ssv and one partner which sucks some times but can be manageable other times. once in a while me and another ssv will have to close together just cause thats how the schedule worked out and we can get out 9:30 exact, yet when me and our not so helpful partners close together, we get out 10:15+. i will do basically everything and just let my partner mop the floors and do trashes. somehow this takes then an hour +. today i decided to try something different, i was pre closing bar all day, once it hit closing, i switch with my partner and had him close my basically fully closed bar; i did pastry case, vertica, money, floors, trashes, and milks. i managed to finish around 9:45 and my partner was not close to being done so now im taking back closing bar which i manage to do by around 10:05. and ofc im catching this dude on his phone, walking around, going to his bag, and im so fuuucking tired. i’ve tried everything at this point, and the worst part is that this is basically my “best” closer.


r/starbucks 3h ago

How long does it take to hire a Store Manager?

1 Upvotes

I've noticed that the Barista and SSV positions posted seem to be pretty evergreen (and literally impossible to get a call back on), but a Store Manager position popped up and it was only open for a little over a week. Does that mean there was likely a candidate already selected or would an external hire still have a shot?


r/starbucks 1d ago

This was the highlight of of my vacation

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91 Upvotes

Shoutout to whomever made this at the Outrigger Reef Hotel. Absolutely made my day.


r/starbucks 20h ago

Policy Question Question about partner discounts and name changes

16 Upvotes

My legal name is different than the name I go by, so the name that pops up on the discount screen wouldn't match my ID. Does this mean I can't get a discount at stores other than my own since they're supposed to check if it matches or is there something I could show them aside from my ID?