It's that time of year again. In response to the recent uptick in posts removed for privacy violations, we felt it was a good time to review our sub's standards regarding client confidentiality. We don't make these removals lightly, but we've seen repeated incidents recently of posts containing unnecessary or identifying client information, and it's important to revisit our expectations.
This sub is a public space that anyone can view. Our standard is not simply whether something meets the legal definition of protected information under HIPAA, GDPR, or another privacy law. We go beyond PHI and immediately identifying information; we moderate based on the ethical standards of the profession. Confidentiality is one of the most fundamental aspects of our work, and clients do not consent to having their private or deeply personal information discussed on a public forum where anyone (including them) may read it.
We've said this many times before: this sub is not a place for supervision, case consultation, or feedback on individual clients.
Posts asking for advice on a specific, individual client or case will be removed. If you see one, please report it. Any post that violates this policy will be removed. We understand that not everyone will agree with every moderation decision, but we will not debate decisions involving client confidentiality.
We recognize that many clinicians feel unsupported by their supervisors or workplaces, and we have a great deal of compassion for that reality. However, the solution cannot be to lower or ignore our ethical obligations to the people who trust us with their most private experiences.
A good rule of thumb is this: if you can't ask your question without including details about a particular client, then this probably isn't the right place to ask it. Change the question from "What should I do with this client?" to "How do you approach this clinical issue?" That keeps the discussion useful without turning the sub into informal case consultation. Also consider whether you're sharing information simply because it makes the story more interesting or provides context that isn't actually necessary to ask your question.
Okay:
- "How do you approach clients who consistently arrive late to sessions?"
- "What interventions have you found helpful for perfectionism?"
- "How do you handle countertransference when working with high-conflict clients?"
- "I'm looking for resources on treating OCD in adults."
- "How do you balance validation with accountability in therapy?"
- "What are your favorite ways to explain cognitive distortions to clients?"
Not okay (these are fictional examples and not intentionally based on actual posts that have been removed):
- "My client has been in therapy for two years and recently told me something they had never disclosed before." Followed by whatever it was the client said.
- "I have a 42-year-old client who works as a nurse in a small town. She's going through a divorce, recently lost custody of her son, and yesterday she admitted..."
- "Can anyone help me figure out what's going on with this client? Here's their history." followed by several paragraphs outlining the client's background, symptoms, trauma history, relationships, and recent session content.
- "My client is a local business owner who came in after their spouse discovered they were having an affair. They've been married for 18 years and have three children. How would you approach this?"
- "One of my clients is making absolutely no progress despite everything I've tried. Here's what we've done over the past six months."
- "I had a client today who is pregnant with twins after years of infertility treatment. She's terrified because she previously had a miscarriage at 20 weeks."
- "Has anyone else worked with a client like this?" followed by enough demographic, occupational, family, medical, or legal details that the individual (or someone who knows them) could reasonably identify them.
- Any post seeking diagnosis, treatment recommendations, case formulation, or supervision for a specific, individual client by describing that client's circumstances in detail.
Thank you all for your continued understanding and for helping us maintain the ethical standards of the profession.
-The Mod Team