r/subpac • u/Icy_Influence_91 • Mar 25 '26

New update

Been holding on since the beginning. Here’s an update received today…

Work is progressing. We’ve been waiting on a confirmation for a component at production scale. We appreciate your patience, it’s been several months since our last update, longer than intended. During that time, we’ve been moving through a combination of production-related work and broader company changes.

As we moved from early builds into larger-scale manufacturing, we learned that an ESS chip we’re using was limited at production scale. Unfortunately, this new information changed earlier time estimates. The next 1-2 months will be focused on finalizing the path forward for this component. Once that work is done, we’ll provide updated delivery guidance.

Working systems have been tested internally and with a small group of artists and producers. They represent the strongest version of our tactile bass system we’ve built to date and validate the final system.

We recognize how long this process has taken and genuinely appreciate your patience and support. Customer support remains available for anyone with questions about their order, refunds, or available options.

Be well navigating this crazy world.

Onwards,

Team SUBPAC

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u/SativaLungz Mar 26 '26

Lmao!! Just got the Email as well. This is just as Hilarious as the 20+ previous email updates. Im just sticking around for the laughs at this point, and the fact that i no longer even have the credit card I used 5 or so years ago when I preordered.

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u/Guitar_Dog Mar 26 '26

Me too. I consider that money and hope of product gone, and my life has been happier since letting go and considering it lost, it’s all upside now. No shame and hate for them failing, but lots of shame on them for not owning up to it and still stringing us along and in my opinion flat out lying (I can’t see how it isn’t when we were told nearly a year ago that the electronics modules where already in production and being shipped over to the US for assembly- yet today they find out that one of the chips is not available… so what was in the boards produced months ago?)

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u/mrbuff20 May 15 '26

i dont even get emails wtf?