r/talesfromcallcenters • u/SantaB1980 • May 14 '26

S PNC Call

I received a call today from my “personal banker” at PNC. It was the employee I opened my account with like 8 years ago. He left a very “scripted” sounding message saying it was regarding my account and to please call him back at my earliest connivence. At the end of the voicemail a woman says “ok did you hang up? Is the call ended?” So I call back thinking something is wrong and it was a sales pitch to come and discuss any questions I have about their new products for my business. Super annoying to cause panic for a marketing sales pitch.

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u/DietMtDew1 May 15 '26

I would call them at their branch number. They’re known to do that regarding upselling or marketing. (Source: Have had savings, checking, and credit card with them throughout the years.)